Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
Lawrenceville, GA
Posted:
November 04, 2013

Contact this candidate

Resume:

GINA NAVARRO

**** ******** ****

Auburn, GA *****

Phone number: 470-***-****

E-mail: acao92@r.postjobfree.com

Summary: Bachelor on Business Administration with a Master on Human Resources and high experience in retail,

procurement, inventory management, forecast, supplier development, employees development and sales.

Education

Master on Human Resources 2010 – 2012

Autonomous University of Chihuahua, Mexico

Graduated

Bachelor on Business Administration 1999 –

2005

Autonomous University of Chihuahua, Mexico

Software

Microsoft Office (Word, Excel, Internet Explorer, Outlook, PowerPoint)

MDS System for the inventory and sales management

Work Experience

Novedades Marlup S.A. de C.V. 2003 - 2013

Chihuahua, México

General Manager

• Manage recruitment and selection of all new Company employees and contract staff, reference checking,

induction training.

• Delivery of training to employees on a regular basis – e.g. induction training; quality training; training on

effective recruitment and performance management.

• Recruit, hire, train and development, performance, and schedule workplace

• Coordinating with all people managers in all employee related issues regarding employee investigations,

absence issues, counseling, grievance and discipline etc.

• Create and prepare paperwork for all new hires, track attendances, record personal and vacation time

and ensure that benefits department was notified of all leaves of absence on a weekly basis.

• Coordinate daily operations and morning staff meetings and resolve customer complaints.

• Product management, including ordering, receiving, price changes, handling damaged products, and

returns

• Assist in the presentation and preparation of projects and reports

• Responsible for analysis of monthly, weekly, and daily sales reports.

• Monitor employee files compliance utilizing computer system to generate reports.

• Audit each employee file to update incomplete and missing paperwork in a timely manner

• Manage register credit card, cash and return transactions always maintaining a balanced register

• Support management maintaining excellent customer service

• Supplier development (negotiate with new and current suppliers about prices, delivery dates and credit)

• Inventory Management.

Languages.

• Spanish



Contact this candidate