Michael L. Cardy
acamz3@r.postjobfree.com Home 903-***-**** Cell 903-***-****
A POSITION UTILIZING MY EXPERIENCE AS A COMPUTER/ELECTRONIC TECHNICIAN,
WITH EXPERIENCE IN APPLICATION SOFTWARE, MICROSOFT SOFTWARE INCLUDING
SERVER 2003, OFFICE, COMPUTER, PRINTER REPAIR, CAT5/6 CABLING, CUSTOMER
SERVICE, HELP DESK
. Sedona Corp 2/2012 7/2012 9/2012 10/2012
Contract TECHNICIAN.
Install laptops, desktop, inkjet and laser printers
. Alcatel Lucent 10/2008 10/2010 JOB MOVED TO MEXICO
Test Technician
. Testing and repairing large communication equipment
. Testing boards to component level
. Getronics 1/2008 10/2008 travel over 1000mi
o Technician
. POS, DVR, printers, at Target, Home Depot, CTIFI, State
Farm,
Allstate
. Sedona Corp. 3/2007 10/2007 Contract
o Technician
. Installed servers and printers in State Farm Offices
. Trane 1/2006 7/2006 temp thru Remedy
o Electronic technician
. Building fixtures and testing using and programming
instruments
. First Line Solutions 1/2005 1/2006 travel over 1500mi
o Service Technician for 21 Wal-Mart and Sam's Stores (1 year)
. Service all registers, scales, and back office equipment
. Worked with customer service reps and store managers to
resolve problems regarding POS and store applications of
what ever NCR was contracted to do.
. UNITED WAY OF TUCSON AND SOUTHERN ARIZONA
o IT Director 3 years Job 3/1998 5/2002 Job went to contractors
. Responsible for all IT actives
. NT4, Server 2003, Active Directory, Exchange 5.5,
installed an IP telephone system, Special non-profit
software to run on a SQL server, installed Vertis
backup, Corporate Norton Anti virus, Desktop XP, 2000,
Office 2003, Proxy Server, installed a Konica
copier/printer, installed and terminated Cat 5e cable,
installed a T1 line and a DSLserver, installed switches
and routers
. Repair, rebuild of PC's and maintenance and software
support of 90 desktops and 5 servers, Laser printers (7
HP and Konica color)
. System Administration
. ACCRAM 1 year 2/1997 12/1997 Closed Tucson office
o Service Technician
. In the field service of computers, laser and dot matrix
printers, communication systems, including software on
Novell servers, and NT4 servers and NT, 95 desktops
. In house monitor, keyboard and systems repair
. Pulled Cat 5 and coax cables
. Microsoft, Sears 1 year 1/1996 2/1997 Temp
o Lead technician
. On line computer, printer repair and customer support
team
. Handled all difficult calls
. Kept track of all calls, monitored technicians and
counsel technicians on how to do better at their job
. Customer Service for Windows 95
. Radio Repair Business for 15 years
. Positrak 4/1992 11/1995 Business closed down
o General manager
. Responsible for Sales, Customer Service, Purchasing,
Repair and Building of POS System for Automobile jobbers
. Reconfigured and maintained a Key telephone system for 5
companies
. Designed new POS systems
. System Administrator for Parent company
. Responsible for all cabling for computer and phone
systems
. Education
o A+ certification
o Associate Degree in Electronic Engineering DeVry Technical
Institute
o 2 Years at Michigan State University
o Courses internal IBM
o Courses at local community colleges and on the Internet