MUSTAFA ALSABBAGH

**** ******** **** **

Houston, TX. 77077

832-***-****

acabpu@r.postjobfree.com

www.linkedin.com/in/malsabbagh/

Goal-oriented and collaborative IT professional with experience in

applying hardware and software design, installation, administration, and

configuration to support growing businesses. Proven analytic and problem-

solving skills with the keen ability to assess needs, define

requirements, develop value-added solutions, and execute technical

solutions that streamline and improve operating efficiencies. Adept in

communicating with technical and/or non-technical audiences. Develop

system documentation and create policies to meet the needs of dynamic and

continuously changing environments.

Engineering Technician (Internal Promotion) Aug 2011

- Sept 2013

Foxconn Assembly

Houston, Texas,

. Installing, upgrading Cisco IOS Based Routers, and Catalyst Switches,

Fabric inter-connect cluster switches and Cisco Blade and rack-mount

servers,

. Monitor the network and Maintain high recourses availabilities

. Find the Root cause, provide and implement corrective action for

network related issues

. Create and Update Standard Operating Procedure (SOP) for the end users

. Backup the Test engineers if needed with daily tasks, Modify and update

the test Script.(shell and C)

. PXE boot servers to Install vmware 4, 5 and 5.1 and linux OS such as

CentOS and Cisco proprietary software/OS on various servers

. Support on weekend/Holiday including night shift if needed to meet

projects deadline

. Represent the company in weekly meeting with the Clients, provide high

QOS to meet customer expectations

Repair Technician (Production Enjoinment) Jul 2010

- Aug 2011

Foxconn Assembly

Houston, Texas,

. Debug hardware failures on Cisco Blades and rack-mount servers during

various manufacturing tests,

. Created, Maintain and update internal Database in MS access (use by 20

Technician on daily basis and have more than 16000 records)

Network Technician Sep 2006 - May 2010

Almubtker LLC (Over Seas Employment)

Dubai, UAE

Worked on various projects and the job include:

. Add/remove users and groups, changes permissions in Active Directory

. Resolve day-to-day technical issues involving exchange, Network

Connectivity

. Installing and configuring Various Cisco IOS Routers and Catalyst

Switches

. Installing various Network devices such a AP and printers with print

server configuration

. Installing and configuring various rack-mount Servers. With windows 2003

server edition

. Regularly represented company in technical support proposals

Helpdesk/Security Specialist Sep 2004 -

Sep 2006

TKC Communication (Over Seas Employment)

Baghdad, Iraq

Supported client: PCO - State Department, job includes:

. Add/remove users and groups, changes permissions in Active Directory

. Secure 700 computers against all outside intrusion

. Setup, maintain and trouble shooting of the client's LANs.

. Customer support and services

. Directed all daily customer-facing activities

Material Control Specialist Sep 2003 -

Sep 2004

Halliburton KBR (Over Seas Employment)

Baghdad, Iraq

. Process clients request orders from department of states offices, US

ambassador offices (12000 orders processed)

. Track and expedite all request with critical or urgent Items

. Process GSA request

. Maintain and Upgrade the our Dept. internal database's

. Responsible for collecting special orders or regular lines, vendor

purchase orders or customer returns

. CCNA Certified # CSCO11814314 (Valid until May 2014)

. Current student in HCC - studying CCNP (weekends only)

. BS.C* in Computer Science 2005

. MCSE classes - Jordan 2006

. Mikrotik Routerboard classes - Czech republic 2008

. MS Excel 2010 - Train signal 2011

Protocols/Standards

. PXE, TCP/IP, RIP, IGRP, EIGRP, BGP, OSPF, VPN, DHCP, Multicast,

ICMP, Frame Relay, Ethernet, IEEE 802.11b (Wi-Fi), WDS, HSRP, Ether

Channel, VLAN, NAT, PAT, STP, PVST, R-PVST, VTP, ACLs, CDP, HDLC,

PPP, RS232,

Hardware

. Cisco UCS blade servers B200, B230, B250, B440 and B22, Cisco UCS

Rack-Mount Servers C22, C200, C220, Cisco 6120XP, 6140XP and other

Fabric interconnect Switch, Cisco 806, 1600, 1700, 2500, 2600, 2800,

2900 Series Routers, Cisco 1900, 2900, 3500, Catalyst Series

Switches, Sun servers V210, V100, APC UPS Desktop and Rack-mount,

Axis PTZ and fixed camera, Trango links Branch to Branch Wireless

bridge

Software

Cisco integrated management controller(CIMC) 1.3 - 1.5(1i), Cisco IOS

Releases 12.3 - 12.4(24)T and 15.0, Cisco CatOS Releases 4.x - 6.4,

Windows Server and Client Editions, SunOS, Solaris, redhat, CentOS,

shell, SDM, Active Directory, Symantec Antivirus Corporate, MS

Access, MS Excel

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