Bridget Fulton

P.O. Box ******

Miami Beach, FL. 33119

acav62@r.postjobfree.com

786-***-****

OBJECTIVE

Seeking a position with a quality driven establishment where my extensive

experience will be further developed and utilized.

SKILLS

. Articulate with excellent verbal and written communication skills

. Diplomatically resolve customer complaints to ensure customer

retention

. Extremely adaptable and a creative problem solver skilled at

troubleshooting

. Hard working and highly productive with excellent organizational

skills

. Work efficiently independently and also as a team member

. Effectively work with others to achieve shared goals of employees and

the company

. Computer literacy in MS Windows, Power Point, and Internet Explorer

. Exceptional ability to anticipate the needs of the customer by

approaching work through the eyes of the customer, making high quality

service a top priority

PROFESSIONAL EXPERIENCE

Supervisor, Jungle Island, Miami, FL. April/2011-Current

Asked to sign on full time from casual labor and promoted to supervisor

within one year.

. Responsible for training new employees on cash register and all areas

of the sales floor

. Drive sales through engaging guests, exhibiting hospitality and

product knowledge

. Maintain the cleanliness of the retail shop, and stocking and

merchandising shelves

. Energize the workplace by being a credible and reliable contributor

Inventory processor/Bookseller, Borders Bookstore, Coral Gables, FL.

October 2008-2011

Promoted three times based on performance appraisal excellence through

customer satisfaction, reliability, and adaptability, from Caf Barista up

to Inventory Processor.

. In charge of processing and average of 150 box inventory deliveries;

received, unpacked, and stocked shelves within 24 hours of delivery.

. Managed multiple priorities and maintained effective results to

achieve quota

. Greeted customers and engaged them to help them find books that meet

their needs

. Completed ongoing training and accepted assignments with a

cooperative, positive and team-oriented attitude

EDUCATION

University of Washington, Tacoma, WA, April 2005-December 2007

Bachelor's Degree in Writing and Literature, Minor in Environmental Science

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