Visa Status : GreenCard

Kalpana Email : acatfc@r.postjobfree.com

Quality Analyst / Test Engineer Cell : 252-***-****

PROFESSIONAL SUMMARY

• Over 7 years of experience in Software Quality Assurance, Software Testing of client/server model

applications and web based applications as a QA Analyst.

• Proficient in Manual Testing and experience in Automated Testing tools and Selenium.

• Extensive knowledge of software testing methodologies and Software Development Life Cycle.

• Experience in designing Test Cases, Test Data, Traceability Matrix, Risk Based Testing and Test

Reports.

• Experience writing Test Plans.

• Experience in programing language in JAVA,C++.

• Experience in Creating, Tracking and Reporting of Test Bugs.

• Extensively worked on QTP for automated testing.

• Diversified experience in Software Quality Assurance and Software Testing with in-depth knowledge

of Software Development Life Cycle (SDLC), having thorough understanding of various phases of

SDLC.

• Extensive experience in Functional, Regression Testing, Load Testing and Web services using

soapUI,Restful.

• Expert in different types of testing that include System Testing, Integration Testing, Functional Testing,

Regression Testing, User Acceptance Testing (UAT), Black And White Box Testing, Manual and

Regression Testing with Automated Testing Tools.

• Experienced in Test Data Creation, Data Integrity, Data Migration Testing using SQL Server, DB2

and Oracle.

• Experienced in devising QA methodology and resolution / issue tracking techniques like Decision

Analysis Resolution, Impact Analysis, Root cause Analysis and GAP analysis.

• Actively participated in all different phases of SDLC and QALC.

• Participated in Design Reviews, Code Walk through’s with the Development teams.

• Experience in reporting bugs using Bug tracking tools such as Test Director and Quality Center.

• Experience working on Windows/Unix/Mainframe environments.

• Experience in Testing Database Applications (Oracle 8i/9i, DB2, MS SQL Server, Sybase and MS

Access)

• Tested GUI Application.

• Gave an overview of Test Plans in Test Plan Review meetings to get them signed off.

• Developed Traceability matrix from Requirements document and detailed design.

• Proficient in QA processes and experienced with Agile, waterfall and RUP.

• Assisted in preparing UAT plan/scripts and assured project manager has taken steps for alignment of

Operational Quality Checklist.

• Comprehensive technical knowledge of HTML programming and JavaScript coding.

• Ability to work independently or as a team member and to learn quickly.

• Hands on experience in trouble shooting database issues.

• Good team player, strong interpersonal and communication skills combined with self- motivation,

initiative and the ability to think outside the box.

EDUCATION

• Bachelors of Degree, Computer Science, Osmania University, India.

TECHNICAL SKILLS

Automated Testing Tools QTP 10.0, soapUI, Win Runner,Selenium

Defect Tracking & Test Management Tools Quality Center, Test Director, Clear Quest, JIRA

Software Q/A Standards & Procedures Development, SDLC Testing,

test plan,

Design & Development

Scripting Languages VB Script, JavaScript, CSS, XML.

Designing Tools Adobe Flash, Adobe Photoshop, Front Page, Dream

weaver,

Designer Premium CS3/CS5

Programming Languages C, T-SQL, PL SQL,JAVA,C++

Database SQL Server 2005/2008

Web Server Tomcat, IIS,Weblogic,Websphere.

Modeling Tools UML, Rational Rose, Smart Draw

PROFESSIONAL EXPERIENCE:

OFFICE DEPOT,Florida April 2013 – till

date

QA Consultant

The project mainly involves in development of e-commerce application.The project involves in

transactional of websites and tools.Mostly developed application for retail and business

purpose,where we sell products online such as office use and school use.

Responsibilities:

• Analyzed the Business Requirements Specification, System Requirements Specification and User

Interface Specification documents

• Used Quality Center for Test cases, Test Execution, and Generating Reports.

• Conducted regression analysis of the Test Scripts

• Preparation of Test Plan and Planning Test Schedules.

• Used Quality Center to prepare Test Cases with the complete description of requirements.

• Ability to quickly learn Servicing and Default related policies and processes to effectively test.

• Uploaded test cases into Quality Center for Reported and managed defects using Quality Center,

and interacted with the developers to resolve technical issues.

