LAWRENCE ROTH
*** **** ** ****** *** York, NY ***22
acat2c@r.postjobfree.com
EXPERIENCE
JACK VARTANIAN FINE JEWELRY - New York, NY (2013 - Present)
ASSISTANT STORE MANAGER - Madison Avenue Flagship
Responsibilities include:
. Ensuring that sales goals are met and exceeded according to
corporate plan
. Staff training, development and motivation
. In store visuals
. Developing local marketing opportunities with hotel concierges and
other businesses
. Hiring of all staff members
. Daily interaction with corporate headquarters in Brazil to
brainstorm, fine tune operations and increase product exposure
. Maintaining high standards for impeccable service to a very
demanding upscale clientele
THE BOCHIC GROUP, INC - New York, NY (2011 - 2013)
BOCHIC Fine Jewelry & MIRIAM SALAT Designer Jewelry
STORE MANAGER (NYC Flagship) - The Shops at Columbus Circle
ACCOUNT EXECUTIVE - NEIMAN MARCUS (22 stores)
Launched the company's NYC flagship store:
- Hiring and training all store employees
- Writing store operations procedures, training manual
and loss prevention policy
- Complete merchandising of store collections and
fixtures
. Achieved and exceeded monthly sales targets
. Motivated and led sales teams to higher performance levels by setting
goals, constant education and follow-up
. Utilized strategic selling skills to effectively identify customer
needs and close sales
. Filmed a corporate training video demonstrating effective selling
techniques and strategies
. Created and hosted high profile PR events in store and at external
venues
. Developed successful strategies to increase repeat customer business:
- Creation of detailed personal client books and instructed staff
on effective ways to utilize
- Executed successful sales and promotions throughout the year to
draw customers in
- Implemented client gift card, email, phone call and thank you
note follow-up campaigns
. Attended international and national jewelry trade shows and events:
(Premier Classe-Paris, Cannes Film Festival, COUTURE- Las
Vegas)
ELLESSAR INTERNATIONAL - New York, NY (1992 - 2011)
STORE DIRECTOR
Managed all phases of this luxury retail business which
comprised a 3000 square foot store
and online boutique for the sale of jewelry and watches (fine
and designer),
fashion accessories and leather goods (handbags, wallets,
scarves, belts, gloves, etc.)
to an upscale international and domestic clientele.
. Ensured that sales achieved and exceeded store sales plan
. Hired, trained and motived a staff of 18
. Worked with designers and vendors to create one-of-a-kind original
store collections
. Merchandised selling floor and responsible for complete store design
and appearance
. Utilized client development resources in order to engage and reach out
to customers to maximize future sales potential
. Liaised with vendors to regularly evaluate specific product
performance
. Guaranteed that every customer was engaged in an interaction that
resulted in the highest level of customer satisfaction
. Attended international and domestic industry trade shows to assist
corporate buying team
ALEXANDER'S DEPARTMENT STORE - New York, NY
Executive Development Program Graduate
Area Department Manager - NYC Flagship Store
- FINE JEWELRY and WATCHES
- SMALL LEATHER GOODS - handbags, wallets, gloves, belts,
diaries, journals
- CRYSTAL SILVER CHINA and BRIDAL REGISTRY
- FINE WRITING INSTRUMENTS and STATIONERY
. Achieved and surpassed monthly sales targets by department
. Motivated sales teams to high performance levels via goal setting,
training and follow-up
. Responsible for weekly hours usage plan for 22 employees and ensured
adherence
. Trained employees in effective sales techniques for an affluent client
base
. Reviewed weekly management sales reports to identify weaknesses and
quickly correct
. Created strategies to increase customer business, both new and repeat
. Managed all customer inquiries, special orders and ensured timely
responses
. Ensured that all safety measures were strictly observed
. Enforced corporate loss prevention procedures
EDUCATION
QUEENS COLLEGE of C.U.N.Y. - BA Accounting
PARSONS SCHOOL OF DESIGN - Design and Space Planning Curriculum
LAWRENCE ROTH