Melissa J. Everts

**** ****** **** **. - ***. *** ( Lake Worth, FL 33463 ( 561-***-****

acauhl@r.postjobfree.com

Profile

Accomplished professional in the fields of Program Development and

Coordination, Human Resources, Public Relations and Administration with a

proven ability to provide the highest level of effectiveness for meeting

goals while consistently increasing productivity

Notable & Technical Attributes

. Demonstrated event planning, program management and presentation

capabilities.

. Management, administration and marketing experience with a record of

exceptional productivity, efficiency and organization.

. Proven track record in budget management, policy & procedure and staff

supervision.

. Possess sound judgment, the ability to motivate and maintain goal

objectives.

. Excellent technical and problem solving abilities.

. Proficient in Microsoft Word, Excel, Outlook, Power Point and

Publisher.

. Knowledge of Microsoft Access, QuickBooks and several desktop

publishing software programs.

Professional Experience

Development Corporation for Israel / Israel Bonds

Administrative Assistant, Boca Raton, FL., 4/04 - Present

. Directly assist the Executive Director and Assistant Director by

preparing expense reports, maintaining office statistical reports and

reconciling corporate accounts.

. Coordinate all aspects of event management including communicating with

venue staff, registering attendees, recording payments and arranging

seating charts.

. Perform extensive internet research locating lost holders resulting in

new Israel Bond purchases.

. Resolve customer service issues relating to bond ownership and

purchasing.

. Act as a liaison for lay leaders, board members, customers and event

attendees.

. Public relations manager responsible for designing invitations,

promotional materials, event materials in addition to promoting, creating

and publishing two Advertising Journals annually.

. Maintain the day to day operations of the office including managing

supply inventory and resolving technical issues with office machinery.

. Arrange quarterly Executive Board meetings by organizing calendars,

meeting space requirements, refreshment needs and capturing minutes.

Alterra Wynwood West

Memory Support Program Coordinator, Boynton Beach, FL., 12/03 - 2/04

Position was eliminated when ownership of the facility transferred.

. Oversaw all operations of assisted living Alzheimer's/Dementia care unit.

. Supervised resident aid staff.

. Maintained resident charts ensuring all state requirements were met.

. Trained staff in working with dementia patients.

Alzheimer's Community Care, Inc.

Program Manager, West Palm Beach, FL., 4/03 - 12/03

. Assisted agency with establishing a new specialized adult day center in

Boynton Beach.

. Developed a comprehensive program providing physical and cognitive

stimulation to patients.

. Counseled caregivers and educated them on meeting patient and personal

needs.

Coordinated outreach activities, center events and caregiver

communication resulting in the adult day care program attendance

expanding from 3 participants to full capacity within 6 months of

opening.

. Interviewed, supervised and evaluated program nurse and program aide

staff members.

Drowning Prevention Coalition of Palm Beach County

Director, West Palm Beach, FL., 10/99 - 3/03

. Supported county wide mission to decrease drowning and near drowning

incidents through program development, agency administration and

increasing county resident access to water safety services until budget

cuts facilitated reorganization and county absorption of the program into

Fire Rescue.

. Served as public relations representative in all aspects of the media.

. Supervised program specialist, overseeing all human resource procedures

regarding staff.

. Managed all facets of agency administration including financial and

outcome reporting.

. Initiated a county wide voucher system known as "Drowning Prevention

Bucks" for learn to swim programs available to qualifying Palm Beach

County residents.

. Expanded Drowning Prevention services by securing grants and cultivating

partnerships with existing services.

. Administered coalition budget by meeting consumer and staff needs while

successfully closing each fiscal year within budget limits.

Mental Health Association of Rochester/Monroe County

Training Coordinator, Rochester, N.Y., 7/97 - 10/99

Maintained agency efforts to decrease stigma, deal with issues around

quality of service and the balance between cost and mental health care.

Designed and presented more than 75 training and educational workshops

for consumers of mental health services including; individuals with

serious and persistent mental illness, persons at risk, the general

public and adolescents with emotional and behavioral difficulties.

. Published the Directory of Self-Help Groups with cross-referenced index.

. Recruited community partners expanding agency services to underserved

populations.

. Exceeded predicted outcomes for event facilitation, individuals served

and media relations.

Education

Master of Arts, Student Personnel Services, Rowan College of New Jersey

Bachelor of Arts, Psychology, State University of New York, College at New

Paltz

Community Involvement

. Light The Night Team Captain and Volunteer, Leukemia & Lymphoma Society,

Palm Beach

. Board Member, American Federation of State, County & Municipal Employees,

AFL-CIO, Local 1707

. Wish Grantor and Event Volunteer, Make-A-Wish Foundation, Southern

Florida Chapter

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