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Customer Service Medical

Location:
Birmingham, AL
Posted:
November 12, 2013

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Resume:

Denitria Grimmett

*** ******* ****** *****

Birmingham Al 35206

205-***-****- or 205-***-****

acaw2u@r.postjobfree.com

References available upon request

Objective

An experienced professional seeking a position in the capacity of Office Support within a general, medical or business

office setting bringing communication and organizational skills to ensure success.

Qualifications

Microsoft Office( Word, Excel, PowerPoint, Outlook and Access)

Proficient typing, 10-key and data entry skills

Kronos payroll system

10+ years customer service and support

MegaView/MegaWest

CPR Certified

Food Handlers Certified

Direct Data Entry

Education

2012 Nursing Assistant Solution, Certified Nursing Assistant Birmingham Al

2008 Herzing University Birmingham Al

Associates of Applied Science in Business Administration

2010 Herzing University Birmingham Al

Associates of Applies Science in Medical Billing and Insurance Coding

1997 Pinson Valley High School Pinson AL

General Academic Diploma

Work Experience

2013-Present Aristo/A/R

Call Center Customer Service Representative

Emergency room physician biller, return inbound and outbound Calls, set up payment arrangements, rebill medical

claims, correspond with insurance companies, attorney’s offices, hospitals staff, print and mail HCFA 1500 to insurance

companies

March 2013-October 2013 Present Falls Facility Service

Custodian

Mopping and sanitize restrooms, dust, dispose of trash, restock toiletries, vacumming

2013-2013 Present Jefferson County Board of Education

• Substitute Cafeteria Aide- Dish Hall Worker

Wash Dishes, dispose of trash in the proper area, assist with food preparation

2009-2012 CareFirst Home Health Birmingham Al

Scheduler/Office Assistant

Skilled in scheduling patient home visits, In-depth knowledge of medical terminology, handle and respond to

incoming calls, enter notes in system for appointments, reschedule and cancel appointments, update patient information,

relieve receptionist for breaks and lunch, answer calls and take message, route calls to appropriate staff via overhead

paging system or voice mail, maintain patient privacy, coordinate office luncheons

2006-2009 CareFirst Home Health Birmingham Al

Insurance Verification Coordinator

Obtained needed information for PCP, HMO and Medicare to initiate managed care authorizations, input of

authorizations, denials, advise clinical staff of patient financial responsibilities and explain co-pays, deductibles for the

billing process, registered patients in a timely and correctly, recorded changes to patients present health care plans,

verified demographic and insurance information, order/stock medical and office supplies



Contact this candidate