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Administrative Assistant Customer Service

Location:
Miami, FL
Posted:
November 05, 2013

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Resume:

PRISCILLA RIVAS

CORAL GABLES, FLORIDA *****

TELEPHONE: 305-***-**** EMAIL: acaqfc@r.postjobfree.com

EXPERIENCE

SUPERNOVAPP 07/11 – PRESENT

E-Commerce Fashion House – Miami Beach, Florida

Administrative Assistant to CEO – As the administrative assistant to the CEO, I perform general

secretarial duties (such as maintaining proprietary files, scheduling appointments, running personal

errands, filing and answering phones). My day-to-day responsibilities include negotiating vendor

contracts and overseeing logistics of setting up new clients and having their needs met; Reviewing sales

and shipment statistics and generating excel reports for management; Delegating assignments to in-house

and on-location staff; Providing customer support on new accounts and serving as a buffer between

clients and department heads. In addition, I maintain all HR files, set up new employees with payroll and

benefits, make deposits, administer accounts payable/receivables and order supplies.

FARMA INTERNATIONAL, INC. 08/09 – 06/11

Latin America Brokerage Division - Miami, Florida

Raw Materials Agent - Provide existing clients with customer service support and brokerage quotes on

deals involving the sale of raw materials and/or pharmaceutical equipment for overseas’ laboratories.

WELLS FARGO AUTO FINANCE 09/06 - 04/09

Auto Lending Division - Miami, Florida

Area Sales Manager - Headed territory of thirty eight (38) dealerships from South-Dade to Ft. Myers

securing loans for dealership automobile sales; Explained available bank programs to finance managers

and ensured borrowers were being offered proper financing; Assisted with the processing of purchase

contracts, reviewed loan documentation and analyzed reports and ratings.

CAR FACTORY OUTLET 05/05 - 08/06

Finance Department - Miami, Florida

Finance Assistant - Processed loan applications after sales were finalized by verifying customer’s

employment information, proof of residence, insurance coverage, credit and references; Processed title

applications and issued tags; Dealt with customers, answered phones, filed and performed general office

clerical duties.

POTAMKIN PLANET DODGE 06/03 - 04/05

Auto Lending Division - Miami, Florida

Automobile Sales - Brokered deals for dealership by responding to internet and phone sale inquiries,

preparing preliminary documentation and obtaining finance for customers.

QUALIFICATIONS

§ Fluent in oral and written English and Spanish.

§ Proficient in Word, Excel, Outlook, Power Point and Microsoft Office programs.

§ Excellent analytical, organizational, communication and intrapersonal skills.

REFERENCES AVAILABLE UPON REQUEST



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