TAMAR HOVEY *** Long Bow Rd - Shavano Park, TX ***31

acatsa@r.postjobfree.com 817-***-****

3.5 year of experience in Procurement and Marketing

* ***** ** ******** ******** and human resources experience

9 years of Retail Store Management Experience in multi million dollar volume stores

Work Experience

Retail Store Manager

Follett Higher Education Group

Fort Worth, TX

Salary: $40,000

December 2012 to August 2013

Managed and supervised store staff including hiring, training, and performance management.

Monitored key operational areas such as cash flow, inventory levels, security and loss prevention

standards, markdowns, markups; ensuring they are within company guidelines. Suggested

operational improvements and resolves any problems that may require high level decision-

making.

Oversaw merchandise presentation and provides feedback to ensure correct product

assortments, promotions and planning for events.

Reviewed and provided direction on department goals, strategy, budgets, floor plans, and peak

period business planning. Reviewed work schedules to ensure adequate store coverage.

Provided input on budget estimates for the year. Analyzed store financials to determine store and

department performance and implements actions to impact unfavorable categories. Approves and

analyzes store markups, markdowns and write-offs to ensure they are within company guidelines.

Summarized data into management reports. Monitors cash procedures, accounts payable and

receivable.

Performed many duties of course materials area working with store staff. Analyzed enrollment

figures, past history, inventory levels and current adoptions to determine the number of books to

buy during buyback and the quantity of new books to order.

Partnered with key members of the academic community on campus to remain informed of new

developments and assess reputation. Attended campus events (e.g. bookstore committee

meetings, dinners, receptions, golf tournaments, athletic events, etc).

Primary Buyer of Store Products & Retail Store Manager

Cokesbury Bookstore and Church Supply (United Methodist Publishing House)

San Antonio, TX

Salary: $38,760

December 2009 to November 2012

Developed plans and processes to improve customer service, visual merchandising, and lowering

the store shrink level by excellent loss prevention training.

Directed store operations by managing payroll, training, hiring, terminating, motivating, and

developing store staff

Met with merchandise vendors and identified emerging and current trends in Christian market

Supervised inventory management through oversight of price changes, handled special custom

phone orders, oversaw store receiving operations

Acted as the primary buyer of all store stock to include books, apparel, jewelry, church supplies,

gifts, and art decor

Traveled both locally and out of state while overseeing the Outside Sales Program and marketing

campaigns

Retail Store Manager

A'GACI LLC

Fort Worth, TX

Salary: $34,000

July 2008 to November 2009

Consistently achieved sales plans by creating a culture to ensure that customers were the

primary focus Established standards for operational and visual merchandising excellence

Controlled payroll and store expenses

Worked with district Manager on ways to reducing shrink (loss prevention)

Developed store strategy for A'gaci Rewards card

Recruited high caliber members for the A'GACI team for a $2 million dollar volume store

Retail Store Manager

Forever 21

Arlington, TX

Salary: $33,000

June 2006 to July 2008

Led a staff of 28 employees and regularly maximized store volume by employee training,

excellent customer service, strong visual merchandising, and loss prevention techniques

Promoted three times during Forever 21 career to manage a higher volume clothing store,

resulting in the management of multi-million dollar volume stores including a $3 million dollar

store

Hand selected by District Manager to oversee three stores in the district, resulting in multi-unit

store management for a 4-month period due to short staffing within the market

Coordinated the grand opening of a new store in January 2007

Retail Senior Assistant Manager/Store Trainer

Aeropostale

Fort Worth, TX

Salary: $24,000

January 2005 to June 2006

Responsible for being a Store trainer and using ongoing store curriculum to train, mentor, and

coach both new and existing hourly store employees in a $2 million dollar store

Effectively supervised the sales floor to ensure customer / associate awareness at all times.

Interviewed and hired all hourly employees

Assisted in execution of company directed floor sets and visual displays

Responsible for store operations, loss prevention, sales, customer service, and store reports

Retail Assistant Manager

Phillips-Van Heusen (Izod & G.H. Bass Shoes & Co)

Grapevine, TX

Salary: $20,000

May 2004 to December 2004

Ensured customer service was the number one priority

Motivated and developed associates to meet store goals / objectives

Executed on all operational policies, procedures and directives

Maintained store appearance to reflect division standard

Networked, recruited, hired, trained and developed store associates

Retail Assistant Manager

Finish Line

Hurst, TX

Salary: $19,500

November 2003 to May 2004

Modeled a positive customer service spirit, exhibiting a friendly and helpful attitude

Maintained an appealing store environment

Partnered with the Store Management Team to interview, select and hire Associates

2

Used selling techniques such as add-on sales to customers to reach store and individual sales

goals

Education

Dallas Baptist University

Bachelor of Business Studies (B.B.S.) in Management

Anticipated Graduation August 2015

Tarrant County College

ASSOCIATES OF ARTS in BUSINESS

CHRISTIAN LIBERTY ACADEMY

HIGH SCHOOL DIPLOMA in GENERAL STUDIES

Skills

Procurement, Retail Management, Customer Service, Retail Buying, Training & Development,

Team Leadership, Integrity, Interviewing, Sales Operations, Customer Satisfaction, Fashion,

Visual Merchandise, Softlines, and Hardlines

Technology Proficiencies

ADP, PeopleSoft, Windows 8, Lotus Notes, Adobe Acrobat, Quickbooks, Windows 7, Vista and XP,

Microsoft Word, MS Excel, Internet Explorer, Microsoft Outlook, Microsoft Office, data entry, types

65 wpm

Additional Information

Certificates:

National Registry of Food Safety Professionals Certified Food Safety Manager

Expiration Date December 12, 2017

3

Contact this candidate