Melody Valencia

**** **** ***** ******, ***** FL 33137 PH:786-***-****;

acav04@r.postjobfree.com

Summary

Successful organized team player with leadership and interpersonal skills.

Balanced, conscientious and bright individual, who learns quickly, adapts

well to new environments and situations, thrives on challenge and maintains

a high personal standard of performance.

Education

CONTRA COSTA COLLEGE SAN PABLO, CALIFORNIA

DEGREE: A.A MAY 2010

LIBERAL ARTS

PROFESSIONAL EXPERIENCE

ZUMBA FITNESS, LLC HALLANDALE BEACH,

FLORIDA

FRONT DESK COORDINATOR JUNE 2012 - PRESENT

PROVIDE SUPPORT TO MANAGEMENT WITH ADMINISTRATIVE DUTIES AND CLERICAL SUPPORT

Provide excellent client care at all times and greet clients upon arrival, notify

appropriate staff member of client's arrival

Answer telephone in a courteous and timely manner

Organize, create and maintain files of information

Keeps track of office supplies and place orders when necessary.

Payless Shoes Source Moreno Valley,

California

Sales Associate Oct 2007 - June 2008

Provided excellent customer service; processed cash, debit & credit transactions

using computerized cash register

Assisted customers with merchandise location & selection

Trained & supervised new employees.

Chase National Bank (formerly Washington Mutual Bank) Berkeley, California

Bank Teller June 2005 - Apr 2006

Provided excellent customer service; processed all types of banking transactions,

e.g., deposits, withdrawals, account transfers & credit payments

Assisted the Branch Manager with the evaluation of customer & branch needs

Assisted banking customers with resolving account problems

Established new accounts and built customer loyalty with exceptional service

Maintained high levels of product knowledge and worked effectively with assigned

branches and internal Business Partners to generate leads.

Additional Information

LANGUAGES: BILINGUAL SPANISH AND ENGLISH

COMPUTER PROFICIENT WITH MICROSOFT WINDOWS VISTA/ XP / 8 AND MACINTOSH OSX

SKILLS:

SKILLED WITH MICROSOFT WORD, EXCEL, POWER POINT AND OUTLOOK

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