Susan Trejo

**** *. *’Conner Rd #****

Irving, TX 75062

Home 214-***-****

acarm2@r.postjobfree.com

OBJECTIVE

To be apart of a world class organization where I am closely aligned with the business objectives and management of that

organization, where I can learn and grow in a position, which encompasses my ability to use my MBA in Business Management.

QUALIFICATIONS

Courses in International Business Management and Human Resource management. Excellent speaking, writing and presentation

skills. Possesses a unique blend of international business-to-business operational expertise. Resourceful, flexible and energetic

team player with leadership capability and proven success with cross-functional and cross-cultural teams. Strong interpersonal,

presentation and analytical skills, as well as the ability to formulate, coordinate and communicate plans at all levels. Proficient with

Microsoft Office, Excel (Adhoc Reports), Access, PowerPoint, SQL, Outlook, Lotus Notes, Oracle, Lexis-Nexis, West Law,

Isearch, Alexus, Taleo, MPloy, VE, Vendor Management, Peoplesoft, and ACT!

EXPERIENCE

Nation Star Mortgage Lewisville, Texas

Recruiter Jan 2011 – Present

Responsible for managing full cycle recruiting process for the Retail and Wholesale Business Unit. Developed a mass recruiting

campaign to hire loan officers across the Gulf Coast and Underwriters nationwide. Consulted with the hiring managers about

hiring criteria and performance expectations. Researched and found new internet job sites for ad placements. Cold-called passive

candidates from personal lead base and referrals. Aggressive internet recruitment/web-site mining. Implements and maintains the

contact management database and analyzed data for monthly reports. My key responsibilities include updating the resume tracking

system (VE), pre-screening candidates, working with management to arrange interview schedules, reviewing background checks,

working with and managing external recruitment agencies, posting open requisitions. Reporting using VE Analytics and Excel.

Apptricity Irving, Texas

Account Manager May 2010-Dec 2010

Experience managing a full sales cycle from prospecting through closing for an enterprise software company. Strong prospecting,

solution selling and closing skills. Develop a sales strategy by indentify, and cold calling into fortune 500 companies. Speaking

with all levels of finance and IT professionals regarding upcoming projects. Ability to present and articulate product features and

overall value proposition. Create analytics with ActOn. Aggressively following up on leads and closing new accounts.

Washington Mutual Irving, Texas

Sr. Recruiter May 2008-Jan 2009 (layoff)

Responsible for managing full cycle recruiting process for the Small Business Team. Developed a mass recruiting campaign to hire

Small Business Relationship Managers, Business Development Officers, and Small Business Specialists across the United States.

Consulted with the hiring managers about hiring criteria and performance expectations. Cold-called passive candidates from

personal lead base and referrals. Aggressive internet recruitment/web-site mining. My key responsibilities include updating the

resume tracking system (Taleo), pre-screening candidates, working with management to arrange travel and interview schedules,

reviewing background checks, drug testing, creating offer letters, new employee paperwork, and billing for the department. Worked

hand in hand with the HR Department on all new hires and recruiting metrics.

EMJ Corporation – General Contractor Irving, Texas

Lead Recruiter Aug 2006-April 2008 (layoff)

Responsible for managing full cycle recruiting process for a variety of positions for a large general contractor. Lead a team of

recruiters in Dallas office. Developed a mass recruiting campaign to hire Project Mangers, Estimators, and Superintendents across

the United States. Consulted with the hiring managers about hiring criteria and performance expectations. Researched and found

new internet job sites for ad placements. Cold-called passive candidates from personal lead base and referrals. Aggressive internet

recruitment/web-site mining. Coordinate and participated College Career Fairs across the county for interns and entry level

positions. My key responsibilities include updating the resume tracking system (Taleo), pre-screening candidates, working with

management to arrange travel and interview schedules, reviewing background checks, drug testing, creating offer letters, new

employee paperwork, and billing for the department. Worked hand in hand with the HR Department on all new hires and recruiting

metrics. Worked with external recruitment agencies on their candidate.

