Craig T. Gill

**** ***** ****** **** #****, Sanford, NC 27331

Cell: 561-***-****

acatel@r.postjobfree.com

Information Technology Executive

Insightful, hands-on, results-driven IT executive with measurable success

directing a broad range of corporate IT data centers operations initiatives

while leading groups responsible for planning, analysis and implementation

of solutions in support of corporately defined business objectives. Excel

at providing turn around experience for IT departments due to a deep

knowledge of development, database, operations, security, systems and

budgeting. Outstanding project and program leader; able to co-ordinate and

direct all phases of project-based efforts while managing, motivating and

guiding various departments within the IT organization. Extensive

experience in exercising leadership and managerial skills, motivating

people to accomplish the work of an organization through technical

direction and administrative oversight of others, guiding work projects,

coaching and mentoring, team building, problem solving and change

management.

SPECIALTIES: Strategic Planning & Execution, Public Relations,

Cultivating & Sustaining Team Morale, Team Recruitment &

Restructuring, Balanced Budgets / P&L Accountability,

Stakeholder / Trustee Relationships, Executive Engagement and

Collaboration, Organizational Turnaround & Recovery, Change

Management, Consensus Building & Stakeholder Buy-in, Innovative

Marketing Initiatives, Web-based & New Media Programs, Business

Development, Profitable Partnerships & Alliances

CERTIFICATIONS: ITIL Foundation Certification, VMware Certified

Professional on vSphere4 (VCP), Certified Information System

Security Professional (CISSP), Microsoft Certified Systems

Engineer (MCSE), Microsoft Security Certification, Microsoft

Certified Database Administrator (MCDBA)

