Edgar M. Karuga

**** ******* ****, *** *** Cleveland, OH 44128. 440-***-**** acashw@r.postjobfree.com

SUMMARY

Motivated Technical Support Specialist with excellent Customer Service and Technical Skills in

installing both hardware and software systems. I am looking for an entry level IT technician position.

CERTIFICATIONS/ TECHNICAL SKILLS

•HIT Pro – Technical Software Support, 2013

•CompTIA Network +,2013

Technical Skills

•Windows Administration using Windows Server Operating system

•Windows Desktop Operating systems (Windows XP / 7)

•Software and Hardware troubleshooting.

•Network Administration/Support.

WORK EXPERIENCE

Riser Foods Company, Bedford Heights, OH 2005 – 2013

Inventory Support Specialist (Machine Operator)

Worked with an in-house Inventory Information system at Giant Eagle Warehouse. Provided support to

suppliers and customers of Giant Eagle in ensuring produce is received, tracked, and supplied to grocery

stores in a timely manner in accordance to safe food handling practices.

•Helped company reduce losses by ensuring food is handled, stored, and transported safely

•Helped increase output labor capacity to meet high demand during peak season such as holidays.

•Ensured time sensitive produce is shipped promptly to avoid spoilage and losses.

•Supported other team members in training and promoting safe working environment in accordance

to OSHA guidelines.

•Helped in maintaining inventory accuracy to ensure customers received the correct items they

ordered.

EDUCATION

Cuyahoga Community College.

•Degree(s)

•Associates of Applied Business Degree. Major: Information Technology, Computer

Networking Software, 2013

•Associates of Applied Science Degree. Major: Electronic Engineering Technology,

Computer Networking Hardware, 2011

•Certificates

•Certificate in Health Information Technology, 2013

•Certificate of Proficiency in Computer Maintenance Technology. 2011

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