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Manager Oracle

Location:
Dallas, TX
Posted:
October 26, 2013

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Resume:

J’OLIVER DAHLFRANCIS

J’Oliver Dahlfrancis 954-***-****

acahvb@r.postjobfree.com

****, ********** ***., #***,

214-***-****

Dallas, TX. 75206

Work Experience:

Lexis Nexis ReedElsevier, Inc., 10/2011 – PRESENT

Delta Dental Insurance, Inc., 01/2009 – 09/2011

SAIC, Inc., 10/2004 – 12/2008

Cherry Engineering Support Services Inc., 12/2001 – 09/2004

Sprint Corporation, Solutions Consultant Manager, 09/99 – 11/2001

Oracle Corporation, Sr. Principal Consultant, 10/97 08/99

MIACO Corporation, Senior Oracle Developer/Consultant, 5/96 10/97

Aldmyr Systems Inc, Senior Systems Analyst, 4/93 4/96

Aerotek Inc.,Senior Consultant, 11/91 3/93

EER Systems Inc., Systems Engineer/Analyst, 7/90 10/91

KENCO Inc., Senior Systems Analyst.10/88 6/90

Stephens Engineering Corp., Senior Systems Analyst, 1/87 9/88

M/A Comm Sigma Data Inc., Network Engineer, 5/85 12/86

Bendix Field Engineering Corp., Electronics Engineer, 9/83 4/85

Clearance Level:

NASA Goddard Space Flight Center Secret Clearance DISCO 1984

Pentagon National Army Reserve Top Secret Clearance DISCO 1988

Federal Bureau of Investigation (FBI) Interim Top Secret (DOJ) 2005

Office of Naval Research (ONR) Secret Level 2007

Education:

B. S. Electronics Engineering; University of Maryland 1983

Skills Highlights:

J’OLIVER DAHLFRANCIS

Oracle Products:

Oracle Fusion Middleware 10g/11g, Oracle Servers (Versions 9iAS, 10g, 11g), PL/SQL;

Oracle 9i Designer Suite (9iDS); SOA Suite 10g/11g; Designer/2000 v6i, Oracle

Financials 11.5.x (General Ledger, Fixed Assets, AP, AR); OBIEE Plus Discoverer

OLAP; Oracle Warehouse Builder (OWB); E Business Suite Stack; Oracle Identity

Management (OIM/IdM); Oracle Access Manager (OAM) 10g/11g; Oracle Internet

Directory (OID)

Operating Systems: DG/UX; HP/UX 11.X; Solaris 7.x, 8.x; (Red Hat; SuSe 7.x) Linux;

DEC Alpha Tru64 version 4G: Windows Server 2000/2003; MS SQL Server

2000/2005.

Management/Leadership Skills: Managed Database Services at least SIX (6)

“Rollouts” in an ASP environment integrating Oracle Financials 10.7.x; 11i modules.

Life Cycle Expertise: Requirement Analysis, CDM Technologies, Acceptance Testing, Design

Reviews (Peer, System), System Development Life Cycle (SDLC),(Hardware & Software),

System Implementation (Hardware & Software); INFORMATICA.

Specialty Skills: Application Development, Database Design/Analysis, System IV&V

Implementation, PeopleSoft, Java J2EE, Project Management.

Current Certification: Oracle DBA / Oracle Developer 9iDS

Project Experience:

10/2011 to PRESENT

Lexis Nexis ReedElsevier, Inc.

Oracle FusionMiddleware Lead Architect

I configured the Oracle Fusion Middleware suite 11g, both R1 and R2, specifically the Oracle

Identity Access Manager (OIAM) for integration with the Oracle R12 E Business Suite after

upgrade from E Business 11i (11.5.10). I installed and configured Oracle Access Manager

(OAM) suite with particular attention to Oracle Enterprise Gateway (OEG) to provide first line

defense for some of the corporate SOA environments for security, governance, acceleration

and integration. I also modified OID parameters to help with recorded OLTP response times

and the Batch execution times along with detailed supporting information for auditing by

Oracle. I also optimized the R12 for continuity and trending of the OLTP transactions that have

been updated from ‘Form based’ to ‘Web based’ and the batch processes that had been

J’OLIVER DAHLFRANCIS

changed from ‘single threaded only’ to multi threaded capable now. Installed and implemented

the latest modules of R2 such as Oracle Privileged Account Manager (OPAM) and mobility

modules.

