**** ******** **** *****

Pittsburgh PA ***** Shane

McGuire 412-***-****

acal6t@r.postjobfree.com

Employment

Customer Service EWC Advisors October 2008-Present

Provided support by answering customer inquiries throughout the

business relationship to ensure customer satisfaction.

Appraisal Operations Service Link June-August 2012

Associate

Contracted real estate appraiser's to complete various residential

appraisal types throughout the United States. In this capacity I

negotiated fee and turn around time to fulfill the needs of my

employer as well as their clients.

I monitored the appraisal process by following up with the

appraiser's on a daily basis to maintain continuity and insure that

the orders were completed correctly and on time.

Customer Service EWC Advisors October 2008-

Present

Provided support by answering customer inquiries throughout the

business relationship to ensure customer satisfaction.

Work Leader - Direct PNC Bank September 2007-

Underwriting Support October 2008

Reviewed mortgage holders flood insurance policies to ensure they

had the correct coverage as required by bank guidelines.

Supervised up to four employees as well as monitoring their

workloads.

Brokers Assistant Janney Montgomery Scott, July 2006-August 2007

LLC

Assisted stock brokers in a customer service capacity.

Maintained client portfolios.

Document Film Team PNC Bank June 2005-July 2006

Part Time

Reconciled documents so they could be entered into the banks

computer database.

Nationwide Real U.S. Property & March 2002-April 2005

Estate Appraiser Appraisals Services

Recruiter Corporation

Recruited real estate appraisers throughout the United States.

Created and maintained appraiser profiles within the company

database.

Education

Pittsburgh, Bradford School Summer 2005-Fall

Pennsylvania 2006

Graduated with an Associates Degree in Specialized Business

Brentwood, Brentwood High School Fall 1996-Summer

Pennsylvania 2000

Graduated with an Academic Diploma

References are available upon request.

Contact this candidate