Patricia Jackson

Miami, FL

acavjt@r.postjobfree.com - 786-***-****

Work Experience

Sales Floor Associate

DD’s Discount-Miami, FL February 2013 to May 2013 Seasonal

Responsibilities

• Design and set up advertising signs and displays of merchandise on shelves.

• Receive open, unpack and issue sales floor merchandise.

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

• Answer customers’ questions about merchandise and advise customers on merchandise

selection.

• Clean displays cases, shelves, and aisles.

• Itemize and total customer merchandise selection at checkout counter, using cash register,

and accept cash or charge card for purchase.

• Stamp, attach, or change price tags on merchandise, referring to price list.

Skills Used

Engaging Personality, Articulate, Helpful and Polite, Comfortable working with members of the

public, Able to work as part of a sales team, Physically fit and on your feet for the most of the day,

Fast moving consumer goods,sports equipment etc, Look out for shoplifters and fraudulent credit

cards etc.

Security Officer

L-N-A - Miami, FL - February 2008 to January 2013

Responsibilities

• Secures premises and personnel by patrolling property; monitoring surveillance

equipment; inspecting

• buildings, equipment, and access points; permitting entry.

• Completes reports by recording observations, information, occurrences, and surveillance

activities; interviewing

• witnesses; obtaining signatures.

• Prevents losses and damage by reporting irregularities; informing violators of policy and

procedures;

• restraining trespassers.

Skills Used

Lifting, Surveillance Skills, Deals with Uncertainty, Judgment, Objectivity, Dependability, Emotional

Control,

Integrity, Safety Management, Professionalism, Reporting Skills.

Cashier/Customer Service

Publix - Miami, FL –January 2007 to February 2008

Responsibilities

• Enter purchases into cash register to calculate total purchase price.

• Accepts cash,checks,or bankcards for payment; completes check and bankcard

transactions according to

• established procedure.

• Stock shelves,racks, cases, bins, and tables with new or transferred merchandise

• Balances cash drawer and receipts; documents discrepancies.

• Train new cashiers.

• Assists customers in locating specific items.

• Keeps register area neat and stocked with necessary supplies.

• Assists in other areas of store, such as clean-up, shelf-stocking,or keeping merchandise

displayed in an orderly manner.

Skills Used

Knowledge of basic arithmetic.

Knowledge of merchandise location or seating charts.

Skill in handling and counting cash.

Skill in communications with public.

Call Center

PRC INC-Miami, FL-September 2006 to December 2007

Responsibilities

• Answer customer/client requests or inquiries concerning services, products, billing,

equipment, claims, and reports problem areas.

• Work in one or multiple queues/skill sets over various customer contact channels.

• Responsible for improving customer retention through programs and service provided to

the customer.

• Continually maintain working knowledge of all company products, service and promotions.

• Make recommendation according to customer’s needs on features, accessories, upgrades

and rate plans.

• Keeps equipment operational by following established procedures; reporting malfunctions.

• Take payments when needed.

Skills Used

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal

Communication, Building Relationship, People Skills, Interpersonal Savvy, Problem Solving, Multi-

tasking.

Cashier

Wal-mart - Miami, FL - August 2003 to May 2006

Responsibilities

• Greet customers entering into organization.

• Handling all the cash transaction of an organization.

• Receive payment by cash, checks, credit cards etc.

• Checking daily cash accounts.

• Guiding and solving queries of customer.

• Providing training and assistance to new joined cashier.

• Maintaining monthly, weekly and daily report of transaction.

• Stock shelves,racks, cases, bins, and tables with new or transferred merchandise.

Skills Used

Communication, Honesty, Sincerity Etc.

Skill handling count cash.

Knowledge of basic arithmetic.

EDUCATION

Diploma in Courses

Cornerstone High School - Townsend, GA

2004 to 2005

SKILLS

Public, Relations, Economics, Leadership, Communications, Organization.

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