EXPERIENCE: Director, Global Data Centers, Coty, Sanford, NC

March 2012- Present

- Responsible for Coty Global Data Center footprint including

Disaster Recovery, SOX, operations, servers, networking,

fabric, security, Database and storage

- Implemented Enterprise monitoring, capacity planning,

reporting and change management processes

- Demonstrated global management of sites in China, Australia,

Singapore, England, Germany, Paris

- Rollout of Exchange 2010 and Lync 2013 worldwide

- Engaging internal stakeholders, strategic partners, and

operations to ensure effective delivery of software and

services

- Creating and aligning KPIs, goals, and metrics across the

portfolio to driver greater adoption, improve the overall

customer experience, and drive high customer retention

- Building and executing scalable and common management

processes, software, and servicesDeveloping key strategic

partnerships across the customer ecosystem and target segments

- Architected/Implemented first 100% successful Disaster

Recovery test within Coty using Block level replication, TSM

replication, VMware replication and TSM tape recovery methods

protecting AIX, iSeries, HP-UX, Windows, Oracle, SQL Server,

Linux and VMware

- Colo facility core consisted of 6 Cisco UCS Chassis, 2 Nexus

7000, 3 IBM p770, 300TB EMC Vmax SAN, 700 TB IBM XIV, Data

Domain, Riverbed, MPLS, ASRS, IDS, Primary facility has 1000+

servers, 1PB+ storage

- Concurrently developed and implemented Disaster Recovery plan

for major share of company revenue. DR site protected entire

DR program while reducing RPO/RTO to 12/24 while staying cost

neutral.. DR plan included full documentation and testing of

complex architecture and systems

- Responsible for converting Oracle apps and SAP AS/400 to SAP

AIX platform in under 6 months

Director, Global Technical Services, B/E Aerospace, Winston-

Salem, NC June 2011- January 2012

- Responsible for provisioning new Colo space for Enterprise

Core Compute, Network, Unix and storage platforms

- Program management responsibility, included 6 strategic

projects which were delivered on time and under budget

- Demonstrated global management of sites in Philippines,

Germany, France, UK, China, Amsterdam, Ireland

- Colo facility core consisted of 11 Cisco UCS Chassis, 2 Nexus

7000, 2 Cisco 9506, 3 IBM p770, 300TB EMC Vmax SAN, Data

Domain, Riverbed, MPLS, ASRS, IDS and Spectralogic equipment

- Deployed cloud based backup strategy for ITAR sites and

smaller sites

- Data Center brought online in under 3 months ahead of schedule

and under budget

- Concurrently developed and implemented Disaster Recovery plan

for major share of company revenue. DR site protected over

$3.5M in revenue per day. DR plan included full

documentation and testing of complex architecture and systems

- Negotiated a circuit contract which came in at 25% of the

existing contract with 80% more bandwidth on a protected ring

versus a wave

- ERP includes JDE E1, Weblogic, Oracle, SQL Server cluster,

VMware 5, AIX 6 in architecture

- Launched ERP architecture ahead of extremely aggressive

schedule

Executive Director, IT eNeighborhoods, Boca Raton, FL

September 2005 - June 2011

- Overall accountability for eNeighborhoods IT department, which

included Infrastructure, Data Center Systems, Operations,

Call Center, Inventory/Audit, Process controls, Budgeting,

Security, Telecommunication, Helpdesk, PC support and disaster

recovery

- Implemented hosted VOIP solution resulting in 78% monthly

operating expense savings, with 6 month ROI on capital

expenditure. No interruption to Call center of office during

deployment or transition.

- Instrumental in company turn-around from a 2007 $330K loss, to

a $2.2M gain in 2008

- Negotiated large capital expenditures to 80%+ under list,

reduced overall IT expenses by 70% in 1 year

- Developed web services infrastructure to allow inter-company

access to shared infrastructure and resources; leading to a

reduction in maintenance costs and staffing also fostering

inter-company collaboration

- Successfully completed PCI audit on first submission (only

division of 26 to complete/pass)

- Brought into eNeighborhoods as a turn around specialist after

major virus outbreak in organization and disparate systems had

severely impacted business. Extremely successful in

turnaround in under 9 months.

- Major sites responsible for: Remax.com, Remax International,

Better Homes and Gardens Real Estate, CENTURY 21, Coldwell

Banker, Coldwell Banker Commercial, ERA, and Sotheby's

International Realty. Data center houses over 200 servers, 120

TB of SAN storage.

- Completed VMware consolidation project which involved a tech

refresh of 300 physical servers onto 28 physical hosts running

VMware vSphere. Significant cost savings achieved with power

cooling and hardware maintenance contracts.

- Deployed multiple Content Delivery Networks (CDN) for

international data center content distribution. Utilized off-

shore Data centers for unique data storage. Deployed

strategic servers and data to cloud space.

- Developed/Instituted Company wide disaster recovery plans.

Plans were put into action 4 times in last 2 years. During

the disasters (hurricanes, commercial power outages) the data

center had 100% uptime.

- Developed IT Capital Budget, re-negotiated all IT contracts

for an average of 29% cost reduction.

Vice President of Technical Operations Adelphia, West Palm

Beach, FL May 2003 - September 2005

- Directed operations and development team of 55 managers,

project managers, administrators, and analysts in the

following functional areas: PC support/IT Helpdesk, Server

Support (Unix/ Windows), and Field Support for corporate

offices in Denver, CO and Coudersport, PA as well as

regional/field offices and customer care call centers in over

435 locations with 16, 000 employees in the US and Puerto

Rico. Previously managed Financial and HR systems, Voice,

Network, Web, and Database (relational/BI) teams.

- Spearheaded the planning and design of new hardware platform

for PeopleSoft HR and Financial system (three-tiered

architecture with IBM pSeries/xSeries - AIX/Oracle) to replace

existing IBM Multiprise 3000 mainframe system

- Managed Voice Operations team implementation of Avaya S8700

VoIP platform to replace G3 PBX system.

- Developed/Maintained $12M capital budget for South East Region

with yearly revenue of $110M; Reduced Expense line budget by

25% via vendor negotiations. Operations oversight for 250+

employees

- Completed 26 different company acquisitions

- Facilitated strategic operational planning sessions in

cooperation with top-level executives in different markets and

cable companies. Presented performance reports to board level

executives.

- Responsible for developing strategic business plans along with

technology architecture to drive Adelphia Media Services for

the next 5 years.

- Developed all Sarbanes-Oxley (SOX) documentation for

Operations, Server Support and Traffic/Billing groups

- Architected implementation of new PeopleSoft ERP system.

Scope of implementation included defining scope, developing

ROI, vendor selection, network security, hardware selection,

installation of hardware, hiring of focused support personnel,

plant rework and documentation

- Negotiated several high value contracts to include original

scope at a greatly reduced price. Telecom contracts were

reduced by 90% in recurring costs; Enterprise

provisioning/delegation software was negotiated at an 80%

discount of original amount; Enterprise standard for Web/Audio

conferencing was negotiated to save up to 89% of its recurring

costs at a savings of $1.8M/yr.

