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Customer Service, Security Escort

Location:
Nashua, NH
Salary:
$16/ hour
Posted:
November 26, 2013

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Resume:

Christopher Anthony Dallas-Koziol

** **** **** ****** . ******, NH 03064 . 603-***-****

aca9lo@r.postjobfree.com

professional career objectives

Actively seeking a full time career in a professional company, with

integrity and a track record of excellent performance in a team

environment; my objective is to work diligently for an employer which

utilizes my skills and experience, to exceed my company's goals and

expectations, and foster my growth and development for future company

opportunities.

Core competencies include:

. Inter-personal skills . . Organizational &

Office/Filing/Transcribing Maintenance Skills

Experience

. Instructional . Time Management Skills . Quality Process

experience with Accuracy Control Experience

. Customer Service . Computer Skills and . Analytical Skills

Excellence Ratings Experience

Professional

Experience

Interior/Exterior House Painter, December 2010- November 2013

Custom Painting, Nashua, New Hampshire

I was involved in all aspects of running a small business from marketing to

job completion. My core responsibilities included surface cleaning,

preparation and painting as well as the instruction and supervision of

employees. Constant communication between employees and customers was used

to achieve the safest possible work site as well as to uphold schedules and

meet completion deadlines. Attention to detail and a desire to satisfy each

customer's unique needs led to an outstanding reputation and additional

customer referrals.

Selected Achievements:

o Completed all work as scheduled

o Trained and Supervised employees

o Provided Customers with superior craftsmanship and beautiful results

Safety Coordinator/ Sales Associate, March 2010- December 2010

Mother & Child Clothing and Gifts, Nashua, New Hampshire

Created contacts with OSHA and the NH Labor Board. I was responsible for

assuring highest possible saftey standards inside as well as outside the

facility. I also assisted with customer support inside the store, packaging

and sending customer online orders. I assisted new mothers with finding the

proper garments for their child and provide superior customer service.

Selected Achievements:

o Excellent Overall customer service ratings

o Executed Safety standards for entire store

o 100% Accurate order fullfillment record

Shipping/Receiving Clerk, October 2009 - March 2010

SMX/Amazon.com, Nashua, New Hampshire

Facilitated shipping, receiving, and packaging orders for customer pick

up/shipping. Through the use of electronic handheld devices I retrieved

customer orders with a 100% accuracy & above efficiency expectation. My

organizational, operational, and analytical skills were required to satisfy

and exceed my company's job expectations, as I was offered extended

employment after my temporary Christmas season position had expired.

Selected Achievements:

? 100% Accurate order fulfillment record

? 100%-130% efficiency record (based on company's time goals per

customer order expectations)

? Proficient operation of computer hand held devices

? Perfect Attendance Record

Store Opener/Closer & Key Holder - "Sandwich Artist," April 2009 - October

2009

Subway, Nashua, NH

Oversee store opening and closing procedures with key holder

responsibilities. Responsible for cash out and cash handling processes

along with store maintenance standards for store closing and store

opening. While serving customers, I was awarded excellent customer service

ratings and comments. I received excellent feedback about my job

performance from my employer, however, due to lack of hours, I pursued full

time employment with another company.

Selected Achievements:

? 100% Customer Mystery Shop Awards

? Excellent Overall Customer Service Ratings

? Executed Store Closing and Store Opening Standards

? Entrusted Key Holder for the Store

Fermentation and Brewing Instructor - February 2008 - February 2009

Incredibrew, Nashua, NH

As a Fermentation and Brewing Instructor, I trained classes in size between

10-15 clients, to ferment wine and brew beer and mead, through the

effective use of my communication and interpersonal skills. I brought

return business and revenue to Incredibrew, through excellent customer

service, and anticipating the needs of my clients. Also in charge of

quality control process of all retail wine/beer produced for sale. This

required accurate maintenance of all brewing processes, with critical

points of timing and attendance.

Selected Achievements:

? Instructor of Fermentation and Brewing Classes

? Oversee Quality Control Processes for Beer & Wine Making

? Executed Maintenance standards for the store

? Fostered Customer Loyalty through excellent customer

service

Research Assistant of Neuroscience - May 2006 - August 2007

Boston University Medical School, Boston, MA

Research Assistant of Neuroscience to Dr. Patrick McNamara, I conducted

patient interviews and analyzed data research to help Dr. McNamara in his

research studies of Neuroscience. I also assisted in the office

coordination, records management, transcribing patient interview, and

editing Dr. McNamara's documents for publishing. This position required a

combination of analytical skills, data management, and interpersonal

skills, to successfully assist in the Neuroscience Research Project for

Boston Medical University. I attended this position part time, during my

studies at Boston University.

Selected Achievements:

? Accountable for documenting research data

? Performed patient interviews of Parkinson's Patients, along

with the transcription of those interviews

? As Research Assistant to Dr. McNamara, I was responsible

for editing documents for publication

? Responsible for record keeping, and office filings

Education &

Training

Boston University, 2004-2007

Boston, Massachusetts

Selected Achievements:

? Member of the Honors College

? Candidate for Bachelor of Arts in Biology with

specialization in Neuroscience

? Participant in the Pre-Med Program

? 6 semesters of course work completed

Training & Certifications:

EMT Certified In NH 2004-2006

CPR and First Aid Certification through American Heart Association 2010-

2012

Additional Experience:

Boston University Security Escort Service, 2004-2006

Home Health and Hospice Care - Medical Files Clerk, 2001-2002,

Additional Tools/Skills:

Computer skills; Microsoft Word, Microsoft Excel



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