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Customer Service Administrative Assistant

Location:
Dallas, TX
Posted:
November 04, 2013

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Resume:

Serim Kang

**** ******* ***** 916-***-****

Stockton, CA 95206 acapjg@r.postjobfree.com

EDUCATION

Masters in Forensic Psychology Degree expected February 2014

Argosy University, San Francisco

Bachelor of Arts in Psychology Degree earned June 2009

University of California, Davis

SKILLS

Computer: Proficient in Microsoft Application (Word, Excel, Power Point).

Languages: Master in Korean (written and spoken) Proficient in Spanish (written and spoken)

Communication: Ability to write clearly, concisely, and logically

WORK EXPERIENCE

Career Services Coordinator, InterCoast Colleges, Elk Grove, CA 06/2013- 10/2013

● Conducted online research to find externship sites and potential employers for over 80 students in the Medical and Counseling field

● Obtained an average of 30 job orders each week to achieve 70% graduate placement rate

● Assisted students on a daily basis to build and revise resumes, cover letters, etc.

● Coordinated with staff members to meet school requirements and ensure excellent services

● Participated in weekly conference calls with the Corporate and Regional Director, to give weekly placement statistics, discuss student progress, etc

Administrative Assistant, EMC, Pleasanton, CA 2/2011- 12/2011

● Closely assisted a Senior Director to complete tasks such a scheduling staff meetings, arranging domestic and international travel, and completing expense reports on a weekly basis

● Prepared memoranda, reports and other materials for internal and external business meetings

Sales Associate, Denios, Roseville, CA 1/1997 - 08/2011

● Performed inside and outside merchandise sales

● Managed two employees and guide customer service for accurate store procedures

Proctor, State Personnel Board, Sacramento, CA 4/2007 - 2/2009

● Administered Korean bilingual fluency exams to government and state employees

● Provided assistance to managers in testing processes, copying, faxing and other office and clerical duties

Student Advisor, UC Davis Internship and Career Center, Davis CA 4/2007 - 6/2009

● Assisted academic advisors and staff to effectively manage the center

● Researched online tools and resources and complete projects for student and staff use

References (Provided upon Request)



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