The OSB was also used to provide management and service monitoring capabilities that is

consumed by the automated user account creation and removal processes for “On Boarding”

and “Off Boarding” in provisioning and de provisioning of various activities. I established such

activities such as workflow, approval processes, privilege/role and responsibilities granting and

modification processes of competencies at different levels as necessary. The installation and

the configuration of the Governance to interoperate with the default policy store embedded in

Oracle WebLogic Server and the application roles as defined in the Fusion Middleware

Control. This in turn enabled the Oracle BI server to reuse the artifacts under development as

the application roles provisioned for each user to apply the correct security privileges to the

user requests, user object permissions, data access filters and the various query limits defined

against these application roles. I used such tools as ‘ps’, ‘svmon’, ‘pmap’ and ‘pmem’ to

manage Oracle Virtual Memory (OVM) in to avoid excessive paging. swapping to

provide a more accurate assessment of the large swap space allocations needed to

optimize the Oracle Virtual Directory (OVD) in an federated OIF environment.

I serve in the role of technical SME for the Service Oriented Architecture (SOA) Infra Structure

Self Assessment during various stages of the SOA adoption. I researched different

functionalities for various Enterprise Service Bus (ESB) such as Progress Sonic ESB from

CSIRO and the open source integration platform Fuse ESB based on the Apache Service Mix.

In order to ensure adherence to various naming convention requirements and archived the

desired goals of setting up the Service Oriented Infrastructure (SOI). The research provided

me with more than a nodding acquaintance to ESBs. I was responsible for describing the

technologies, processes, and best practices available. I installed and configured the SOA

Suite, then implemented the seven service steps of SOA to include designing, developing,

testing for the recommended architecture. I also installed and configure the Oracle

Governance Suite to activate the Enterprise Registry to be utilized by the SOA Suite for the

registration of all available services that is being managed by the Oracle Web Services

Manager (OWSM).

The current taxonomy of twelve top level OIM components of which I have

implemented eleven of these components, provides me with enough knowledge base

to properly provide efficient solution at every level in most organizations. These twelve

components which are: Single Sign On and Web Access Control; Content Access

Control; Identity Administration; Identity and Access Governance; Security

Toolkits; Fine Grained Entitlements; Federated Identity; Fraud Detection; Strong

Authentication; Web Services Security; Directory Services and Oracle – Sun Waveset

OpenSSO. The only one missing in my repertoire is the Oracle – Sun Waveset

J’OLIVER DAHLFRANCIS

OpenSSO. I also continue to evolve with identity management solutions based on my

research and integration of at least four different vendors, such as Novell IdM, CA

Identity Manager, IBM Tivoli Identity Manager (TIM) and Microsoft Forefront Identity

Manager (FIM).

I implemented the ‘Register’; ‘Secure’; ‘Manage’; ‘Mediate and Virtualized’ Services to ‘Govern

the SOA’ in order to address the cross enterprise concerns associated with a centralized SOA

infrastructure (SOI) platforms. The Oracle Fusion Middleware was implemented to leverage

various publications to Enterprise Service Bus (ESB) such as certain Business Rules (BR) for

consumption by different departments and Business Activity Monitoring component to enable

middle level management do performance monitoring metrics plans.

01/2009 to 09/2011

Delta Dental Insurance, Inc.

Oracle Infrastructure Lead Architect

I was responsible for the health and operations the Agile A3 development environment

of the DeltaDental Insurance company in San Francisco, California. In providing

support for the Agile A3 architecture, I was tasked with establishing the external

environment that incorporated server farms of “Enterprise Directory LDAP Servers”;

“Proxy Servers” for Oracle Access Manager (OAM 11.1.1), Oracle Identity Federation

(OIF 11.1.0) and Federation SHARE Id as well as other application proxies as needed. I

also configured wallets and data stores for OIF as it was integrated with OAM. I

configured Mapped and Transient Federations for centrally administered Identity and

Service Providers so as to relate the “one sided” and the “two sided symmetry”. I

worked closely with the systems administrators to set up the necessary topology for a

serial development style of multiuser development environment such as multiple

servers for each of the following, DEV, DIT, EIT and PIT before the final production

(PROD). The production (PROD) server provided the external portal for providers

(PRs), enrollees (ENs) and benefit administrators (BAs). Since I have installed,

configure and implemented Oracle Identity Management (OIM) solutions with its

various components since Oracle 9iAS and Applications Server 10g through both

Fusion Middleware 10g and 11g in several environments and also on different

platforms for over seven years, I find that I am uniquely qualified to provide proof of

concept (POC) of identity management solutions where and whenever necessary. I

had occasions to use such build tools such as maven and ant.

