James R Heard III **** Betts Dr

972-***-**** acacc7@r.postjobfree.com

Grand Prairie, TX

Summary

Experienced technical project lead with ATM, POS, Host Interface,

Financial, Check scanning experience and light WEB development. Works well

in a team or individually and interfaces well with clients and end users.

Worked:

12+ years in C/C++, UNIX, Oracle / Sybase / Informix / MSSQL

10+ years in Technical project lead, C/C++, COBOL, JCL, TSO,

Mainframe development

5+ years in UNIX Shell with lite admin, XML, PERL

1+ years Java, Servlets, JSP, Struts, Tiles

Developed:

Financial Debit/credit cards, POS, ACH,Check processing

Healthcare Claims processing, Managed Care, pharmacy, Sales Analysis and CRM

DIALOGIC Telephony POTS and T1, IVR applications

Telecom Billing, customer service, switch control and reporting.

Automated data collection

Security Monitoring, customer support and reporting

Skills:

Comms TCP/IP, Ethernet, async, bisync, SNA, X25,

Specialties OpeN/2, Financial ATM, Host/Auth Switch, PCI, HIPAA,

X12,Check Scanners

Languages C/C++, Java, PERL, COBOL, ALC, PL/1, VB, RPG

Hardware Win32 PCs, AIX, Stratus, HPUX, Solaris, Mainframes, Linux

Packages OpeN/2, ON/2, Powerbuilder, Oracle, Sybase, Natural, MS

Project, Select, InstallShield, Clearcase, PVCS,

CVS, Subversion

I have been running a part-time contract programming business for the last

16+ years, developing PC based applications. The latest development was

internet user-agents using FTP, HTTP and HTTPS to automate data file

retrieval in support of telephone billing. Currently supporting low-volume

Excel based telephone billing.

Experience

Software Engineer Sr ARGO Data Resource Richardson, TX

2012-2013

Financial Base Software Development and Support

Primarily back filled a position to allow others to work on new project

Responsible for fixing QA and customer found defects

Assigned primary responsibility of Argo's scanner interfaces

OpeN/2 Sustaining Engineer ACI Worldwide / S2 Plano, TX

2004-2012

Financial Software Development and Support

Responsible for Level 3 customer support

Manage customer and issue case loads

Assumed more of a Product Management role since ACI purchased S2

Development Team Lead Sage Telecom Allen, TX

2002-2003

Primarily tasked to maintain and upgrade Disconnect processing

Developed automated Address correction process

Used VB.Net to implement an app server to tax phone services using Billsoft

EZTax components

Development Team Lead Dakota Imaging / S2 Systems Plano, TX

1991-2002

Primarily tasked to help Dakota Imaging, a paper claims processing software

company, evolve their software to process EDI claims. NT, AIX, C, PERL, K

Shell, OCR engine on Solaris

Developed requirement and functional documentation of proposed new EDI

processing development

Modified a testing application developed under Excel in VB macros and

prepared it's release packaging NT, VB

Worked on defining a JAVA WEB development framework. NT, JAVA, Apache,

TOMCAT

AIX, Win 98 / NT / 2000, C, PERL, VB (excel macros), Sybase, MS Project

Worked on maintenance of Credit card POS transaction processing

Completed interface to Atalla crypto box for pin verification.

Developed medical claims pre-adjudication system, in use by two BCBS

companies - involved COBOL, PL/1 and C B-Tree routines to manage claim

data loaded into memory for editing. Stratus

Developed Managed Care referral/authorization system, in use by three BCBS

companies - involved accepting transactions from IVR, POS, and TCP/IP and

dialup terminals. Stratus, COBOL

Worked on the initial development of S2's OpeN/2 processing environment.

Developed utilities and support packages for application development in

electronic funds transfer offerings. C++, HPUX, AIX, NT, DBs - applications

developed on NT and recompiled on UNIX.

Helped develop UNIX development environment for OpeN/2 development

Programmer/Analyst Mechanized Automation Data House Dallas, TX

1981-1991

Contracted to the following companies:

International Telecharge - Developed voice verification system and

network monitoring system

Network Multifamily - Developed a monitoring system and implemented

shared memory routines

US Funds Express - Developed permit system and a commercial money

order system

Automatic Radius Management - Developed alarm monitoring system

US Tel (now Sprint) - Developed and enhanced customer support system,

converted billing system

Previously worked as Project Lead, Senior Programmer, Programmer/Analyst at

Vought Aerospace, Intel, Hogan Systems, Griffin Industries and Management

Systems Corp.

Education

M.S. Computer Science Level Work University of Texas Arlington

1975-1980 Arlington, TX

B.S. Computer Science, Minor in Math Stephen F. Austin University

1972-1973 Nacogdoches, TX

Artillery Captain U.S. Army

1968-1972 Fort Sill, OK

Undergraduate work towards a B.S Texas Tech State University

1964-1967 Lubbock, TX

References

Available upon request

Contact this candidate