• Tested and created reports using with SQL Queries as per client requirements, and also

extensively used SQL Queries to verify and validate the Database Updates.

• Involved to create Business Risk Levels to determine Test Priorities.

• Wrote and Executed SQL Queries for Oracle database testing.

• Performed Automation testing extensively and Performed Conversion, Regression, Functional,

Integration, System and User acceptance testing.

• Performed Maintenance, Production and User support.

• Multiple project experience from various domains (Mortgage banking and Private banking).

Visa Status : GreenCard

• Helped new team members to understand the Business requirements & system flow .

.

Environment: QTP, Quality Center, WebSphere, SVN, JavaScript, XML, HTML, HP-Unix, TOAD, SQL

& Windows2000,Java.,Selenium,JIRA

WELLS FARGO, North Carolina Oct 2012 –

March 2013

QA Consultant

This project mainly involves to help build a Global Payments Solution on one single cloud, as

opposed to having it on multiple. This will allow the users, various groups within the Wholesale

Bank at Wells Fargo to utilize one singular Global Payments application

Responsibilities :

• Worked as a Group member, taken care of the technical and functional issues.

• Handled complex quality assurance and test environment problems.

• Created, prepared and implemented quality assurance reviews for numerous applications.

• Responsible for primary development of testing strategies.

• Performed analysis of business requirements and system specifications

• Coaching and mentoring new folks in Technology as well as processing.

• Served as the top-level expert in the analysis of the most complex application systems issues and

provides technical solutions.

• Mentored and coordinated testing efforts with team members as needed.

• Distributed and managed work load among team members effectively.

• Coordinated with the developer’s onsite and offshore on Defect Status on a regular basis.

• Attended status meetings with Business Analyst, Development Team and Manager.

• Worked on Agile Methodology and involved in Scrum meetings.

• Involved in Project review team meetings.

• Involved in monthly Regression Testing, Dry run and generation of all high level reports.

• Prepared daily and weekly status reports and coordinated with Project Lead.

• Tracked the defects using JIRA.

• Documented all phases of QA process.

• Worked closely with developers and technical analysts in resolving the issues and Defect fixing.

• Scheduled defect status meetings and team status meetings for reporting testing status and shared ideas

for improved testing efforts.

• Wrote SQL Queries to retrieve the data from various Tables and to test the database, Conducted

Regression testing on various builds of the application.

• Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed.

• Reported the defects to the management and participated in team meetings.

• Conducted Usability Testing to ensure that the application is easy to operate and well understandable

to the user.

• Responsible for updating existing Test Cases against the change of requirements

Environment: QTP, Quality Center, JIRA, SQL, MS-Office, XML, SQL, VB Script, Oracle,

WinXP.,Selenium,Weblogic,Toad,SVN.

Sunrise Bank of Arizona,Arizona,USA April 2011 - Sep 2012

QA Analyst/Tester

The application was done for SBA. Its basic functionality involves providing SBA card holder to check

their balance details, balance summary, billing periods, financial charges in the form of a statement. My

work in this project was testing the lost / stolen module, which provides the cardholder with a page

through which they can report if their card is lost or stolen and can also block the old card and request for

a new card.

ATM module facilitates user to apply for new card or renew their old card and also can introduce new

client to the bank.

Responsibilities:

• Analyzed business requirements, functional specs and assisted QA Team in writing the Test Plan.

• Analyzed the Test cases based on the Business Requirements and Use-Cases.

• Gave an overview of Test Plans in Test Plan Review meetings to get them signed off.

• Involved in preparation of test plan document.

• Developed and executed test cases actively in GUI, Functional, Integration, System Testing and

Regression testing for the web based application. Performed Functional and Load testing in soapUI.

• Developed test cases linked them with requirements and executed Test Cases in Quality Center.

• Reported defects based on their severity in Rational Clear Quest. Logged the defects as enhancements

that were missed from the Business Requirement Document.

• Since the application contains sensitive information of customers, performed Security Testing to

ensure that security was maintained throughout the application.

• Developed and executed SQL Queries to perform backend database testing.

• Involved in writing and executing SQL Queries in TOAD for Back-End testing.

• Worked in the Rapid Application Development Environment with Heat Ticket Fixes and Change

Requests being deployed to Production.

• Involved in User Acceptance Testing.

• Involved in executing manual test scripts for regression testing.

