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Customer Service Quality Assurance

Location:
Pittsburgh, PA
Posted:
October 28, 2013

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Resume:

Kimberling Woodbury

*** ******** ******

Pittsburgh, Pa. 15210

412-***-****

412-***-****

acai7k@r.postjobfree.com

GENERAL FUNCTION: Operates Computer Numeric Controlled (CNC) Machining Centers to produce sample parts, casting patterns, first parts, et cetera.

TYPICAL DUTIES: The following statements describe general duties and should not be construed as an exhaustive list of all capabilities. Plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&T). Programs mills and lathes by entering instructions, including zero and reference points; setting tool registers, offsets, compensation, and conditional switches; calculating requirements, including basic math, geometry, and trigonometry; proving part programs. Sets-up mills and lathes by installing and adjusting three- and four-jaw chucks, tools, attachments, collets, bushings, cams, gears, stops, and stock pushers; indicating vises; tramming heads. Loads feed mechanism by lifting stock into position. Verifies settings by measuring positions, first-run part, and sample work pieces; adhering to international standards. Maintains specifications by observing drilling, grooving, and cutting, including turning, facing, knurling and thread chasing operations; taking measurements; detecting malfunctions; troubleshooting processes; adjusting and reprogramming controls; sharpening and replacing worn tools; adhering to quality assurance procedures and processes. Maintains equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs. Hands-on MAZAK Experience.

Work Experience

CNC PROGRAMMER

• Interpret customer drawings, Work with Engineering to prepare CAD drawings for customer approval. Perform CNC programming and acquire appropriate tooling for ongoing customer orders, set-up and perform CNC machining of caste materials on CNC machining centers and lathes in a multi-shift job shop and family of parts environment.

01-2012 – 12-2012 Ameri-Soure Pittsburgh, Pa CNC MACHINST

• Interpret customer drawings, prepare CAD-cam drawings for customer approval, perform CNC programming and acquire appropriate tooling for ongoing customer orders, set-up and perform CNC machining of graphite on CNC vertical machining centers and lathes in a multi-shift job shop and family of parts environment.

06-2008 – 12-2011 Fluid Sealing International Coraopolis Pa CNC MACHINST

• Interpret drawings, perform CNC programming, set-up and perform CNC machining of a variety of materials of CNC vertical mills and lathes in a multi-shift job shop and family of parts environment. Trained new hires.

08-1993 – 10-2007 Superbolt Inc. Carnegie Pa. CNC COORDINATOR

• Interpret drawings, perform CNC programming, set-up and perform CNC an machining of a variety of materials including ferrous and nonferrous metals, material on a variety of CNC and conventional machine tools including lathes, vertical mills and horizontal boring mills and multi-axis machines in a multi-shift Family of parts shop environment. The ability to layout, machine, and report findings using probing equipment in effort to support production environment demands. Includes inspection of large complex Components using CAD and/or Blueprints.. Comprehensive knowledge of surface plate techniques, alignments and the ability to work from engineering documentation to guarantee repeatability. The understanding of ISO Quality Control system requirements and general best shop practices in support of the machining parts correctly including GDT. Preventive maintenance of manufacturing equipment according to pre-planned schedules. Diagnosis and repair of equipment problems, which may involve re-setting CNC parameters, removing and replacing complex electrical or mechanical components. Testing of electrical and control components. Disassembly and repair of hydraulic and pneumatic systems. Performing equipment installation, retrofit, and upgrade projects with the assistance and direction of the senior electro-mechanical technician. Using diagnostic tools, including Renishaw lasers, Ballbar, latter diagrams and product schematics to assess and resolve equipment and system failures.

03-1985 – 03-1992 Xerox Corp. Greentree Pa. Customer Service Rep.

On-site post-sale installation, maintenance and repair of company products and systems. Including hardware, software, and networking products ensuring a high level of customer satisfaction by advising customers on preventative maintenance procedures. Using diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures.

Educational

CONNELLEY SKILL TRADE INSTITUTE Pittsburgh, Pennsylvania Certificate in Robotics

COMMUNITY COLLEGE OF ALLEGHENY COUNTY Pittsburgh, Pennsylvania Certificate in Electronics & business Machine Repair

AIRCO TECHHNICAL INSTITUTE Pittsburgh, Pennsylvania Certificate in Welding

SOUTH HILLS HIGH SCHOOL Pittsburgh, Pennsylvania High School Diploma

MAZAK CORPORATION Florence, Kentucky Certificate in T-Plus Maintenance I and II

LEWELLYN Linton, Indiana Certificate in PLC FUNDAMENTAS & troubleshooting 1 & 2

HAAS CORPORATION Pittsburgh, Pennsylvania Certificate in CNC Manual G-code Programming

UNIVERSITY OF PITTSBURGH SCHOOL OF ENGINEERING PITTSBURGH, PA Certificate IN ESPRIT CAD/CAM



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