Customer Service Administrative Assistant
Resume:
Michael Washington
th
**** ** **. #*** ** Washington DC 20032
aca9ks@r.postjobfree.com
Summary of Qualifications
Results-oriented, high energy, hands on professional, with a successful record of quality communication
and people skills. Customer Service and people skills that relate too many of different backgrounds and
cultures due to experiences in the military, school, and previous employment. Experience working with
youth in different capacities from a summer camp to a youth correctional facility. As a result understand
youth of today psyche and train of thought. . Also have knowledge of event coordinating, programing,
and recreational activities from years of schooling at Cheyney University. Computer applications and
internet savvy to include all Microsoft programs.
Professional Experience
DC Army National Guard
Logistics Specialist March 2011- present
• Coordinate with others to record and maintain inventory and supplies for all soldiers of
DCNG Delta Company 224.
• Review invoices, work orders, and distribution reports to estimate work assignments and
other noteworthy data for inventory.
• Negotiate and arrange with others the transport of goods for distribution purposes.
• Since assigned to Delta Company, helped in improving overall inventory of supplies,
distribution accommodations, and supply availability.
Cheyney University
Recreation Facilitator/Administrative Assistant August 2011- May 2013
• Assisted Cheyney University’s Department Chair of Recreation and Leisure Studies in filing of
paperwork, distribution of classroom assignments and various telephone and computer tasks.
• Encourage sporting/recreation participation among university students new and returning.
• Access recreational/sports participation on campus to determine future goals and needs while
boosting campus morale. Elevated school overall physical wellness.
DC National Zoo, FONZ, Guest Service
Traffic/Information Aide February 2008- August 2012
• Director of traffic and made sure Zoo pedestrians are safe. All the while giving information to
customers about the Zoo and its many benefits including becoming a FONZ member.
Michael Washington
th
3312 14 pl. #101 SE Washington DC 20032
aca9ks@r.postjobfree.com
• Supersize and trained new hires in the policies and procedures of FONZ and the many job
responsibilities
• To attest excellent Customers skills, scored 95% or higher on many secret shopping reports from
the Zoo.
Washington DC Youth Program
Summer Camp Counselor June 2007- August 2007
• Confer with others to implement recreational activities to kids of the camp age 9-14.
• As a camp counselor, help to enforce rules to keep youth safe.
• Taught the proper ways to play various sports. Including game rules while occasionally
participating in the games.
Internships/ Volunteer Experience
Philadelphia Juvenile Corrections System/Youth Study Center
Youth Counselor/Youth Advocate/ Activities Specialist January 2013- May 2013
• Advised youth who were incarcerated on respect, personal reputation, family/friends
relationships, school subjects, and career endeavors.
• Gave workshops on array of topics including respect so youth can learn from past
digestions and look toward a brighter future. Researched and read current literature/articles on
the corrections system for teaching purposes.
• Particularly on weekends, help promote positive activities of leisure. Played various
games with youth to enhance physical fitness and to encourage play.
• Recognized from program Director as a role model for helping improve the mentality of
youth despite current situation.
Education
Cheyney University of Pennsylvania: Degree/Major: Bachelor of Science with a concentration
in Recreation and Leisure Management
Activities/Hobbies: Enjoy running and playing recreational football. Do volunteer work with
various organizations including in the inner city neighborhood. Help and coordinated several
events with the Recreation Majors club with the surrounding areas of Cheyney University.
Michael Washington
th
3312 14 pl. #101 SE Washington DC 20032
aca9ks@r.postjobfree.com
References available upon request
Contact this candidate