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Technician Software

Location:
Newark, NJ
Posted:
November 04, 2013

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Resume:

Evince Gabriel

*** **** ** *** ** Cell: ***-***-

3298

Orange, NJ 07050

acapmo@r.postjobfree.com

Summary

. Information technology specialist with 7+ years of experience working

as a PC and laptop technician, supporting various software and

hardware systems.

. Excellent background includes installing, configuring, modifying, and

troubleshooting Windows NT/XP/2000/2007/2008 operating systems and

software.

. 5+ years' experience working as a network Administrator Associate.

Skills

. Router, Switch, and Firewall Configuration

. Router, Switch, and Firewall troubleshooting

. VLAN, EIGRP, VTP, ACL, OSPF, RIP... Configuration and troubleshooting

. System Administration, Disk encryption

. System Upgrades, Desktop Support

. Wireless, Network Security, imaging

. Windows NT Install/Upgrade

. CCNA TCP/IP

. Hardware Installation and Configuration

. Maintenance and Repair

. Diagnosis and Troubleshooting

. Network Administration

Education

NJIT, New Jersey Institute of technology, Newark, NJ 2014

. Bachelor of Science, Computer Information System. (Junior with 75+

completed credits)

Certified In: CompTia A+ and CCNA

Current training: CCNA Security

Experience

Seton Hall University, South Orange, NJ June 2013 to October 2013

PC Technician / Network Administrator

. Installing and configuring computer hardware operating systems and

applications;

. Configuring and Troubleshooting cisco Routers and switches and other

network problems.

. Diagnosing and solving hardware/software faults

. Set up, maintain and troubleshoot Microsoft Windows and Apple Mac OS

desktop and laptop

. VIP and Exec Support

. Replacing parts as required

. Following diagrams and written instructions to repair a fault or set

up a system;

. Open, update, and resolved tickets as required

. Working continuously on a task until completion

. Prioritizing and managing many open cases at one time;

. Rapidly establishing a good working relationship with customers and

other professionals

. Mac operating system installation and Set up

. Troubleshoot and remediate a wide variety of hardware, software, and

networking problems on multiple platforms.

BMS Inc, Irvington, NJ 2009 to Present

PC Technician / Network Administrator

. Perform repair of computer systems and related equipment by removing

and replacing components or reconfiguring and restoring systems.

. Implementing, configuring, and troubleshooting of Cisco Routers and

Switches.

. Migrated/Upgraded Windows O/S (XP/2000/Vista/2007/2008)

. Install and upgrade computer and network components.

. Replace and upgrade motherboards, CD-ROMs, and hard drives.

. Replace defective or inadequate software packages.

. Setup computer systems and related equipment.

. Administer LAN and WAN applications including, TCP/IP, Ethernet, and

ISDN.

CETEMOH, Port-au-Prince, Haiti 2005 to 2008

PC Technician

. Performed maintenance of personal computers and peripheral equipment,

identifying problems and providing appropriate solutions.

. Installed operating systems and applications and conducted technical

training demonstrations.

. Repaired, serviced, and replaced parts, boards, and equipment for

Dell, Compaq, Toshiba, Hewlett Packard, Packard Bell, and Mac and

built barebones Computer.

. Installed Windows NT/2000/XP/2007 workstation operating systems and

configured for TCP/IP network, including DHCP, WINS and DNS settings.

United Nations, Port-au-Prince, Haiti 2003 to 2006

Help Desk

. Successfully setup, diagnosed and repaired personal computers.

. Configured local and network printers.

. Desktop and mobile Support at the VIP and Exec level.

. Upgraded and maintained various desktop/laptop systems.

. Operated computer help desk assisting users with problems and

solutions.

. Performed troubleshooting of computer systems and related equipment.

. Assisted users over the phone and on site with daily operational

issues.



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