K AREN WARREN

***** ***** ***** *****

Las Vegas, NV 89166

Telephone: 702-***-****

Fax: 702-***-****

E-mail: acapoj@r.postjobfree.com

OBJECT IVE: H ighly accomplished professional with diverse experience poised to

t ransition to a position that best utilizes my experience and organizational skills.

Q UAL I F ICAT IONS:

• Dedicated to achieving highest levels of customer/client satisfaction.

• Cultivated positive and enduring client relationships that resulted in repeat

referrals.

• Possess exceptional business and interpersonal communication skills.

• Self-motivated, organized and disciplined.

• Excellent t roubleshooting and problem resolution capabilities.

• Proficient in M icrosoft Office software products and AS400.

EXPER IENCE:

DEL IVERY QUALITY LEAD – CUSTOMER SERVICE REPRESENTATIVE

Williams-Sonoma, Inc., Las Vegas, NV (6/12 - present)

• Support team member involved in solving complex furni ture issues across all

W illiams-Sonoma

b rands resulting in average annual company saving in excess of $750k and high

customer satisfaction.

REAL ESTATE SALES AND MARKETING

Eli te Realty, Las Vegas, NV (1/12 - present)

• Residential Sales and Marketing Specialist – GRI designation

• E xperienced Short Sale Negotiator

• Member of the Greater Las Vegas Board of Realtors and the National Association

of Realtors.

REAL ESTATE SALES AND MARKETING

P rudential Americana Group Realtors, Las Vegas, NV (3/00 – 12/11)

• Residential Sales and Marketing Specialist – GRI designation

• E xperienced Short Sale Negotiator

• Member of the Greater Las Vegas Board of Realtors and the National Association

of Realtors.

• Awarded Prudential Chairman’s Circle and President’s Circle based on production

and

performance.

• Responsible for all facets of marketing, lead generation, and client development.

MANAGER/MEDICAL I MAGING DEPARTMENT

Swedish Medical Center/Ballard, Seattle, Washington (8/98 - 7/99)

• Responsible for department’s fiscal management including preparation of annual

budget,

monitoring fiscal operations, and responding effectively to fiscal changes during

t he budget

year.

• M anagement of department’s thi r ty-five staff members including selecting and

retaining

qualified personnel, establishing performance standards and encouraging

personal and

p rofessional development and education.

• Accountable for multi-faceted services offered by the Medical Imaging

Department including

Cat Scan, MRI, Nuclear Medicine, Ult rasound, Interventional and Diagnostic

Radiology and

ensuring that high-quality services are achieved in all areas.

• Responsible for regulatory compliance with all local, state and federal agencies.

MANAGER/MARKETING DIRECTOR

Renton Medical Imaging, Renton, Washington (5/95 to 5/98)

• Responsible for daily operations of an outpatient MRI center, reported directly to

t he General

Partner.

• Performed various administrative duties, including: supervision of four

employees; planning

and directing all phases of operations; maintaining up-to-date contracts with

health care

i nsurers; negotiating contracts/pricing with all suppliers/vendors; and developing

policy and

p rocedures that ensure delivery of high quality imaging and patient care and

service.

• Established new market through comprehensive marketing and service programs;

positioned

company as premiere MRI center for claustrophobic and above-average size

patients;

designed and coordinated all advertising and promotional materials.

• Extensive interaction with physician offices – increased referral base by over

500%.

EDUCAT ION:

B.S. with distinction, University of Nevada, Las Vegas, 1991

Honoraries and Awards: Phi Kappa Phi; Alpha Beta Gamma, Dean’s Honor List

VOLUNTEER ACT IV I T I ES:

Compassion In ternational Child Advocate

Outreach Coordinator – Canyon Ridge Christian Church

References furnished upon request

Contact this candidate