DIANA SUE MERRELL

***** ****** **** *****

Conroe, TX 77304

Cell: 936-***-**** acauwe@r.postjobfree.com

Dedicated administrative professional with more than 25 years of experience in various types of

organizations.

Highlights of Qualifications

Excellent communication and interpersonal skills

Genuine and outgoing, with a strong commitment to the company and customer.

Organizing resources and staff to achieve maximum efficiency.

Managing complex workflow processes in a diverse office environment.

Experience

Sales Representative

Inside Sales

Select Media, Duluth, GA, 9/2001 7/2005

Rotated media, creating product presentation to increase sales

Processed credits

Performed inventory

Product placement

Intended to enhance sale ability of the products

Customer Service Representative

Customer Service Representative

Home Depot, Conroe, TX, 6/1999 Present

Processing special orders

Handling busy telephone communications with customers and businesses

Acting intermediary between staff, customers, and management as well as vendors or installers.

Handles money

Order tracking

Created and implemented money saving ideas.

Education

Cleveland High School, Cleveland, TX 5/1980

Office Administration

Kaplan, Online

Medical Billing and Coding

Colorado Tech, Online

Skills

Computer literate: Windows XP/7; (MS Word, Power Point, Excel); Internet, knowledgeable in the

operation of peripheral equipment.

Technical skills Type 50+ wpm; familiar with simple/complex filing systems.

Finding solutions to customers problems

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