Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Woodbridge, VA, 22193
Posted:
November 07, 2013

Contact this candidate

Resume:

Suprina M. Johnson

**** ****** ***** * **********, VA 22193u (703) 244 7125u acasdt@r.postjobfree.com

Objective

Legal Secretary position that utilizes my 10+ years of extensive law firm and corporate skills.

Education

Virginia Union University, Richmond, VA

Business Administration:

George Mason University, Fairfax, VA

Skills Summary

u Front Office Operations u Scheduling u Elite/Webview

u Computer Savvy u Written u LexisNexis Report

u Customer Service Correspondence Preparation

u Bookkeeping u WestLaw

Employment History

Stradley Ronon Stevens & Young, LLP Washington, DC

Legal Secretary

July 2012 September 2013

Provided administrative support to Partner, and Counsels, specializing in Investment

Management/Mutual Funds.

Prepared legal documents and correspondence from draft or dictated text.

Organized and maintained attorneys’ files and calendars.

Prepared proformas for generating client bills; processing new business intake requests, expense

reimbursement forms, and check request under the supervision of the Attorney/Paralegal as

requested.

Managed travel accommodations as required.

Maintained client and firm files; opens and closes files according to Records Department

procedures.

Entered the staff time and attendance using the Webview/Elite system.

Provided backup secretarial coverage for appointed Attorneys.

Assumed responsibility for all assignments with specific attention to detail and proofreading .

Perform other duties as assigned.

Squire Sanders (US) LLP Vienna, VA

Legal Secretary

November 2010 – March 2012

Provided administrative support to Partner, Principal and Of Counsel, specializing in government

contract and employment law.

Technically edited legal contracts, opinions, briefs, and correspondence.

Organized and maintained attorneys’ files and calendars.

Managed travel accommodations.

Responsible for generating client bills; processing new business intake requests and expense

reimbursement forms.Managed attorneys time and attendance system.

Performed other duties as assigned.

McKee Nelson LLP Washington, D.C.

Legal Secretary

September 2006 – February 2009

Supported Partners, Associates, and Paralegals in the Securitization and Structured Finance

Practice.

Created and/or formatted legal contracts, opinions, briefs, documents, and correspondence;

Assisted Facility Manager with vendor relationships to ensure service expectations and contract

obligations were met.

Maintained the records and documentation database; managed the staff calendar and served as a

scheduler.

Arranged travel accommodations

Generated client bills using Elite/Webview; processed attorneys’ expense statement

reconciliations for reimbursement, as well as the time and attendance system.

Conducted legal research using LexisNexis and WestLaw; updated reference materials and other

duties as assigned.

Pillsbury Winthrop Shaw Pittman LLP Washington, D.C.

Floater/Legal Secretary

January 2004 – August 2006

Provided administrative assistance to Partners, Associates, and Paralegals.

Drafted and prepared legal documents from for federal and state court systems and electronic

filings.

Maintained database for documentation.

Edited all outgoing documentation for accuracy.

Developed and maintained client files.

Maintained schedules and arranged travel accommodations.

Conducted legal research.

Managed the time and attendance system and generated client bills, as well as process staff

reimbursements.

PriceWaterhouseCoopers, LLP Washington, D.C.

Executive Secretary

October 2001 January 2004

Supported Managing Partner, Directors, and Senior Manager in the Regulatory Advisory Services

Practice.

Managed and generated budget and accounting functions of client billing

Coordinated the receipt and transmission of time sheets and expense reports; compiled financial

reports.

Proofed, edited, and submitted all invoices; tracked receipt of payments.

Created and maintained client files; maintained schedules and calendars.

Arranged international and domestic travel.

Managed logistics of conferences and workshops for group.



Contact this candidate