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Customer Service Manager

Location:
New York, NY
Posted:
November 11, 2013

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Resume:

Christian Cruz *** Fort Washington ave, apt#*F, New York, NY 10033

acavvr@r.postjobfree.com Mobile: 646-***-****

OBJECTIVE

To pursue a career that allows me to grow and use my knowledge and leadership skills acquired

to make the company as successful as possible.

EDUCATION

State University of New York, New Paltz, NY Graduation: August 2012

Bachelor Degree in Geography

GPA: 3.0/4.0

RELEVANT COURSEWORK

Geographical Information Systems

Constructed land cover maps using satellite software and infrared images

Collaborated with team partners in the production of several New Paltz projects that required

us to go into the field and take photographs of landscapes and mountain ranges

Learned how to use a hand held GPS system to track markers and positions on earth.

Remote Sensing Application

Discussed the history of satellite and photography production and compared contemporary

instruments.

Utilized aerial sensor instruments to detect and classify objects on earth by means of

electromagnetic radiation emitted from aircraft or satellites

Cartography

Studied map projections in order to represent the terrain of a mapped objects on a flat media

Worked in groups to construct maps of areas in New York

EMPLOYMENT HISTORY

Modell’s Sporting Goods – Cashier/Sporting goods Associate October 2012 – Present

Responsible for handling client transactions, counting money, giving change and issuing

receipts for funds received

270 Riverside Drive Inc.- Doorman/Porter June 2010 – August 2011

Provide a secure environment for tenants and the building premises

Frequently required to multi-task as tenants constantly need help with a variety of

things

Resolve complaints from tenants in a timely fashion

Handy man maintenance and extensive cleaning of building facilities

Latin Thing Restaurant - Cashier May - September 2008

One of six employees in this startup business establishment

Small work environment promoted excellent team cohesiveness

Delivered excellent customer service and won employee of the month several times

Hilton New York - Event Service Manager Internship January - April 2008

Worked closely with guests to plan their social events and banquets

Communicated with several departments in order to ensure that the guest wishes are

fulfilled with excellence

HIGHLIGHTS/SKILLS

GENERAL T ECHNICAL

Strong communication skills, Team Player AutoCAD Design Tool Software

Able to receive constructive criticism well ArcGIS Mapping and Spatial Analysis

Very detail oriented, Quick Learner ArcMAP Information Systems Software

Excellent at completing tasks, Employer satisfaction

Good organizational skills and exceptional mannerism

Proficient in Microsoft Office, i.e. Word, PowerPoint, Excel

LANGUAGE

Fluent in both English and Spanish *REFERENCES PROVIDED UPON REQUEST



Contact this candidate