I provided FrontPlane and CrossPlane administration for the Agile A3 development

team and assisted with assessment, development, and support of the general

infrastructure for the Agile A3 architecture while maintaining version control with

J’OLIVER DAHLFRANCIS

Apache Subversion (SVN). I performed password synchronization and user data

synchronization processes of Microsoft’s Active Directory (AD) with Oracle Identity

Manager (OIM) using the Oracle Virtual Directory (OVD) adapters for modification. I

performed the synchronization of Oracle Internet Directory (OID) multi master

replication with SunOne LDAP in order to implement automated workflow processing

to cover HR hierarchical functions, roles and responsibilities. I installed, configured

Oracle Access Manager (OAM) for a multi user development (MUD) multi node cluster

environment and performed the integration with Oracle Adaptive Access Manager

(OAAM) in several technical MUD environments for both consumer facing and

employee/partner facing solutions. This enabled the company to conform to the HIPAA

regulations immediately for the tracking and auditing of user actions. I set up the

security rules by combining configurable rule conditions for both the access and

transaction based rules to create a library of conditions to include those OAAM out of

the box (OTB) conditions.

There recently was a need to migrate some legacy data content from Sharepoint to

Oracle Enterprise Content Management Solutions (ECMS) suite, which includes

Universal Content Management (UCM), Web Content Management (WCM), Universal

Records Management (URM) as well as Information Rights Management (IRM). The

need required the upgrade of Fusion Middleware 10g to 11g with the new six

application pillars that form the enterprise suite. In my leadership role, I got a

consensus to manage all the documents centrally with the use of ECM and Oracle

Application Integration Architecture (AIA) which provides pre built integrations

templates of DIs and PIPs. ECMS was primarily used for the external environment and

was connected to the legacy applications data and the multiple Enterprise Service Bus

(ESB) instances across the Delta Dental enterprise network via Oracle Service Bus

(OSB) to enhance security authentication integration with Site Minder.

This need to migrate provided me the opportunity to work with the business and IT

teams to understand requirements and lead the business functional users in data

modeling workflow sessions. I performed both logical and physical designs to obtain

the buy in to manage documents centrally with the ECM and with the use of Oracle

Application Integration Architecture (AIA) which provides pre built integrations

templates of Direct Integrations (DIs) and Process Integration Packs (PIPs). A “Master

Data” environment was established by performing an inventory of the enterprise

business assets to answer important questions of who owns which critical data i.e.

customers, suppliers and/or employees? I then provided leadership and technical

J’OLIVER DAHLFRANCIS

advice to determine where the data is primarily used and how clean is the data. I was

able to utilize the Release Integration Pack for the Agile PLM for the FrontPlane

integration of the Oracle Customer Master Data Management (MDM) basic pack and

provide for enterprise reporting and publishing with Oracle Business Intelligence (BI)

Publisher in the external environment. The design of the CrossPlane required the

Oracle Product Master Data Management Integration basic pack, which in turn was

linked to the centralize the Applications Lifecycle Management in the BackPlane using

release integration pack for Agile Product Lifecycle Management.

I also designed the technical architecture, installation and configuration of all

components of LSH, as well as implemented the LSH warehouse mode including

physical, semantic, and presentation layers of LSH API’s – Object API’s, Common

tasks API’s and Utility API’s.

I designed, provided and delivered the LSH technology solutions within a complex

enterprise environment that helped the business users gain competitive advantage

and evolve into high performance organization.

