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Customer Service Representative

Location:
Atlanta, GA
Posted:
October 23, 2013

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Resume:

[pic]

Angela R. Elke

**** ************ *****

Cumming, GA 30041

acae07@r.postjobfree.com

404-***-****

OBJECTIVE:

To learn, grow and succeed as a dedicated and compassionate

Phlebotomist in a challenging, professional, and exciting

work environment.

EDUCATION:

Lanier Technical College, Cumming, GA 2011-present

Studying to obtain Phlebotomy Certificate Fall Semester 2013

GPA 4.0 - Scored 100% on final Phlebotomy exam

Kennesaw State University 2006-2008: Completed general

education courses

Studied abroad in Orotina, Costa Rica: 2005-2006

WORK EXPERIENCE:

Student Intern

9/2013-present Northside Hospital-Forsyth, Cumming, GA

Currently a student intern at Northside Hospital-Forsyth. I

have over 300 successful blood draws, including regular

venipuncture, syringe draws, skin punctures, infant heel

sticks, and blood cultures.

* Responsible for correctly identifying patient by

protocol, preparing patient for venipuncture, and

drawing blood.

* Responsible for correctly sending tubes to the lab for

specimen processing.

* Demonstrate the ability to work in an extremely fast

paced environment.

* Must pay extreme attention to detail with patient

identification and specimen labeling.

* Work both independently and as a team to provide

superior patient care.

Customer Service Representative

4/2012-9/2013 Memento LLC

* As an online company, I was the customers' "first

impression". Responsible for making customer feel safe

and at ease about our company through email.

* Responsible for setting up orders, as well as receiving

payments through PayPal.

* Responsible for keeping orders together, cleaning the

items, and preparing all orders for shipping.

* Was also nanny for owner's children every day after

school.

Waitress

3/2009- 4/2012 Mellow Mushroom Pizza Bakers, Alpharetta, GA

* Demonstrated the ability to interact with customers from

diverse cultures and backgrounds.

* Demonstrated the ability to multi-task, while

maintaining professionalism at all times.

* Awarded title of "head server". Given the largest

section of restaurant consistently.

Angela Elke Resume Page

Two

Waitress

6/2008 - 5/2009 Rosa Mia's Italian Restaurant, Johns Creek, GA

Reason for leaving: found new job with better pay

* Demonstrated the ability to interact with customers from

diverse cultures and backgrounds.

* Demonstrated the ability to multi-task, while

maintaining professionalism at all times.

Hostess

4/2006 - 8/2006 PF Chang's China Bistro, Alpharetta, GA

Reason for leaving: moved to Kennesaw, GA for college

* Demonstrated the ability to interact with customers from

diverse cultures and backgrounds.

* Demonstrated the ability to multi-task, while

maintaining professionalism at all times.

* Responsible for greeting and seating customers in a

friendly and timely fashion.

SKILLS:

* MS WORD

* MS Excel

* MS Outlook

* MS Access

* MS PowerPoint



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