Chantel Wayne

Career Overview

Core Strengths

Work Experience

**/**** -

**/**** - **/****

***** ******** **. ********** **. 63033

(C) 314-***-**** (E) acatr9@r.postjobfree.com

Dedicated customer service representative with motivation to maintain

customer

satisfaction and contribute to company success.

. Strong organizational . Daily invoicing

skills

. Creative problem solver . Credit card

processing

. Excellent communication . Multi-line phone

skills usage

. MS Windows proficient . Courteous demeanor

. Prompt . Consistency

Express Scripts Berkeley, MO

Handle prior authorization for specific medication

Complete clinical criteria with doctor, thoroughly notate account

Equifax Maryland Heights, MO

Prepared product of service by collecting customer information

Handled 50-100 calls daily regarding verification for tax credit

05/2009- 05/2012 Caci St. Louis, MO

Accountable for reducing

delinquency for assigned accounts

Expediting correction or

adjustment following up to ensure resolution

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obtain debtor information

Educational Background

2009 Hazelwood Central High School Hazelwood, MO

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