I implemented Oracle Life Sciences Hub (LSH) and associated components by

installing, configuring, and settting up J2EE application servers for Oracle Application

Development Framework (ADF) located in the Application Tier for rendering Oracle

Life Sciences Data Hub (LSH) Application Server to handle the communication

between the user interface on the LSH Client Tier and the database on the LSH

Database Tier using the Java Runtime Environment. We also used Oracle LSH

Distributed Processing (DP) Server to handle the communication between Oracle LSH

and the external processing systems required to support the IDEs such as SAS PC,

SQL*Plus, SQL Developer, OBIEE Administration Tool, Oracle Reports, Oracle

Business Intelligence Publisher, Informatica Power Center client. I then performed the

necessary requirement analysis to generate the blueprint for the external environment

to enable the Delta Dental customers using OBIEE Answers and Discover Plus while

protecting vital customer information at the same time. The Application Tier processing

engines were used for all external applications such as SAS and the Informatica Power

Center, with the built in Oracle LSH Adapters. The Oracle LSH plug in that resides in

the Client tier was used to launch and implement all the (IDEs) for developing,

generating programs, exporting, migration and displaying visualizations of Oracle LSH

data. I was able to guide others in the development of Information warehouse within

J’OLIVER DAHLFRANCIS

LSH environment as well as integration of LSH with ecosystem applications – Siebel

CTMS, Oracle Clinical, SAS, Oracle Fusion Middleware ADF.

10/2004 to 12/2008

SAIC, Inc.

Business Intelligence Lead

I provided contract support at the Federal Bureau of Investigation (FBI) in the J. Edgar Hoover

(JEH) Building in Washington D.C. I worked in a world of tiered hacking research specialists

tasked with taking the lead on discovering and disclosing new vulnerabilities.

I worked on the Investigative Data Warehouse (IDW) as one of the leading Senior Applications

DBAs using Computer Associates’ AllFusion ErWin to perform the logical and the physical data

modeling. I provided clarifications on various business rule governance, dependencies and

extensions on IDW metadata decay and life expectancy. I worked on the data warehouse

modeling and various dimension conformance needs. My hands on involvement in the Oracle

E Business Suite Financial Architecture and Oracle Fusion Middleware also required

development of Oracle Customer Hub and Product Hub. I used the Oracle Business

Intelligence Enterprise Edition (OBIEE) provided tool, the Data Warehouse Administration

Console (DAC) to perform the deployment, administration, managing and monitoring of several

ETL processes and data warehouse objects during the data in gestation into the IDW. The

need for high performance made the DAC a valuable tool during parallel loading to achieve ‘full

load’ or ‘incremental load’. The variety of data acquisitions from over a dozen sources made

the DAC useful for creating custom ETL execution plans to accommodate various metadata

driven task dependencies and relationships as well as runtime metadata validation checks for

integrity. The DAC task of loading data from one or more source tables into target tables via

staging tables was constantly utilized.

The task was mapped to the Informatica workflow, while the DAC provided the synchronization

capabilities of the metadata between the DAC repository and the Informatica repository since

the data access for the source tables and target tables of the Informatica workflow can be

loaded into the DAC repository for use in the incremental loading, as well as bulk loading of the

data warehouse. I also wrote a migration and test plan for upgrading the IDW to Oracle 10g

and defined how a fact table and a dimension table are joined in OBIEE. I used Oracle

Warehouse Builder (OWB) to take advantage of the enhanced capabilities of MOLAP data

relations for the development of Oracle cubes and dimensions based on the Star schema

versus the ordinary ROLAP.

I used both “top down” and “bottom up” methodologies to provide architectural design

and development of interactive dashboard capabilities based on multidimensional

objects such as dimensions and slowly changing dimensions, hierarchies, measures

and complex calculations that reside in Analytic Workspaces. The Analytic

Workspaces are in turn administered by the Analytic Workspace Manager (AWM). I

configured the Oracle system global area (SGA) as well as memory structures

J’OLIVER DAHLFRANCIS

affecting the size of the Oracle user's private global area (PGA) in order to conform to

the best practices of not letting the SGA get larger than two thirds the size of the

server’s physical RAM, thereby making sure the virtual memory is able to

accommodate both the SGA and all the requirements of all the active processes on the

client’s server.

As part of implementing overall Oracle Fusion Middleware 10g, I integrated several

components of E Business suite with the SOA environment to enable the FBI field

agents with mobile browser based OAAM access via the Enterprise Service Bus (ESB)

to provide different management levels performance for full ad hoc queries, quick drill

downs, proactive intelligence and alerts, roll ups, enterprise and financial reporting,

real time predictive business intelligence and disconnected analytics, of the applicable

data sets pertaining to their compartmentalized responsibilities and agents’ information

department wide. I then integrated the OAAM device fingerprinting capabilities via ADF

to take advantage of the unique single use fingerprint mapping of OAAM to the device

ID for each user session.

