J ASPAL SINGH

** ******* ****** * Ca rteret, NJ *7008* 510-***-*****acaiy1@r.postjobfree.com

SU M MARY

H ighly talented and accomplished IT professional with extensive background in Network Systems and

Security. Proven ability to plan, deploy, administrate, and maintain IT infrastructures. Outstanding

p roject management abilities. Extensive expertise t raining and supporting network teams and end user

g roups. Adept at troubleshooting and resolving hardware, software and end user issues. Proven record of

i mproving network systems. CCNA certified and able to bridge the gap between technical and non-

technical persons. Excellent reporting, client services and communication skills.

T EC H N ICAL SK I L LS

• Operating Systems: W indows XP/Vista/Window 7, Server& Advanced Server, Linux

• Networking: V LAN, Troubleshooting, Spanning Tree Protocol (STP), Technical

Support, HTML, AD DS,

Networking, TCP/IP Basics, Implement Group Policies, Install the

D HCP Server, Backups

Service, Create and manage DHCP scopes, Configure DHCP and DNS

i ntegration

• Application/Tools: MS Office, PowerPoint, Access, Outlook, MS Project, MS Exchange,

Java, JavaScript

• Hardware: PC/server assembly and repair, routers, switches, RAM, Hard drives

E D UCAT ION/CERT I F ICAT IO NS

• Bachelors of Science, (Februa ry 2013)

D ev ry University, F remont, CA Major: N etwork and Communication M anagement

GPA: 3.71/4.0

• V M wa re Ce rtified P rofessional (VCP 510), 2013

• Cisco Certified Network Administrator (CCNA), 2012

• Associate of A pplied Science, (October 2010)

H eald College, Hayward, CA Major: N etwork Securi ty

GPA: 3.87/4.0

• Office Assistant Course a t Gandhi Institute of Computer Education & Information Technology

• Diploma in D esigning & Computer Education I nformation

T echnology f rom ApTech Computer Education

• Honors Diploma in Software Engineering f rom A tec Computers ( 2004 to 2006), I ndia

P ROFESSIONAL EXPER I E NCE

CGNET I nt., Menlo Park, CA April 2013-September 2013

Jr. I T Engineer

J ASPAL SINGH

41 Beverly Street * Ca rteret, NJ 07008* 510-***-*****acaiy1@r.postjobfree.com

• Assists in the planning, design, documentation, and implementation of various systems to include

desktop PC’s, servers, network equipment, and software applications.

• M aintains, and monitors procedures for all server backups.

• Monitors, plans, and coordinates the distribution of client/server software and service packs.

• M akes recommendations for new equipment and services to purchase and works with various

vendors for procurement.

• Perform on-site and remote technical support.

• M aintain excellent communication with the IT Manager on all tasks and projects.

• C reates and maintains good technical documentation.

• Provides emergency on-call support on a rotating schedule.

• P rovide network and desktop support to all company employees.

• Designs, installs, upgrades, configures, and repairs local and wide area network hardware and

i nfrastructure.

• Evaluates, tests, and recommends appropriate technology for future projects.

• I nstalls and tests computers and related network hardware in a LAN/WAN environment.

• Reads technical journals and/or manuals, attends vendor seminars and appropriate professional

W indows 20012/windows 8/7/Vista, Exchange Server, etc.

• M aintains network maps of all sites.

• Oversee network and server configuration maintenance and management

• E nsuring data is backed up on a regular basis using eVault, vRanger software

C GNET I nt., Menlo Park, CA A ugust 2011- April 2013

NOC Network Admin/Customer Support Specialist

• Providing high level end-user support at the client site, including email, printer, faxes

• Configuring new laptops/desktops/tablets

• Providing after hours end-user support when needed

• Basic network configuration and t roubleshooting

• Interacting with service providers regarding problems and outages

• Coordinating with CGNET Engineers to escalate support issues from clients

• Completing projects to improve customer support, in-house monitoring and client database

systems

• Keeping up with documentation and hardware inventory

• Travelling between CGNET and Client sites, less than one hour away

Contact this candidate