Muna K. Qureshi
**** * ******* ** #**** ( Oak Creek, WI 53154 ( 414-***-**** (
acanv5@r.postjobfree.com
Objective
Executive position allowing for parlay of demonstrated organization,
customer service, communication, project and financial management skills
proven by 12 years of successful, profitable work history.
Profile
Motivated, personable business professional with multiple college
degrees and a successful
12-year track record of profitable business management. Talent for
quickly mastering technology - recently completed design,
implementation, and training for new software deployment, post database
design. Diplomatic and tactful with professionals and non-professionals
at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of producing accurate, timely reports meeting
stringent agency, government, & insurance (MCO/HMO) guidelines.
Flexible and versatile - able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
Skills Summary
Project Management Database Design Insurance/ 3rd Party
Strategic Planning Customer Billing/AR
Pharmaceutical Service/Consulting Accounting/Bookkeeping
Distribution and Claims HR Management Office Management/Medical
Management Marketing & Sales Office Operations
Revenue Cycle Management Government Program Financial Management
Entitlement QI/QA
Multi-disciplined/Multi-fun
ctional
Professional Experience
Communication: Reports/Presentations/TECHNOLOGY
o Prepare complex reports for managed-care organizations and insurance
companies, ensuring full compliance with agency requirements and
tight deadlines.
o Author professional correspondence to customers and vendors.
o Design and deliver series of classes for local businesses and
associations, providing consultation, education/trainings, and
proposals for better business solutions
o Communicate medical/treatment and financial concepts to
patients/clients using layman's terms to facilitate understanding.
o Rapidly learn and master varied computer programs; recently completed
Microsoft Office Suite and Billing/Coding certificate courses.
Customer Service/Marketing/Problem Solving
o Oversee front-office operations and provide impeccable customer
service:
o Built a clientele supported by 60% referral business.
o Develop and implement strategic marketing plan for business:
o Redesigned mental health service delivery model, building revenue
to $92K in first year of role
o Create, maintain provider relations (internal/external) to enhance
services within division with minimal out- of -pocket/budget use.
o Streamlined representative payee services for outpatient mental
health clinic, outpatient counseling
o Established relationships with community partners to help expedite
benefit acquisition
o Increased revenue by creating new lines of unrestricted revnue
within division
o Increased client base by one-third resulting from MD and county
referrals.
Muna K. Qureshi
R sum, Page Two
Professional Experience, continued
DETAIL MASTERY & Organization
o Manage all aspects of day-to-day operations as division director and
multi-site manager of behaviorial health services:
o Facility rental/maintenance.
o Patient scheduling for busy office averaging 400 clinic
appointments daily.
o Finances: accounts payable/receivable, invoicing, insurance
billing, budgeting.
o Supervision of a total of 80 providers (Casemanagers, Counselors,
LPN/RN/APNPs/ MDs).
o Compliance with all healthcare regulatory bodies, insurance
carriers, county/gov't requirements.
Employment History
Wisconsin community serviceS INC. - Milwaukee, WI
Business Finance Director, 2007 to Present
APS HEALTHCARE- Madison, WI
Associate Consultant, 2007 to 2007
WALGREENS- Milwaukee, WI
Certified Pharmacy Technician, 2001 to Present
Education
herzing university - Milwaukee, WI
Bachelor of Science, Health Information Management, 2013
GPA: 3.89/4.0
cardinal stritch university- Milwaukee, WI
Masters Business Administration Degree, 2008
(22 month accelerated program)
GPA: 3.88/4.0
university of wisconsin at Milwaukee - Milwaukee, WI
Bachelor of Science, Healthcare Administration, 2005
GPA: 2.9/4.0
Computer Skills
Microsoft Office Suite Megastat
EPIC 3MCoder
Business Objects SQL+
Series of EHR systems (company Quickbooks
"home grown" software)
Available for Relocation
8540 S Liberty Ln #3107 ( Oak Creek, WI 53154 ( 414-***-**** (
acanv5@r.postjobfree.com