I configured the Oracle Business Intelligence Server (OBIS) as the foundation of

OBIEE Plus 8.x to generate queries optimized for each data sources. I then developed

portals with easy to use dashboards and reports rendering to present the results to

users within familiar Web browsers. OBIEE Plus 8.x was used to provide complete and

relevant insight to everyone in the organizational infrastructure via Oracle BI Data

Warehouse Administration Console (OBI DAC), which in turn resulted in better

business decisions, informed actions, with resulting efficient business processes

throughout the whole organization and thereby lower total cost of ownership (TOC).

I used the Oracle BI Publisher to create and develop highly formatted templates,

reports, and documents such as government forms and agents’ reports in a most

efficient, most scalable reporting solution available for complex and distributed SOA

environments. It provides a central SOA architecture using ESB for generating and

delivering information to employees, managers and other department heads, securely

and in the right formats that the users were already familiar with; such tools as

Microsoft Word or Adobe Acrobat for report layouts. Along with reporting capabilities, I

wrote XML scripts to integrate Oracle Disconnected Analytics using Siebel Analytics

7.x for full capabilities and intuitive interfaces analytical functionality for the mobile

agents, enabling interactive dashboards and ad hoc analysis to be done on a laptop

J’OLIVER DAHLFRANCIS

computer while disconnected from the corporate network in offline mode. Then these

disconnected and/or remote agent users can work with their personalized data and

maintain all role based security with intelligent synchronization of relevant data,

analytic metadata, dashboards, and all saved selections occurs once a user

reconnects to the enterprise network.

I designed and developed advanced portlets making sure that each portlet starts with

the basic 'show' render mode required of every portlet to restrict some users to certain

portlet instances based on clients’ security policies. I designed and developed

advanced portlets making sure that each portlet starts with the basic 'show' render

mode required of every portlet to restrict some users to certain portlet instances based

on clients’ security policies. I used the Oracle Application Development Framework

(ADF) Business components for J2EE container, (OC4J) and Business Process

Execution Language (BPEL) to develop, execute and display servlets used by the

JDeveloper BPEL Designer in the JPDK.

I configured and deployed Discoverer OLAP with interfaces to the Oracle Warehouse

Builder (OWB) and SQL Server 2005 using Oracle Transparent Gateway. I implemented

Oracle E Business Suite (EBS) stack for 11i service (11.5.10) to allow for deployment of

Oracle Identity Management (OIM 10.1.4) and other components such as Oracle

Virtual Directory (OVD 10.1.1) and Oracle Identity Federation (OIF 10.1.3). I then

manually configured Oracle Internet Directory (OID) during a post installation step with

Oracle Access Manager (OAM) as well as provided system process improvements by

creating new page flows. This capability also allowed for Service Oriented Architecture

(SOA) design, development and the deployments of Oracle BPEL Console reports,

Oracle BPEL Process Manager for Oracle Application Server (OAS) Middle Tier

dashboards oriented specifically to different users and catering to their special

reporting needs of the data repository in Oracle Financials 11.5.10 Enterprise

Application.

I was the PeopleSoft/Oracle Database Administrator responsible for performing

PeopleSoft installation, configuration, implementation and testing in support of high

availability infrastructure requirements of the latest PeopleSoft releases including

HRMS 8.9 upgrade into the Oracle 11i Financial application system and database

support. After installations and upgrades of PeopleSoft and Oracle, I provided

research and testing capabilities in a high availability environments; production control

J’OLIVER DAHLFRANCIS

support and troubleshooting; performance monitoring for a PeopleSoft global

environment. As an Oracle DBA in a PeopleSoft environment which is tightly integrated

with Oracle 9i on a Sun Solaris platform, I was also responsible for the administration

tools such as Rational ClearQuest for defect tracking and Rational Rose for design

and documentation of physical architecture. I used Flex UI to provide mechanisms to

consume Web services and HTTP services in building enterprise scale applications

while generating reports with Crystal Reports 9.0. I created a PeopleSoft environment

that required PeopleSoft Internet Architecture that provided a Portal Solution using

PeopleTools 8.47 for performance tuning, backup and recovery on the PeopleSoft

enterprise server. I researched current dashboard technologies and made

recommendations to management as to the proper course of actions to take in

eliminating the sluggish responses of the various written reports based on just

materialized views.

12/2001 to 09/2004

Cherry Engr. Support Serv. Inc.

