Jonathan Li

**** ********** **** *** *****: 805-***-****

Fremont, CA 94538 Email:

acajn9@r.postjobfree.com

Objective: To obtain a full time position of Technology Support

Specialist, starting in November 2013

Education: Rochester Institution of Technology

Bachelor of Science in Information Technology

Graduated 2008

Skills: Java Programming, C++ Programming, Cyber, LAN/WAN

Administration, Network Installation, Network Operation,

Application Wireless Networking, Routing and Switching,

JavaScript, HTML5, CSS, MySQL, UNIX, JavaScript, JQuery,

JSon, PHP

Experience:

SnapVRS West Regional Director, Pearl River, NY December, 2009 -

November,2010

. Directly managed, supporting and assigning field service

representative and customer with a pre-defined area

. Assisted FSR, customers and clients with the installation process of

the videophone and other authorized company products

. Supported and configured networks and routers to support the

videophone and other authorized company products

. Educated customers and clients on use and features of the videophone,

the company's service and other company products and services

. Maintained field service report

. Performed community outreach activities to build relationship within

the Deaf/Hard of Hearing community

. Supported field service team by traveling to tradeshows, events, and

convention. Staff the exhibit booth, network with attendees and

promote the company's products and services.

Apple Store Specialist, Rancho Cucamonga, CA November, 2009-November,

2010

. Translated "techno-speak" into layman's teams

. Developed complete solutions based on customers' specific needs

. Inspired a whole new generation of Apple enthusiasts with our training

and support services

. Provided an amazing, personalized shopping experience to each and

every customer

IBM AIX Accessibility Team Lead Austin, TX May, 2006 - December 2006 (CO-

OP)

. Development team for AIX Infrastructure featuring the Gnome Accessible

desktop using Gnome/X Package

. Compiling in UNIX Bash Shell, testing Gnopernicus, SVRE, EMACSpeak,

and AccessX Applications

. Assisted in porting, testing, and installing Gnome 2.14 on AIX,

including desktop features and assistive technology solutions

. Implemented and documented screen reading, magnification, mobility and

hearing impaired accessibility packages for AIX systems

. Responsible for reducing errors in the Gnome Accessible desktop

environment on AIX

. Wrote software bundle for the installation of multi-AT tools for AIX

operating system.

RIT Website Developer Rochester, NY December, 2005-March, 2005

(CO-OP)

. Developed software using ASP.NET, VB.NET and SQL for a three-tiered

web application used to store, retrieve and present technical

. Maintained data for military hardware such as ships and airplanes. My

responsibility was to implement a Global website with SQL Server in

the LEEDS website development.

Citigroup SQL Developer New York City, NY May, 2005- September 2005(CO-

OP)

. Utilized SQL coding to implement a Global E-reports system. Based in

Microsoft SQL Server 2000, converted legacy PERL scripts to SQL.

. Engaged the full life cycle of the project development, testing,

debugging and implementation. This system enabled users worldwide to

FTP reports to the global data warehouse and view them using a

proprietary front-end web product. The load of the e-reports is what I

was responsible for.

National Science Foundation Website Developer

Arlington, VA

May, 2004-September, 2004(CO-OP)

. Worked with the NSF FastLane Programming Team conducting usability

Studies on the FastLane Proposal processing website to ensure

compliance with Section 508 of the Americas with Disabilities Act.

. Maintained and supported PCs in conference rooms, installed standard

and shared software packages in PCs, and networked PCs and printers to

the NSF LAN, provided technical support to NSF staffs in support of

panel reviews, distinguished lectures, trainings and workshops.

Contact this candidate