Katherine M. Sisson

Katherine M.docx

**** ****** *****

Loganville, GA 30052

770-***-**** acaveh@r.postjobfree.com

Summary

** ***** ** *** ******* industry. Worked as a Teller, Customer Service Rep., Teller Training Coordinator,

and as a Head Teller, with some experience in loans. Interested in pursuing a career in a management

position.

Education

Head Teller

BrandBank

September 2006 - February 2013 (6 years 5 months) Grayson Branch, Grayson, GA

Oversee Handling of customer inquires, complaints, service requests. Calm angry callers, repair trusts,

locate resources for problem resolutions and design best – option solutions. Interface daily with internal

business partners in bookkeeping, proof dept. and many other areas.

Manage and support of the Teller staff. Manage and order funds weekly for operation of the branch.

Branch audits each month. Oversee and balance official checks, safety deposit boxes, and traveler checks.

Skills:

Good with numbers

•

10-key adding machine

•

Manage schedule and teller staff

•

Excellent customer service

•

Excellent communication

•

Very attentive to details

•

Integrity/Ethics is exceptional

•

Bank Teller / Customer Service and Loan Processor

BrandBank

September 2006 – September 1997 Grayson / Main Office / Lawrenceville

Teller: Handled all types of monetary transactions daily. Answered customer questions and complaints

Customer Service: Assisted in opening new accounts. Balanced monthly statements for the customers.

Loan Processor: Input and typed loan documents.

Skills:

Good with numbers

•

Polite personality

•

Great communication skills

•

Very attentive to details

•

Bank Teller / Teller Training Coordinator

Decatur Federal Savings and Loan / First Union

February 1991 – September 1997 Lawrenceville / Snellville

All teller duties in completing cash transactions, resolving customer and deposit issues, answering phones.

Once developed teller skills was assigned to train all new hire tellers.

Education

Parkview High School

High School Diploma – 1978

Interests

• Teach 3-4 year old Sunday School

• Arts and crafts

• Enjoy bike riding

• My granddaughter

Languages

English

References

Laura Garner

Branch Manager, BrandBank

404-***-****

Professional

Peggy Baugher

Insurance Agent, Brand and Britt Insurance

770-***-****

Professional

Jerry Grey

Pastor, Woodlake Baptist Church

770-***-****

acaveh@r.postjobfree.com

Personal

Charlie Hinely

770-***-****

Personal

Contact this candidate