Sr. Database Solutions Consultant

I was the team lead in a matrix environment and responsible for managing, designing,

developing and coordinating multiple technical disciplines such as the Job Corp Fund

Allocation Systems (JFAS) for the Office of Job Corps at the Department of Labor in

Washington. D.C.

I was responsible for establishing procedures to implement, configure, tune, and

maintain all Oracle database systems in support of the accounting, financial, and

human resources applications. I maintained Oracle Applications 11i and Oracle

database (8i/9i) on both Sun Solaris environment and Windows 2000/2000 Advanced

Service platform. I applied patches and performed upgrades to OBIEE to bring it to

OBIEE Plus level, Single Sign On (SSO) and several Self Service web applications.

I worked on the Oracle Grants module, to provide and integrate graduated, distributed

disbursement grants accounting for two projects managed in the Oracle Projects

module. I had to resolve the compatibility problems between Grants and Projects

modules through the mapping of the AP_Distribution_Set_Lines_All table to the

AP_Expense_Report_Lines_All table. I then rolled up the projects subledgers into the

GL module to further streamline processing and leverage real time accounting to

J’OLIVER DAHLFRANCIS

spend up payments to contractors. Since the Job Corps accounting is a subset Data

Mart of the overall Department of Labor data warehouse called DOLAR$, government

grants accounting process is handled on a graduated distribution basis with real

auditing.

I cloned several Oracle Applications 11.5.x in a two and three tier configuration

environments. I monitored and tuned database performances. I performed capacity

planning, monitored and adjusted space usage as well as archived data. I was

responsible for online and offline database backups and restoration using RMAN;

Tivoli Storage Manager. I participated in project planning and execution. I offered a

working knowledge as a developer of applications using the following tools and

components of Oracle Fusion Middleware 10g especially the Enterprise Service Bus

(ESB) to provide standard based integration with Oracle Discoverer Plus as part of

Oracle Warehouse Builder (OWB), Oracle 9iDesigner Suite (9iDS); Oracle JDeveloper,

PL/SQL, Quest T.O.A.D., Object Oriented design/development using all nine modules

of Rational Suite; Java SDK.

I used OBIEE Plus 7.8.x to develop and deliver a range of BI functionality on a single unified

infrastructure centered in San Marcos, Texas on a CONUS wide basis. This provided a

complete and relevant insight to employees and students at all levels of the Job Corps

organization and not just analysts. The business users and vendors were able to access

information in the most intuitive manner via dashboards, ad hoc analysis, formatted reports,

integrated Web based, Office applications, and embedded mobile analytics. The information

was optimized for all user’s roles by leveraging the unified BI foundation Oracle Business

Intelligence Server (OBIS) which provided intelligence driven businesses processes and

workflow. OBIEE Plus was further used to integrate with existing data source such as the

Department of Labor data warehouse (DOLAR$) and other IT infrastructures which then

extended the BI capabilities with any data source; ETL tool; business application; application

server; security infrastructure; portal technology; and other front end and analytical tools.

I developed and implemented the portlet controller classes that provided the portlet's behavior

and generated a customized visual representation of the portlet in HTML form. I set up one of

these controller classes to store and retrieve customized parameters. I created and developed

XML Schemas definitions that configured certain portlets and the controller classes within the

provider.

This system resides on a Sun E 450 server with access via a multi tier client stack to

include Windows 2000 Advanced Service; Websphere; JInitiator and Apache with XML

J’OLIVER DAHLFRANCIS

codes to enhance interfaces. I developed PL/SQL code packages to access two

remote databases directly to collect financial data using database links and views, and

utilized various financial systems' functionalities such as General Leger, Project

Accounting, Fixed Assets, Accounts Payable, Accounts Receivables, Workflow, iStore,

iProcurement and Configurator. I performed conversions based on application design

analysis and development. I created iProcurement and iStore portal services to access

data through rich user interfaces and Internet enabled applications that run smart

clients from the Web and easily retrieve data online and increase productivity. I

provided substantial information technology (IT) advice and performed review work of

a large and complex organization's financial systems. I communicated effectively,

orally and in writing, in order to influence teammates to accept critical or controversial

observations, findings, and recommendations. I applied information systems audit

principles, methodologies, and techniques in review and testing of computer

applications and information systems technology of varying complexity. I applied

superb communication and negotiation skills as well as tact and diplomacy to reach

proper resolution when there may be strong opposition



Contact this candidate