Patricia L Long

**** ******* ***** *****

Mesquite Texas 75181

972-***-**** - 469-***-****

acaoo5@r.postjobfree.com

Education:

University of North Texas Bachelor Degree Criminal Justice - 2013

GPA 3.0

Coursework in Sociology, Psychology Coursework in Communications, Criminal

Law, Public Administration, Juvenile Justice, Drugs Rehabilitation, and

Deviance in Society

East Field College Associates Degree Criminal Justice -2012

Coursework in Sociology, Psychology Coursework in Communications, Criminal

Law, Public Administration, Juvenile Justice, Juvenile Delinquency and

Deviance in Society

North East Academy High School 1988 Diploma

Objective:

Dedicated, professional, excellent thinker, quick learner, focused

individual who excels at prioritizing, completing multiple tasks

simultaneously and following through to achieve project goals, also offers

a strong interest in law enforcement to an organization.

Highlights

MS Office Skills Professional

and mature

Strong problem solver Self directed

Meticulous attention to detail Dedicated team player

Strong interpersonal skills Solving Case Studies

Accomplishments

. Improved office organization by compiling quarterly budget reports,

financial spreadsheets, organizational charts and company data reports

using advanced Microsoft Excel functions.

. Investigated and analyzed client complaints to identify and resolve

issues.

. Handled customers effectively by identifying needs, quickly gaining

trust, approaching complex situations and resolving problems to

maximize efficiency.

. Assisted patients with application for Medicare/Medicaid and appeals

for payments.

. Performed administration tasks such as filing, developing

spreadsheets, faxing reports, photocopying collateral and scanning

documents for inter-departmental use.

Professional Experience

Omnicom Management Services - Dallas Texas

Executive Secretary 03-05 to 11-08

Supported President, CFO, Four Senior Accountants, and accounting staff,

managed the day-to-day calendar for the President and CFO. Planned travel

arrangements for two executives. Drafted meeting agendas, supplied advance

materials and executed follow-up for meetings and team conferences.

Designed electronic file systems and maintained electronic and paper files.

Planned meetings and prepared conference rooms. Maintained an up-to-date

department organizational chart, supplied key cards and building access to

employees and visitors,made copies, sent faxes and handled all incoming

and outgoing correspondence, created weekly and monthly reports and

presentations, organized files, developed spreadsheets, faxed reports and

scanned documents.

Posted journal entries for month end close, handled reconciliation of petty

cash, made daily bank deposits, and notarized documents.

.

Signature Pointe on the Lake - Dallas Texas

Business Office Manager 1-5-04 to 10-22-04

Maintained business office for retirement apartments, supported departments

to ensure that resident needs were met and facility was properly

maintained; keep up detailed administrative and procedural processes to

improve accuracy and efficiency, collected monthly rent, showed apartments,

updated patient accounts, created databases and spreadsheets, maintained

trust funds, communicated with patients via phone, email and in person to

obtain payments on outstanding accounts or accounts requiring deductibles

or co-pays and processed confidential patient information made daily bank

deposits, and created rental applications, contacted residents to determine

vacate date, extension, or renewal terms. Also, duties included

interviewing, hiring, and training employees

Windsor Place - Lancaster Texas

Business Officer Manager

5-20-2002 5-22-2003

Maintained business office for Nursing Home, communicated with patients via

phone, email and in person to obtain payments on outstanding accounts or

accounts requiring deductibles or co-pays, coordinated admission processes

and prepared medical records and agreement packets. Handled and processed

confidential patient information, performed full-cycle medical billing for

Medicare/Medicaid. Maintained and organized master Resident Index and

information files in master database, posted charges, payments, and

adjustments. Carefully prepared, reviewed and submitted patient statements.

Collected private pay processed times sheet for employees and ordered and

distributed supplies.

Professional Association

Vice President of Mesquite Family Boys and Girls Club

References: Available upon request

To whom it may concern:

As my resume indicates, I have roughly eight (10) years of professional

experience in an administrative capacity. I have worked as an assistant

either to a department, single individual or multiple individuals in

separate departments. I am sure you are aware of the flexibility, focus and

diplomacy such positions require. I want to bring the knowledge and insight

gained through these various experiences to the

I have much to offer in the way of diversity of experience and profession

in that. I have had the opportunity to learn human resource policies,

procedures and the protocol necessary to enforce them ethically and without

liability. My skills set range from administrative assistant to business

office manager. I'm very detailed oriented, and work with speed and

accuracy.

In my past positions, I have gained experience in writing reports, designed

Power Point, presentations, compiled purchase orders, data entry and

coding, processed time sheets, month end reports, and much more. Combine

all of this experience with my natural talents (writing, aesthetics,

analytical problem solving, logistical planning, and research) and with my

work ethic you have a well-rounded candidate you will be proud to have on

your staff.

Finally, in all the previous positions I have held, I have approached them

as opportunities for career advancement and discovery. I will bring the

same entrepreneurial spirit and value added vision to your office.

It is my sincere hope that we will meet for an interview to discuss any

questions, may I hear from you soon?

Please call me at your earliest convenience. 972-***-**** or e-mail

(acaoo5@r.postjobfree.com) to schedule an interview.

Thank you for your time and consideration, and best regards.

Patricia Long

Contact this candidate