Gabrielle Rebecca Reynolds, CPhT

** ******* ***** *****, ***. 202, Sykesville, MD 21784

443-***-**** aca9nk@r.postjobfree.com

Career Objective:

To obtain a position with an expanding company; to pursue professional development opportunities, including specialized

training in the company’s growth areas.

Qualifications & Skills:

10 years’ successful experience in customer service and support with recognized strengths in customer service, problem-

solving and trouble-shooting, staff support, and planning/implementing daily procedures.

Extensive knowledge of medications and medical knowledge as well as a broad understanding of pharmaceutical

operations.

Possess solid computer skills.

Working knowledge using IBM systems; Microsoft Excel, WordPerfect, Microsoft Word, Connexus.

Ability to train, motivate, and supervise new customer service employees.

A team player.

Establishing and maintaining confidential patient profiles, including lists of medications taken by individual patients.

Employment:

Wal-Mart, Sykesville, MD Certified Pharmacy Technician 2003 - present

Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and

shortages.

Receive written prescription or refill requests and verify that information is complete and accurate.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Fill bottles with prescribed medications and type and affix labels.

Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication

information.

Price and file prescriptions that have been filled.

Clean, and help maintain equipment and work areas, and sterilize glassware according to prescribed methods.

Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

Add measured drugs or nutrients to intravenous solutions under sterile conditions to prepare intravenous (IV) packs under

pharmacist supervision.

Prepare and process medical insurance claim forms and records.

Mix pharmaceutical preparations according to written prescriptions.

Operate cash registers to accept payment from customers.

Education:

Coppin State University, Baltimore, MD Bachelor of Science, General Science, 2009

Achievements & Certifications:

CPR Certified (expires 09/2013)

Pharmacy Technician Certification, License# T03118 (expires 12/31/2013)

STEM Club Secretary (2 years), 2008 Coppin State University

(Science Technology Engineering and Mathematics)

Dean’s List (1 semester), 2004 Coppin State University

Contact this candidate