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JOSEPH SHOTSBERGER

Objective:

Obtain a position working within your company.

E M P L O Y M E N T:

November 2011- Present Elsa’s Eatery Shrewsbury MA

Job Title- Catering/Delivery D r iver

• Responsible for delivering catering/and or customer orders and ensuring outstanding customer service and

quality of product to every customer.

• loading/unloading of food orders

• set up for catering events

• processing payments

• interaction with customers, and ensuring 100% guest satisfaction

• In addition to deliveries, help in the stores with the organization of the catering orders, food prep, customer

service, answering telephones, taking orders, cashier and cleaning.

February 2010- September 2011 Edible Arrangements Holden MA

J ob Title- Delivery D r iver

• Safely drive and efficiently deliver arrangements to Specific locations while ensuring

good customer relations by consistently delivering orders on time and acting in a

p rofessional manner.

• Maintain delivery paperwork to protect company assets

• Obtain customer signatures for deliveries

• Maintain all appropriate driver logs and reports.

• Responsible for performing daily vehicle inspection and maintaining vehicle's

p rofessional appearance

September 2008- October 2009 Dollar Tree Worcester MA

J ob Title- Assistant Store Manager

• Assists with all store functions including scheduling, ordering, freight processing

and all day-to-day store activities as directed.

• Performs all opening and closing procedures.

• Protects and secures all company assets, including store cash.

• Adheres to all policies and procedures including safety guidelines.

• Provide leadership and direction to associates as appropriate to include utilization of

daily planner and index cards.

• Maintain a professional and friendly environment with customers, subordinates and

supervisors.

• Maintain sales f loor to company standards to include recovery.

• Assists with evaluating, recruiting, hi ring, t raining, motivating and counseling of

T EAM DOL LAR associates.

• Processing of all required reports, documents, and memos.

• Proficient use of available tools and technology at the store level.

Education-

2008-2010 Quinsigamond Community College Not Yet

Completed

North High School GED

Contact this candidate