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Manager Customer Service

Location:
Tracy, CA
Posted:
November 12, 2013

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Resume:

F r ida Dominguez

*** ******* ***

Tracy, CA ****6

209-***-****

acaw0v@r.postjobfree.com

Career Overview

I am a committed and motivated office assistant/receptionist with exceptional

customer-relation and decision-making skills. I have strong work ethic,

professional demeanor and great initiative. Past positions have given me the

chance to acquire very good communication and computer skills, the ability to

meet project deadlines, and a high level of adaptability. I am sure I am

qualified and able to perform the needed tasks.

Skill Highlights

• 1+ years’ experience in a fast paced, deadline driven environment

• Microsoft office: Word, Excel, PowerPoint

• Filing and archiving

• Driven self-starter with professional manner

• Fast learner

• Planning and coordinating

• H ighly organized with superior attention to detail

• Bilingual speaker and wri ter(Spanish)

• 2+ years of sales experience

Core Accomplishments

Administration

• Demonstrated proficiencies in telephone, email, fax, and front desk reception

• Developed and created effective filing system to accelerate paperwork

processing

• Performed administration tasks such as filing, developing spreadsheets,

faxing reports, data entry, and scanning documents

Customer Service

• Handled customers in person and over the phone effectively by identifying

t heir needs, quickly gaining t rust, approaching complex situations and

resolving problems to maximize efficiency.

P rofessional Experience

E ducation

R eferences

Albert Villela - US Immigration Services

(Owner/Manager)

209-***-****

Osiel Quezada – NorCal Newspaper Sales

(Manager)

209-***-****

Delia Zamora- Taco Bell

(Manager)

209-***-****



Contact this candidate