Gleneice L. Roberson

*** ***** ****

Desoto, TX *5115

972-***-****

acaqfe@r.postjobfree.com

Objective: To utilize my professional skills in an environment that will

allow me to grow.

Summary of Qualifications

? Excellent customer service skills and experience

? Results oriented; confident in making on-the-spot decisions

? Strong interpersonal and communication skills

? Computer literate with good working knowledge and utilization with:

Microsoft Word / PowerPoint and Excel

? Intermediate (30 - 35 wpm)

Employment Background

The ARC-Desoto, TX March 2013-Present

Teacher's Aide

. Working with adults with intellectual disabilities.

. Helping the clients expand their educational and motor skills.

. Provide care for all the client's needs such as; field trips, daily

learning lessons, changings and feedings.

Kohl's EFC3-Desoto, TX October 2012-January 2013

Floor Trainer/Material Handler/Packing

. Ensure great customer service by getting orders out in a timely

manner.

. Train new associates in picking/packing orders.

. Make sure all safety procedures are being followed in the warehouse.

Tom Thumb February 2012 -

October 2012

Cashier/ Floral Clerk 1

. Provide excellent customer service.

. Assist customers on the sales floor.

. Take customers' orders and make floral arrangements.

. Check customer orders on the register.

Walmart - Arlington, TX June 2011 - February

2012

Cashier

. Check out customer orders on the register.

. Solve any problem/issue with customers in the Customer Service Dept.

Wells Fargo - Desoto, TX January 2009 -

June 2010

Teller

. Process cash deposits, withdrawals, and payments.

. Sell products such as; credit cards, online bill pay, and direct

deposit to customers.

Tom Thumb - Desoto, TX November 2007 - December 2008

Service Manager

. Maintain a positive flow on the front end checkout.

. Handle any customer concerns or questions.

. Manage scheduled breaks, and step in as a cashier as needed.

Education & Training

Desoto High School- Desoto, TX

Cedar Valley College of the DCCCD - Lancaster, TX

University of Texas at Arlington- Arlington, TX

Major: Communication- Broadcast

Currently Seeking- Associates Degree at Cedar Valley Community

College

References and/or additional information made available upon request.

Contact this candidate