MICHAEL J. LEBRITON

**** ********* *****

Alpharetta, GA 30022

404-***-****

acahj3@r.postjobfree.com

Objective: A position to utilize my broad base of sales and customer

service experience.

Career Summary/Qualifications:

. Sixteen years experience in sales and customer service.

. Strong communication/interpersonal skills.

. Highly organized, excellent follow-up skills.

. Strong assessment and perception skills.

. Strong work ethic.

. Presidents Club Winner

. Internal Awards for Exceeding Sales Goals

Experience

Hibu, (formerly Yellow Book) June 2011 - Present

Account Representative - Sell Search Engine Optimization programs to

business owners in and around the Atlanta area. Additional

responsibilities included selling print advertising such as: the Yellow

Book yellow pages, direct mail and community magazines. Cross sell into

other markets with current Hibu customers.

Lakeview Publishing, May 2007 - May 2011

Outside Sales Representative: Sell Yellow Pages advertising to customers

in four markets north of Atlanta. Cultivate new opportunities with

customers who currently do not advertise with Lakeview Publishing. Cross

sell into other markets with current Lakeview customers.

BellSouth Corporation (now AT&T), January 1999 - April 2007

Outside Sales Representative (promoted in 2005): Sell and upgrade

advertising products, which include Yellow Pages and Internet. Cultivate

new opportunities with customers who currently advertise outside AT&T

directories, sell advertising to existing customers into other yellow page

books outside of their local market and solicit new businesses

opportunities. Also, build a rapport with existing customers in my

territory.

Inside Sales Representative: Sell and upgrade Yellow Pages advertising to

current business customers. Contact new businesses to inform them of

Yellow Pages advertising media available. Cultivate new business by

contacting customers who currently advertise outside the local market.

Additional responsibilities entailed selling internet products.

FAI Electronics (Rochester, NY) January 1998 - August 1998

Account Executive: Opened up new accounts by informing customers of

services and products that FAI provides. Penetrated existing accounts for

new business. Communicated design opportunities to engineers, coordinated

delivery of products to customers.

PAGE 2: Michael

LeBriton

Arrow/Schweber Electronics Inc. (Rochester, NY) March 1997 - December

1997

Inside Sales Representative: Served as a liaison between outside sales

reps and current account base. Penetrated existing accounts, for new

business, by informing customers of new products, and price changes.

Citibank Student Loan Corporation (Rochester, NY) July 1994 - March 1997

Loan Services: August 1996 - March 1997: Calculated financial adjustments

on accounts. Contacted financial aid administrators, to update student

loan enrollment information. Did Customer Service work on a part time

basis.

Customer Service: July 1994 - August 1996: Answered questions from

customers pertaining to their student loan accounts. Kept accounts accurate

and up to date, by keeping of government and banking regulations. Trained

less tenured Customer Service Representatives.

XEROX Corporation (Rochester, NY) September 1987 - July 1994

Human Resources: September 1992 - July 1994: Administered employee tests

to screen qualified employees for applicable Xerox positions. Informed

potential applicants of job responsibilities, maintained a database of

Xerox employee information.

Administration Tables: May 1990 - September 1992: Updated customer

contracts. Integrated management information and provide consolidated

reporting and tracking via LOTUS. Reconciled and balanced records of

employee work hours via Viewpoint system. Member of several task force

teams to improve work processes.

Third Party Leasing Administration: September 1987 - May 1990: Calculated

650,000 of monthly revenue. Kept procedures updated via Viewpoint 3.1,

member of the Xerox quarterly newsletter staff.

.

Education

. B.S. in Business Administration, 1986. State University of New York

at Oswego

. A.A.S. in Engineering, 1983. Genesee Community College, Batavia, N.Y.

Special Affiliations:

. Taught a seventh grade religion class at St. Brigid Church in 2006-

2007.

. Service Committee Co-Chair of Christ The King Church: September 2002

- August 2003. Coordinated 8-10 monthly service projects throughout

Atlanta.

. Compeer Volunteer: July 1987 - December 1994. Matched in a big

brother program with a youth from a dysfunctional family. Spoke with

various organizations on behalf of Compeer, regarding the program and

my experiences as a volunteer. 1992 Youth Compeer Volunteer of the

Year.

. Member of the American Marketing Association at S.U.N.Y. Oswego.

Worked at events to raise money for various school departments.

References: Available upon request

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