Daniel M. Fillinger

***** ****** ****

Bedford Heights, Ohio 44146

acak99@r.postjobfree.com

440-***-****

http://www.LinkedIn.com

CAREER SUMMARY:

** ***** ** *** ** industry in various roles from Helpdesk, Desktop

Support, and as church IT Coordinator which has resulted as being an asset

in a single or team task role saving cost, time, and receiving high

customer user approval throughout each organization.

EDUCATION/CERTIFICATIONS:

New Horizons Computer Learning Center - Garfield Heights, Ohio

November 2011 - May 2013

CompTIA A+ Essentials Certification

CompTIA A+ Practical Certification

CompTIA Network+ Certification

Remington College - Cleveland, Ohio

July 2001- 2003

. Associate of Applied Science in Computer Networking Technology

. Graduated with honors: GPA: 3.5

COMPUTER SKILLS & EXPERIENCE:

Operating Systems: Windows 95, 98, 2000, NT Server, 2000 Professional, 2000-

Advanced Server, 2000 SQL Server, XP, Vista, & 7

Software: MS Excel, MS PowerPoint, MS Access, MS Word, Visual Basic, Print

Shop Deluxe, Corel Draw, Adobe Photoshop, and Acrobat

Hardware: All the components of the Computer including Motherboards, Hard

Drives, DVD/CD ROMs, Hubs, Switches, Routers, Scanners, and Printers

Networking: Network Administration, Typologies, Protocols, IP Subnet

Addressing, Networking Specifications, Cabling, OSI/TCP Model, and Wireless

Networking

Databases: Lotus Notes 6.0 & 6.5, EFax, MDSI, JDE, AS400, Citrix Network

Neighborhood, & Management Console, MMC, S1 Domain User and Profile

Accounts, FX Mobile Server Center, Mnotes Center, Elogistics

School Projects: Disassemble/Reassemble computers, identified components of

Motherboard, Troubleshooting and repaired boot up problems, SQL Server,

2000 Advanced Server, 2000 Professional, XP Home and Professional installs,

IIS Administration Techniques, installed Hardware, Software, Motherboards,

Floppy Disks, Hard Drives, CD/DVD, RAM, PCI cards,

and Processor Chips

EMPLOYMENT HISTORY:

Computer Consultant

2003 - Present

. Troubleshooting and repairing desktop/laptop computers for users

. Administration of User / System Configurations per user request

. Working with Setup Screen on user's PC

. Partitioning Hard Drives & installing different Operating Systems

. Configuring and troubleshooting Cable & Wireless Network connections

. Network Security for Wired & Wireless connections using Smart Cards,

. Certificates, SSID Setup, WEP/ WPA /WPA2 Encryption Key Configuration

. 128/256 Bit Levels, Anti Virus, Spyware, & Malware protection-

configuring

. Automatic/Manual Windows Updates, Service Packs & Scans to resolve end

user problems

. Installing Windows software Updates & Service Pack Updates

. Firewall configurations Hardware/Software troubleshooting & end user

upgrades

. Setup/troubleshooting of wired & wireless networks, routers& printers

Bedford UPC Bedford, OH

2007 - Present

IT & Sound System Church Coordinator

. Sound System & Computers - Installs/Upgrades/Troubleshooting/Repair

. Program install for Analog to Digital Conversion & Storage

. Voice/Music to CD / MP3 Format

Source One Healthcare Technologies Mentor, OH

2006 - 2007

Helpdesk / IT Support Nationwide Tier1, 2, &3 Support Analyst for Corporate

Headquarters

. Support for Lotus Notes/Mnotes (PDA), Efax,Remote Access Server,Mobile

Data Solutions,Citrix Metaframe XP (Remote Connections),Desktop

Authority,Management Console,Cisco VPN,Winterm,Citrix Network

Neighborhood,JDE/AS400, Domain User Accounts,FX Service

Center,Elogistics,Anti Virus,Spyware,Malware,Pagers,Network Monitoring

of Branch Locations,and Network and Wireless Connection

Troubleshooting

RJ Martin Electrical Contractors Bedford Heights, OH

2005 - 2006

Network Cable, Video, Sound Systems & Security Installer

. Installing and troubleshooting connectivity of Data, Video, and

Security lines CAT 5,5E, & 6

. Telephone toner to find Dial tone for tracing powered line

. Installations of Motion Sensors, Door Locks, CCTV, Video, Sound &

Security Systems

. Routing cables to IT Server Rack room for Data, Voice, Video, Sound &

Security Equipment

. Terminating jacks/connectors for competition of Cat 6, 5, 5E, Coaxial,

Sound, & Security Equipment[pic]

Contact this candidate