Ruby L. Harris

**** ******* ( DETROIT, MI ***** ( 313-***-**** (

acarul@r.postjobfree.com

CUSTOMER SERVICE

Key Skills

CUSTOMER SERVICE Basic Equipment Repairs Precision Component Assembly

Assembly Line Operations Safety Standards Environmental Standards

Quality Controls

Production Line

Efficiency

Machinery Assembly

Experience & Specialized Training

NATIONAL MOTORS CLUB, DETROIT, MI

Independent Benefit Consultant, December 2012 to Present

Recruiting individuals interested in work at home opportunities and selling

memberships.

Duties:

. Represents the company and develops ties with potential clients by

hosting conferences

. Responds to customer service inquiries via phone and in-person

. Meet and exceed sales goals

. Putting into action individual sales plans based on corporate marketing

formula

. Organize presentations and marketing campaigns for the promotion of

National Motors Club

. Meeting with potential customers to determine if this program is a fit

. Planning meetings for memberships

World Ventures, Detroit, MI

Promoter, May 2011 to Present

Represents the company and develops ties with potential clients by hosting

travel events and conferences

Duties:

. Responds to customer service inquiries via phone, email, etc.

. Meet and exceed sales goals

. Increased participation in World Ventures by 50% through the development

and implementation of a program outreach plan

. Participate in group meetings to exchange job related information

. Provide weekly oral presentations

Burroughs Payment Systems, Plymouth, MI

Assembler, August 1992 to August 2012

Assemble document processing units for global financial institutions.

Adhere to company standards for producing quality products.

Duties:

. Achieved 100% of quality goals

. Assisted in the launch of new desktop document processor

. Demonstrated accuracy in the assembly of units

. Excelled in interpreting manual for assembling payment systems

. Troubleshot problems with equipment, devices or products

. Promoted to coordinator

. Participate in group meetings to exchange job related information

certificates of completion

. CONFLICT RESOLUTION

. Self Direct Work Team

. Ethics Training

Education

CAMBRIDGE SCHOOL OF BUSINESS, DETROIT, MI

Medical Transcriptionist, 1983

Highland Park High School, Highland Park, MI

High School Diploma, 1980

General Education

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