- Designed/Installed first Digital Program Insertion (DPI)

system within Adelphia

- Over saw network operations of 3 datacenters, 25 sales offices

and 65 head end locations. Each Operations center included

traffic, encoding, billing and operations

- Active directory migration included over 15000 users and 9000

desktops to be migrated to company standard

- Over saw all back office servers and applications (Windows,

UNIX, Linux, AIX) for entire country

- Implemented enterprise wide projects for company

standardization such as thin client, Enterprise

provisioning/delegation and Web/Audio conferencing.

Data Center Director, WinMill Software State College, PA

July 2000 - May 2003

- Technology Manager for all infrastructure, database, security

and technology operations for 4 offices throughout the

Northeastern US for 200+ employees including 10 direct reports

spread across 4 offices.

- Project Manager for BigTen.org, CoachPaterno.com,

GoPSUsports.com, JCBlair.org, SA Homes.com, TheSecondMile.com

and SpringCreekWaterShed.org

- Implemented checkpoint secure VPN across all offices for inter-

office communication and secure remote login.

- Installed secure Checkpoint Firewall and intrusion detection

systems.

- Implemented large scale web server farms utilizing Alteon

AceDirector web switches.

Vice President of Software Development, Incensoft LLC,

Gaithersburg, MD June 1999-July 2000

- Primary developer for incentive compensation flagship product

with Visual Basic 6/Visual Interdev application using SQL

Server as primary database

- Designed and installed complete Windows 2000 network

infrastructure including: Web Server, Email Server, Database

Server, FTP site, router, firewall, DSL, 10 Clients, fast

Ethernet, Proxy Services, Microsoft Exchange Server, IIS 4.0

and SQLServer 7.0.

- Enhanced demo product of software to be enterprise enabled

application with Internet interfaces.

- Defined strategy of technical architecture, standards and

implementation of policies for company.

Principal Consultant, Data Executives International, Wayne PA

Oct. 1997 - June 1999

- Developed Intranet Agent administration pages using MTS/IIS

and SQL Server.

- Developed Internet application with ASP/HTML, ADO, RDS, MTS,

Index Server on IIS 4.0.

- Completed Microsoft Web Application Development Using Interdev

6 classes.

- Converted VB5 policy administration to VB6 system using

SQLServer 7.0 with ADO 2.1 and Microsoft Transaction

Server in an n-tier architecture.

- Developed compensation/incentive package to encourage

developers to work 50+ hour weeks consistently.

- Fostered work environment which yielded low turnover and high

loyalty to project through mentoring, recognition and

responsibility assignment.

- Lead developer for Variable Universal life policy

administration system, which tracked stocks and annuities.

- Tasked with developing project specs and performing gap

analysis for second largest bank in Canada.

- Developed system for Life Insurance branch of bank. System

handled initial telesales information,application creation,

requirements, decision, MIB info, offer and issue of policy

utilizing SAP objects, DCOM components, AS/400, Oracle, Visual

Basic, 3-tier architecture, Filenet, ADO 1.5, Sheridan date

controls, Oracle PSQL packages and extensive use of Win 32 API

and Microsoft Transaction server.

- Utilized WinRunner for automated testing of individual

Business components and entire Application.

- Used Rumba/95 and Reflection for AS/400 access and HP9000

access.

Director of Information Systems, Northwestern Human Services,

Erdenheim, PA Jan. 1997 - Oct. 1997

- Developed Enterprise application using Visual Basic 5.0, SQL

Server 6.5, Oracle 7.12 and MSRDO 2.0 which sits on a LAN and

a WAN for corporate wide database replication and e-mail.

Senior Systems Architect, Compass Services, King of Prussia, PA

Nov. 1995-Jan. 1997

- Developed system for outcomes based behavioral healthcare

measurement tracking.

Client/Server Consultant, IBM Consulting - CGI Systems, Berwyn,

PA June 1994 - Oct.1995

Consulted on Conrail Project

Consulted on SmithKline Beecham Animal Health Project

Process Engineer, The New Pig Corp., Tipton, PA

Jan. 1994 - May

1994

Systems Consultant, Tyrone Area High School, Tyrone,

PA June 1985 - May 1990

EDUCATION: Pennsylvania State University, University Park, PA 16801 BS

n Ceramic Science and Engineering -June 1993

THESIS: Investigation into the role of grain size in the propagation of

surface cracks in Ferroelectric thin films for the design of next

generation computer memory elements

CLASSES: Business Continuity, HIPPA Compliance, Sarbanes-Oxley

Compliance, Security, Project Management, Server Virtualization

(VMware), SQL Server, Advanced ColdFusion, Visual Interdev, Core

Java, .NET, MS Access, .NET

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