Daryn Boyd

** *** ******** **, ******, CT *****

860-***-**** acaqmo@r.postjobfree.com

Career Objective

A committed and well-motivated person who aspires to hold a position where she will be

able to interact with customers on a daily basis. Daryn is more than capable to provide

assistance in a phone conversation. She is currently looking for an exciting opportunity in

a Customer-Focused environment, where she will be able to deliver a high quality service

and support her employer's vision.

Customer Service Experience

Circulation Clerk 05/2012-Present

Windsor Locks Public Library, Windsor Locks, CT

- Answering the multi-line phone system and directing calls.

- Checking materials in/out for patrons, placing holds, and collecting fines.

- Shelving materials.

- Issues and renews library cards.

- Answering directional questions and does searches in the library system.

Customer Service Specialist 12/2010-01/2013

JCPenney, Manchester, CT

- Assisted customers with store and online purchases.

- Signs up customers for the JCPenney credit card.

- Operates computerized cash register to conduct sales transactions, handles cash, and

makes change as required.

- Recovering returned or out of place merchandise to the floor.

Clerical Assistant 10/2012-12/2012

Town of Vernon Parks & Recreation, Vernon, CT

- Answering and directing phone calls.

- Taking and distributing messages.

- Maintaining filing systems.

- Photocopying and faxing.

- Preparing outgoing mailings and packages.

Computer Skills

-Knowledge in Microsoft Office Suite and able to learn and use new programs.

-Internet Explorer/Outlook and 60+ WPM typing skills.

Education

Southern Connecticut State University, New Haven, CT

Bachelor’s of Science in Information & Library Science, May 2010

Honors: Graduated with Cum Laude, Dean’s List: Spring 2010 -Overall GPA: 3.5

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