*** ******* **** 732-***-****

North Brunswick, NJ 08902 acag25@r.postjobfree.com

Shantaye M. Hall

I have over two year of sales experience and over four years of customer service

experience. Areas of expertise include: retail sales, interior design, customer service and

security.

Professional

Experience

July 2013-October 2013 Middlesex County Juvenile Detention Center

Juvenile Corrections Officer

- Supervised juveniles by monitoring, directing and controlling the activity

of the juveniles during daily care, recreation, and work details inside the

facility

- Maintained appropriate close supervision and security over juveniles to

prevent self-injuries, accidents, fights, escapes, and other negative incidents.

- Enforced rules and disciplinary actions when appropriate

- Conducted searches, inspections, and counts (of juveniles, visitors, mail,

facility, etc.) with thoroughness and accuracy, in a timely matter.

- Verified information and identities securing evidence, and made security

checks.

- Investigated suspicious activities, incidents, and situations, and took the

appropriate steps to recognize the sign of health problems, suicides, assaults,

etc.

- Evaluated juvenile records and behaviors on a daily basis making

recommendations to their social workers

- Accurately completed forms, logs, and inventories that were necessary for the

correct and efficient booking, receiving, and releasing of juveniles

- Worked effectively and took appropriate action in emergency situations

(assaults, riots, suicide attempts, escapes)

- Worked cooperatively and efficiently with co-workers, supervisors, and other

internal staff to handle emergency situations such as medical emergencies,

defending one self, and pursuing, disarming, subduing and restraining

juveniles when necessary

April 2011- July 2013 Ashley Furniture Home Stores/Value City Furniture

South Brunswick, NJ/ Bound Brook

Design Specialist- Commission Sales

- Greeted guests upon arrival into showroom and learning their reason for visit

- Handled presenting and discussing various home furnishings, and product

options based on the discovery of their needs and lifestyle

- Marketed new sales and special events

- Assisted customers in financing, purchasing, and delivery

- General office work: calling customers, faxing, and coping

- Kept monthly goal books up to date

- Follow up calls to customers that have purchased as well as sending “Thank

You” cards

- Took payments for purchases: cash, credit, or financing

January 2006- October 2008 Rutgers University Bookstore- Follett

New Brunswick, New Jersey

Textbooks Supervisor

-General office work: answering calls, customer service, filing, copying

and faxing

-Contacted professors about the books they would be using during that

upcoming semester

- Placed purchase orders with the different publishers, then contacted them

for invoices

- Shipping and receiving

-Supervised a staff of up 15-20 temps during the “back-to-school” and

“buyback” periods

-Made schedules

- Managed the online book pick up for RU students.

-Supervise trailers at the RU football and basketball games that contained

RU merchandise

-Kept track of the money and inventory in the trailers during the games

-Assisted the manager and assistant manager in any extra work

Education November 2008- July 2009 Anthem Institute

North Brunswick, NJ

Medical Assistant

-Learned how to effectively communicate with doctors and patients.

- Medical billing and coding

- Learned the basics of updating medical records

- Clinical procedures i.e. vitals, injections, and x-rays

-Medical terminology

-Phlebotomy, CPR, and EKG training

- Insurance procedures

- General medical office setting procedures

September 2001- June 2005

Franklin High School/ Somerset County Vocational and Technical

School Somerset, NJ / Bridgewater, NJ

-

National Honor Society

- High School Diploma

Certifications -

- CPR ( July 2013)

- SORA (Security Officer Registration Act) (October 2013)

Special Skills -Microsoft Office (ex: word, excel, outlook, power point)

- Typing 52 wpm

-Excellent ability to work under minimal supervision

- Fast learner

-Hard-working, people person

References Available upon request

Contact this candidate