225-***-****•acalpw@r.postjobfree.com

Amanda Gage

**** **** ******, ***** *****, La, 225-***-****, Amandagage2252yahoo.com

Amanda Gage

Objective

To seek a job where my background and skills will be beneficial to company, while seeking potential career

growth

Experience

08/2013-Current

Check into Cash Baton Rouge, La

Customer Service Representative

Cash checks, payday advances, money orders and title loans

Courtesy call each customers to inform of payment due date

Bank runs each morning and closing

Collected customers payments who were delinquent

03/2013-05/2013

Louisiana Department Of Revenue Baton Rouge, La

Document Prep

Insured all taxpayer information were properly filled out

Sorted and prepped taxes to be scanned and processed

Opened all mail and ensure it made it to the proper department

07/2012-03/2013

Electronic Arts Baton rouge, La

QA Tester

Inspecting EA products for bugs and glitches

Ensured all products meet standard testing before being released to the public

Reported glitches and bugs to developers

10/2011-01/2012

West at Home Baton Rouge, La

Customer Service Representative

Obtaining, entering, and verifying customer information

Answering customer questions and resolving issues

Explaining sales features offering additional products and services

225-***-****•acalpw@r.postjobfree.com

Amanda Gage

12/2006-12/2007

West Corporation Baton Rouge, La

Customer Service Representative

Provided a positive customer experience by handling a constant inbound-call volume in an effort to sell

products and services and retain customer satisfaction within the client guidelines purchasing

Assessing customer needs or concerns to recommend appropriate solutions based on discovered needs,

while seeking sale opportunities

Help customers find products and tracking numbers

06/2005-11/2006

Convergys’s Baton Rouge, La

Customer Service Representative

Proposed different products and services based on customers account history to help minimize their

monthly bill

Help new customers with purchasing a device or starting up a new service

Assisted with technical support;

07/2004-05/2005

The Center, Inc. Baton Rouge, La

Clerical Aide

Greeted visitors and patients daily

Created employee handbooks, memos, letters and business cards

Filing, copying, and faxing

Education

2001-2005

Scotlandville Magnet High Baton Rouge, La

2009-2010 Baton Rouge Community College Baton Rouge,

La

2010-2011 Louisiana State University Baton Rouge, La

References

Waylon Broussard Abbeviille, La 337-***-****

Consuella Harris Baton Rouge, La 225-***-****

Danyea Adams New Orleans, La 504-***-****

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