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Customer Service Sales

Location:
Papillion, NE
Posted:
November 05, 2013

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Resume:

Julie A. Schmidt

***** **** **.

Omaha, NE *****

Cell: 402-***-****

Email: acaql6@r.postjobfree.com

EDUCATION

Bachelor of Science in Family and Consumer Sciences

Concentration: Interior Design Minor: Business Admin.

Degree Conferred: May 2004

Wayne State College-Wayne, Nebraska

PROFESSIONAL

BUFFALO WILD WINGS

Omaha, NE Feb. 2012

to Present/

Bartender/Server/Certified Trainer Nov. 2006-July

2011

Provide customer service and an enjoyable dining experience

Responsible service

Maintain the bar area and dining room

Train new employees

HAYNEEDLE Omaha, NE

Seasonal Sales Expert Nov. 2011-Dec. 2011

Provided answers to product and order questions in an online setting

Made suggestions for the ideal product

Customer assistance and correspondence via email and phone

Placed orders for customers over the phone

DIRECT BUY Omaha, NE

Marketing Director Nov. 2009-April 2010

Outbound calling to potential leads for membership

Arranged appointments for potential members

Customer assistance and correspondence

Updated product books in the showroom

THE HOME DEPOT Omaha, NE

Kitchen Designer May 2005-Oct. 2006

Offered design services in the Kitchen & Bath Department

Trained on 20/20 design computer program

Efficient knowledge of NKBA guidelines

Provide customer service and maintain customer relations

Provided accurate drawings and renderings for installers

Flooring & Décor Specialist Oct. 2004-May 2005

Specialized in flooring and décor

Handled special order transactions

FAMOUS FOOTWEAR Omaha & Norfolk, NE & Council Bluffs, IA

Assistant Manager May 2001-Dec. 2004

Loss prevention procedures & financial responsibilities

Manage sales associates

Sales Associate Sept. 1998-May 2001

THE FINAL TOUCH Wayne, NE

Interior Design Internship June 2003-Feb. 2004

Assisted Interior Designer

Customer service and sales

Determined carpet measurements, mixed paint and ordered window treatments for

clients

Maintained and organized various sections of the store including carpet, wallpaper, art

gallery, and showroom displays

SKILLS & KNOWLEDGE

Ability to multi task with attention to detail & time management

Background in computer-aided drafting (CAD) and 20/20 program

Excellent design skills and creative ideas

Ability to work effectively with minimal supervision

Knowledge of MS Office and the Internet

Excellent written, oral, and interpersonal skills

Dedicated with a positive attitude

HONORS & ACTIVITIES

CURRENT

Various leadership projects at Buffalo Wild Wings to become certified trainer (2007-

2009)

Involved in teaching how to workshops/kids workshops at Home Depot

Volunteer and donate to various organizations such as The Humane Society, The

March of Dimes, St. Judes, and Nebraska Dachshund Rescue

COLLEGE

American Society of Interior Designers (ASID) student chapter:

Fundraising Chair (2004), Vice President (2003), and Treasurer (2002), Member (2001)

National Association of Home Builders (NAHB) student chapter:

Secretary/Treasurer (Present), Member (2003)

NAHB International Convention (2003& 2004)/ ASID/IIDA Design Expo in Des Moines,

IA (2002)

Alpha Lambda Delta-Honor Society (2001)

HIGH SCHOOL

Metro Omaha Builders Association, Women’s Council 1st Place Interior Design Award

(1999 & 2000)

REFERENCES

Micaela McGovern- Buffalo Wild Wings

(Shift Lead Manager)

402-***-**** (work)

402-***-**** (personal)

Nicole Fruge-Buffalo Wild Wings

(Co-Worker/Trainer)

402-***-****

Diane Halligian-Buffalo Wild Wings

(Co-Worker/Bartender)

402-***-****

Tina Salisbury-Addy’s Sports Bar

(Cook/Personal reference)

402-***-****



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