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Customer Service Quality Assurance

Location:
United States
Posted:
October 18, 2013

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Resume:

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SHERMAN S. PARANANDI

***** **** ********* ******, #*** LAKEWOOD, CO 80227 719-***-****

acaarm@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

● Proficient at composing environmental health and safety (EHS) plans, conducting site hazard assessments,

performing exposure monitoring, and preparing Spill Prevention Control and Countermeasures (SPCC) plans.

● Demonstrate over three years of producing exceptional environmental project documents with Microsoft Office

(Word, Excel, Access, and Powerpoint).

● Maintain OSHA 40-Hour HAZWOPER Certification.

EDUCATION:

● Bachelor of Science, Environmental Health; Colorado State University, Fort Collins, CO. (2011)

o 3.36 Overall Grade Point Average (GPA), (Dean’s Honor List, Fall, 2009).

o Developed strong knowledge base in environmental science, hydrology, hydrogeology, federal and

Colorado environmental regulations (including RCRA, EPCRA and CERCLA), industrial hygiene, and

hazardous waste management.

● Bachelor of Science, Exercise Science; University of California, Davis. (1999)

o Relevant coursework: General Biology, General Chemistry, and Organic Chemistry

RELATED EXPERIENCE:

Environmental Consultant (2012 to 2013)

Bureau Veritas, Lakewood, CO

● Supervised well drilling and soil excavation during major remediation project following benzene release at oil

refinery.

o Coordinated and executed site hazard assessment and control with team of 2-5 EHS personnel.

o Collected indoor/ambient air and soil vapor samples for measurement of benzene and NAAQS criteria

pollutant concentrations.

● Sampled groundwater from monitoring wells at remediation sites for volatile organic compound (VOC) analysis.

o Completed Monitoring and Remediation Reports for the State of Colorado consisting of an analytical

narrative, site characterization, and analytical data spreadsheets to communicate clients’ level of regulatory

compliance.

o Oversaw hazardous waste management procedures and documentation for clients.

● Ensured an industrial facility’s compliance with State of Kansas groundwater quality regulations by

independently managing monthly sampling event.

o Organized equipment delivery to the site, verbal correspondence with site personnel, sample collection

procedures, and waste management procedures.

● Conducted over 50 Phase I Due Diligence Assessments to analyze project sites for potential environmental risks.

o Performed site reconnaissance, field sampling, and technically defensible assessment report development

for the clients.

● Performed peer review of Spill Prevention and Control and Countermeasures (SPCC) plans.

Laboratory/Environmental Field Technician (2010 to 2012)

Stewart Environmental Consultants, Fort Collins CO

● Analyzed quality of wastewater, surface water, produced water, biosolid, soil, and sediment samples using AWWA

Standard Methods.

Monitored clients’ compliance with NPDES permit limits and SWPPPs.

Obtained a 95% average of true values for all quality assurance samples.

Punctually reported water quality data using a Microsoft Access database program and completed Excel

based Quality Control data documents for clients.

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● Prepared comprehensive 35-200+ page EHS plans, including SPCC plans, for major produced water treatment

projects.

● Collected water line and wastewater samples from construction or industrial projects and performed subsequent

wet chemistry analysis.

● Trained project site personnel on EHS procedures and personal protective equipment use.

Environmental Field Technician (2009)

Colorado Mosquito Control, Loveland, CO

● Eradicated 90-100% of mosquito larvae found during inspection of wetlands or detention basins located via ArcGIS

maps.

● Performed 10 hours of field work daily without direct supervision on rugged terrain through periods of rain, hail,

wind, and intense heat while carrying 30-40 pounds of equipment.

● Discovered several previously undocumented mosquito breeding sites.

OTHER WORK EXPERIENCE:

Worked in the fields of rehabilitation, sports medicine, and fitness. (1999 to 2009)

Organizations such as Fitness Together, Front Range Orthopaedics, LA Fitness, and Huntington Beach Union

High School District.

● Independently organized daily client schedule, designed fitness/rehabilitation programs, and marketed fitness

services to medical professionals.

● Exhibited outstanding customer service skills with clients and patients. Achieved a 90% client retention rate.

● Successfully supervised multiple rehabilitation programs simultaneously and managed urgent medical situations.

● Conveyed information regarding health, injury mechanism, and fitness in non-technical language to clients,

patients, coaches or parents on a daily basis.



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