• Automated Test scenarios for GUI, Functionality, Boundary, Security and Regression Testing.

• Developed various reports to communicate testing issues with the Test lead.

• Developed Traceability matrix from Requirements document and detailed design.

• Involved in Server down time testing.

• Performed cross browser testing to ensure compatibility of the application on IE and Firefox.

Environment: HP Quality Center 10.0, soapUI, Clear Quest, Java, Java script, Oracle 8/9.2, SQL Server

2000, HTML, Rational Rose, Windows NT/XP

Pacific Capital Bancorp, CA Feb 2010 - March 2011

QA Analyst/Tester

This application was developed for online services in Banking, Lending and Investing. These services are

broadly classified into personal and corporate. This website also provides the Up-to-date business news

including Checking & Saving, Home Mortgage, information and numerous other services.

Responsibilities:

• Analyzed business requirements, functional specs and assisted QA Team lead in writing the Test Plan.

• Written Manual Functional Test cases based on Business requirements.

• Wrote Test cases for extensively testing the UI of the application.

• Created and executed Manual test cases using Quality Center and automated test Cases in QTP.

Visa Status : GreenCard

• Executed test cases and verified the expected results.

• Prepared test data for positive and negative test cases.

• Performed Black Box, system, functional and GUI testing.

• Executed the manual test scripts for regression testing.

• Tracked and reported bugs in Quality Center.

• Performed defect status meetings and team status meetings for reporting testing status and shared ideas

for improved testing efforts.

• Performed Regression testing during the various phases of the development.

• Prepared test cases and involved in preparing the documents and performed peer reviews.

Environment: Windows NT, MS Excel, MS Word, Quality Center 8.2, QTP, Oracle 9i, Java, Agile

Methodology.

McFarland’s Clinic, San Antonio, TX Jan 2009 - Jan 2010

QA Analyst/Tester

This software is designed for automation in hospital. This software provides an easy interface for getting

the details of patients and doctors. Every activity in the hospital such as new patient registrations, room

allocations, appointments, schedules of doctors, bill generations are automated. Coordination between

several departments is done efficiently by using this solution. This software can be portable for any

hospital. Reports were designed for all activities mainly for emergency patients.

Responsibilities:

• Involved in various phases of QA life cycle and software development life cycle.

• Developed test cases to test the complete functionality of the application by understanding the business

requirements.

• Execution of Test Cases and Peer Review of Test cases.

• Gave an overview of Test Plans in Test Plan Review meetings to get them signed off.

• Generated various test cases in QC, documented & communicated test results.

• Involved in setting up the environment for developer when the defect is not properly communicated

and convinced the developer about the defect by explaining it clearly.

• Developed and Executed Test cases and participated actively in GUI, functional, unit, integration,

system testing and regression testing for the Web Based application as well as the Windows based

application.

• Actively participated in defect status and review meetings to resolve the defects in efficient and timely

manner.

• Issue reporting, tracking and preparing review report using Test Director

• Responsible for updating existing Test Cases against the change of requirements

Environment: ASP.Net, VB script, MS Excel, MS Word, SQL Server 2005, Mercury Quality Center

9.0., Windows XP, Manual Testing.

Vital Software Services, India July 2007 – Sep 2008

Web Designer

Vital Software Services is a software development company which provides IT solutions to a diverse

customer base. United Insurance was a client for which a web based application was developed, where we

can see all the information about the Insured customers. This website contained information about the

vehicles owned by the customer. Through this website company manages and assesses the insurance

needed for the vehicles of the customer.

Responsibilities:

• Developed and maintained Intranet and Internet websites for Company utilizing Dream weaver,

HTML, Flash and Photoshop.

• Performed validation of completed sites including debugging and testing of code.

• Created graphics including icons and logos using Photoshop.

• Developed and designed new web interfaces, layouts and site graphics.

• Created animations using flash.

• Responsible for web hosting and the installation of e-mail and forms.

• Developed SQL database and web interface suitable for client needs.

• Performed validation and testing of the finished web site.

• Created and Designed test web site for sales as well as demonstration purposes.

• Responsible for quality assurance of finished website including the validation of web forms and

links

Environment: Adobe Flash/Photoshop, JavaScript, HTML, Dreamweaver, Manual Testing, HTML,

XML, SQL, PHP, MS word and MS excel.

.

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