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Customer Service Medical

Location:
Canada
Salary:
$15 and up
Posted:
November 11, 2013

Contact this candidate

Resume:

SANDRA CARRILLO

** ******** ****., **********, ** L4H 3R8

Tel: 416-***-**** or E-mail: acavzg@r.postjobfree.com

CAREER OBJECTIVE

. To secure a challenging and professional Medical Assistant Position which

will allow me to effectively utilize my knowledge, skills, and

experience, to make a positive contribution to the success of your team.

SKILLS AND QUALIFICATIONS

. Proficient in the administrative and clinical duties of a medical

assistant

. Good working knowledge of medical procedures, and medical/dental

terminology

. Excellent time management and customer service skills

. Works well independently and in a team environment, with minimal

supervision

. Takes initiative, and is able to complete tasks with minimal direction

. Strong interpersonal skills, both oral and written

. Excellent organizational and problem solving skills, including an ability

to prioritize a busy workload

. Ability to work well under pressure and use good judgment in assessing

difficult situations

. Ability to cope with tight deadlines, frequent interruptions and

emergency situations

Strong computer skills, experience with various programs such as EMR,

OHIP billing, Microsoft Office Suite etc.

Quick learner and capable of multitasking in a fast pace environment

Handled cash and credit transactions from a minimal of $20.00 up and to

over $3500.00

. Experience with medical transcription and good keyboarding skills, able

to type 50 WPM

RELEVANT WORK EXPERIENCE

Prepares rooms and patients for examination by doctor

. Assist during GYN procedures, performed pregnancy tests, takes blood

pressure and weight measurements

. Cleans and disinfects medical equipment

. Prepares and sends out specimens for laboratory testing

Schedules appointments for the office and out-patient procedures, such as

surgery and consultations with specialists

Completes requisition forms and maintains and prepares patient charts

Orders and maintains office equipment and supplies

Conducts reception duties such as answering the phones, faxing, filing,

and data maintenance

. Manages incoming calls in a professional manner-transferring and note

taking where appropriate

. Greeted and commended patient in a friendly and courteous manner

. Maintained a privacy awareness policy to respect patient confidentiality

on and off duty

. Dispenses prescribed medication

. Booked and confirmed appointments

. Receives and processed payments

. Billed patients for services that are not covered by OHIP

. Completed insurance forms and prepares letters for patients

. Sorted and distributed mail

. Composed and distributed e-mail regarding clinic events

. Oriented new staff and trained them on proper office procedures and

polices

. Responsible for maintaining filing system, information/document retrieval

and manual filing

. Prepared clinics prior and maintains a clean and organized clinic at all

times

EMPLOYMENT HISTORY

Medical Office Assistant, Yonge & York Mills Women's Clinic (Obstetrics and

Gynecology) (Aug 2010 - Present)

Toronto, ON Canada

Medical Office Assistant, Dr. Louisa Chong and Associates (Optometry)

(Sept 2009 - June 2010)

Toronto, ON Canada

Dental Office Administrator, Jane and Lawrence Dental Centre (May 2008 -

September 2008)

Toronto, ON Canada

Cashier/OLG Cashier, SAV-ON Drug Mart (March 2008 - September 2008)

Toronto, ON

RELATED VOLUNTEER EXPERIENCE

Rehabilitation Solutions- FRP & Out-Patient Physiotherapy, Toronto Western

Hospital (May 2010 - July 2010)

Mood Disorders, Toronto Western Hospital (May 2010 - July 2010)

Dental Office Administrator, Dr. Isakow and Associates (March 2008- May

2008)

ACHIEVEMENTS ATTAINED

Standard First Aid/Basic Rescuer Cardiopulmonary Resuscitation (CPR)

Certificate (October 2009)

EDUCATIONAL HISTORY

2007. Madonna Catholic Secondary School

Ontario Secondary School Diploma with Honors

2003.

2004.

2005.

2006.

2007.

2008. George Brown College

Dental Office Administration Certificate

2003.

2004.

2005.

2006.

2007.

2008.

2009.

2010. Medix School

Medical Office Assistant Diploma with Honors

REFERENCES AVAILIBLE UPON REQUEST



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