First Horizon Home Loans Irving, Texas

Recruiter Feb 2006 – Aug 2006

Responsible for managing full cycle recruiting process for a variety of Loan Officers and Area Manager positions. Developed a

mass recruiting campaign to hire loan officers across the United States. Consulted with the hiring managers about hiring criteria

and performance expectations. Researched and found new internet job sites for ad placements. Cold-called passive candidates

from personal lead base and referrals. Aggressive internet recruitment/web-site mining. My key responsibilities include updating

the resume tracking system (projectix), pre-screening candidates, working with management to arrange travel and interview

schedules, reviewing background checks, working with and managing external recruitment agencies, posting open requisitions.

CitiFinancial Coppell, Texas

Sr. Recruiter Aug 2005 – Feb 2006

Responsible for managing full cycle recruiting process for a variety of mortgage call center positions including customer service,

collections, and default services. Consulted with the hiring managers about hiring criteria and performance expectations. Cold-

called passive candidates from personal lead base and referrals. Helped coordinate and participated in Career Fairs. My key

responsibilities include updating the resume tracking system (Taleo), pre-screening candidates, working with management to

arrange interview schedules, reviewing background checks, processing offer letters.

IndyMac Bank Irving, Texas

Recruiter October 2003 – Aug 2005

Responsible for managing full cycle recruiting process for a variety of Wholesale Mortgage Account Executive, Loan Officers and

Area Manager positions. Developed a mass recruiting campaign to hire account executives across the United States. Consulted

with the hiring managers about hiring criteria and performance expectations. Researched and found new internet job sites for ad

placements. Cold-called passive candidates from personal lead base and referrals. Aggressive internet recruitment/web-site

mining. Helped coordinate and participated in Career Fairs. My key responsibilities include updating the resume tracking system

(projectix), pre-screening candidates, working with management to arrange travel and interview schedules, reviewing background

checks, working with and managing external recruitment agencies, posting open requisitions. Handled vendor management of a

team of twenty vendors across the country. Coordinated fee schedule and payments to all vendors.

Intercall Dallas, Texas

Texas Regional Sales Coordinator/Office Manager January 2002- July 2003 (layoff)

Manage both Dallas and Houston sales offices. Provide human resource and sales support to all levels of employees including

Area VP, General Manager, Sales Manager and Ten Sales Consultants. Manage all projects for clients and sales consultants. Assist

manager with full cycle recruiting efforts of sales force, and employee relation’s activities to current staff. . Followed all Human

Resources guidelines and follow the Intercall Value System. Responsible for all aspects of the sales office: customer contact,

implementation of new customers, identifying new businesses, maintaining files, updating all collateral materials. Maintain all

master files, commission journals, and company structure reports. Assist with event planning for sales consultants.

First Word - Contractor

i2 Technologies Dallas, Texas

Program Coordinator - Corporate Consulting Recruiting Dept. May 2000- April 2001(layoff)

Manage and host weekly interview events for 30+ national and international candidates for both technical professional and college

recruits . Responsible for all aspects of candidate interview: detailed travel itinerary and hotel arrangements, welcome packet,

interview agenda, refreshments as well as facilitate candidate wrap-up. Accountable for all logistics of interview events: recruit i2

employees to serve on 4-person panel for each candidate, schedule conference rooms, and ensure a smoothly run event. Used

several forms of researching tools, such as Lexis-Nexis to identify competitors and candidates Maintain candidate-tracking log:

record interviewer’s notes and outcome for each candidate. Maintain a Cost per Hire spreadsheet: track candidate’s expense

reports, airline and hotel expenses, employee referral bonuses, and advertising expenses, and Oracle reporting. Develop and

execute quarterly projects. File all no interest resumes, candidate files and expired/declined offer letter candidate files. Conduct

reference checks as requested. Handle Offer Letter requests and initiate appropriate paperwork for HR and Immigration. Maintain

recruiting offers database. Track expired offer letters and email reminder to recruiter before the offer letter expires.

EDUCATION

OUR LADY OF THE LAKE UNIVERSTIY: MBA International Business, August, 2001; Dallas, Texas

TEXAS WOMAN'S UNIVERSITY: B.A. Government, December, 1995; Denton, Texas

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