Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Havertown, PA, 19083
Posted:
November 04, 2013

Contact this candidate

Resume:

Dennis P. Dunn acao45@r.postjobfree.com

610-***-****

**** ********* **

Havertown, Pa 19083

Profile

Recent College graduate with diverse work experience. A self-starter with

proven ability to work independently and as part of a team.

Experience

Systems Technician-Telecommunications

County of Delaware (PA), Media, PA 2009 – Current

• Head Technician

• Implement and maintain all phone systems in County courthouse, Government Center, Toal

Building, Curran Building, Fronefield Building and Sweeney Building.

• Implement and maintain all phone systems in all 32 District Court Buildings.

• Design and maintain all phone systems at all remote locations including Juvenile Detention Center,

Administration Offices at George Hill Correctional Facility, C.O.S.A. in Eddystone, C.Y.S. in Upper

Darby and Chester, District Justice Administration Office in Media, Adult and Juvenile Probation in

Upper Darby and Sharon Hill and Chester, C.C.I.S. in Upper Darby, Office of Employment and

Training in Upper Darby and Chester, Parks and Recreation in Rose Tree and Clayton Park, and

Smedley Park.

• Installation and repair of IT and Data Equipment.

• Maintenance of County-wide Telecommunications Systems

• Verizon/Comcast Vendor Liaison

• Interaction with County Directors

• Customer Service Representative

• Office Manager

• Coordinate and design phone and data systems during renovations for all above locations which

includes installation of wire for both phone and data

• Provide connectivity for all county data systems in all locations

• Provide and maintain phone lines for all County fax, Credit card and postage machines

• Provide all phone services for Fair Acres Geriatric Facility Administration

• This location also includes Library Services, Medical Examiners’ Office

• Provide phone service for all residents of Fair Acres including hook-ups and constant transfers of

residents

• Maintain knowledge of all current and future phone systems with possibility of adapting to V.O.I.P.

• Maintain all records and troubleshoot

• Phone Systems currently in use by the county include:

o I.S.D.N (throughout County)

o B.C.M. 450 (C.C.I.S. Upper Darby)

o B.C.M 50 (Domestic Relations in Curran, C.O.S.A. in Eddystone

o Partner phone systems throughout the County

o All Basic POTS lines\

Carpenter Helper/Trainee

Larry Robinson & Sons, Newtown Square, PA 2007 – 2009

• Assistance of Lead Carpenter/Project Director with any requested duties

• Tear outs, prep work, cleaning, make deliveries and pick-ups.

Shop Assistant

Crescent Iron Works, Philadelphia, PA 2002 – 2007

Summer position while in School - clean up the shop, stock bolt shelves, load

and unload trucks.

Education

DELAWARE COUNTY COMMUNITY COLLEGE, Media, PA May 2012

Associate’s Degree in Applied Science - Major: Accounting

ALBRIGHT COLLEGE, Reading, Pa May

2014 Bachelor’s Degree – Major: Accounting

Attributes

• Personable

• Hard working

• Independent

• Up for challenges

• Microsoft Office expert

• Trained in Fiber Optic, Cat5e, Cat6 wiring



Contact this candidate