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Sales Customer Service

Location:
San Antonio, TX
Salary:
12.00 per hour
Posted:
November 03, 2013

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Resume:

Katherine M. Smith

Cell: 512-***-**** E-Mail: acan23@r.postjobfree.com

*** ***** ***** # ***, *** Antonio, TX 78216

Professional Experience:

** + years customer service Honest

Cheerful

25 + years sales Dependable

Positive

11 years retail management Detail -Oriented

Responsible

Professional Works

Independently Team player

Skills:

Microsoft Word/Excel/Office Works Bank Deposits/Key Holder

Safe Combination

Fax/Copier/Filing Record Payments

on Acct Type 30 WPM

Multi-line phones Ordering office

supplies Read Blueprints

Mary Kay Cosmetics - Senior Beauty Consultant - San Antonio, TX

April 2003 - Built territory to a manageable reorders business via personal

website - maintaining customers currently 2013 Teaching Skin Care and

Makeup application

The Uniform Place/Life Uniforms - Key Holder/Lead Sales - Austin, TX Aug

2010 - Aug. 2011

(Owners sold business to Life Uniforms - Relocated due to husband job in

San Antonio, TX)

Key Holder responsible for opening/closing store, bank deposits,

processed inventory to sales floor.

Top Sales person with highest personal sales $206,132.

Stride Rite Outlets- Key holder/Supervisory- Round Rock, TX May 2009 - July

2010

(changed job for better hours)

Responsible for opening/closing the store, bank deposits, safe

combination, processing inventory.

Measuring children's feet for proper shoe size and selection for

the proper stage shoe.

Educating parent's on the technology, engineering & benefits

behind Stride Rite products.

Top Sales person with highest personal sales $248,000.

Insco Distributing -Administrative Asst/Receptionist - San Antonio, TX Sept

2007 - July 2008

(Relocated due to husband's job )

Processed daily cash reports, bank deposits, processed & sorted

faxes, distributed mail.

Multi-line phones, greeted customers, recorded payments

on account.

Copied, & filed invoices, transfers, prepared the mail bag for

Corporate offices.

San Antonio Urban Ministries - Administrative Assistant - San Antonio, TX

Aug 2003 - Sept 2004

(Part-time job left position for fulltime opportunity with Mary Kay

Cosmetics)

Improved company communications & paper flow necessary

information.

Created spreadsheet for program staff accountability.

Suggested programs cuts, snack savings costs, in-house assembling

parent handbooks.

Selected to teach Customer Service classes for Urban Ministries

After School Care staff.

Katherine M. Smith

Castle Insurance Agency - Office Assistant -San Antonio, TX Nov 2002 - June

2003

(Temporary part-time job ended)

Diffused impatient clients phone calls, handled various clerical

duties, multi-line phones,

Processing incoming/outgoing faxes, date stamped & distributed

mail, typed/distributed docs,

Executed MS Office/Works forms/docs, ordered supplies, maintained

conference rm.

1999 - 2002 (Attended to various family members needs)

Atlas Floors - Retail and Commercial Flooring Sales - San Antonio, TX Nov

1997 - June 1999

(Left job to work full-time in husband's business)

Handled largest over the counter sales with Mexico in their 50

years of business.

Converted blueprints from meters to square feet, discovered 700

sq ft error from builder's estimate.

Negotiated with vendors for best price and free shipping to the

border.

Ability to accurately draw floor plans to scale with detail

instructions for installers.

Highest collections of the total company, least installation

problems of total company

1998 my personal sales were $390,000 and projected a 49%

increase working straight commission.

Expecting A Miracle Maternity Outlets - Owner/Manager - San Antonio, TX

Sept 1984 - Jan 1996

(Business closed due to husband's death)

Managed 3 Retail locations, supervised and trained 14 employees

Overcame challenge of constant turnover of maternity customers

every 9 months

PR with OB/GYN Doctors.

Stocked the medically prescribed support devices.

Stocked maternity/nursing bras, clothing, rental pumps &

supplies

Increased customer base from 9 to 18 months.

Education: Purdue University - West Lafayette, Indiana - Majored in

Interior Design



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