Ranjini Krishnamurthy

** ****** **** ****, **** *, Halifax - HX1 2XR, UK

Phone - 075********(UK)

Professional Profile:

Business Analyst Lead / Business Manager with 9 years experience in

Investment Banking, Capital Markets projects. Ability to manage multiple

projects and tasks at any given moment. Performed Project Management with a

focus on highlighted leadership qualities, Business Analysis, Customer care

and ability to work with individuals from varying backgrounds while

promoting team values. Delivered a London based project for 8 weeks, China

and Singapore based projects for 4 weeks as a Business Analyst.

Accomplishments & External Certifications:

* Awarded LiveWire from Deutsche Bank Production management for Delivery

Excellence.

* Awarded Star Performer from HCL for excellent track record, Client

Appreciations and delivery excellence

* Rated as Outstanding performer (Super Star) for 4 yrs and been

felicitated from HCL for the same

* AHBAP Certification (Associate HCL Business Analysis Program)

* TMDC - (Transition Management and Development Center)

* FLAME - (First Leap in Achieving Managerial Excellence) - A Managerial

Development Program

* NCFM ( National Stock Exchange Certificate in Financial markets) -

Financial Markets

* ITIL (Information Technology Infrastructure Library) V3 - Foundation

Certification

* Certificate of Investment Banking & Securities Market Operations-Level I

&II (THE GLOBECON GROUP)

* Trained under Global Market Consultants sponsored by Deutsche Bank

Derivatives

Skills Summary:

* Experienced Professional with extensive experience on Investment

Banking operations - Derivatives, Application support and Production

management, Wealth Management, Stock Options, Capital Markets,

custody, Clearing & settlement, Reconciliation, etc.

* Good Understanding of Project management, Requirement analysis of Back-

office operations, Service Transition, Production support - Incident

Management and transition management, Documentation of requirements,

Preparing business requirement documents and functional specific

documents, and business process, Understanding documents

* Awarded LiveWire from Deutsche Bank Production management for Delivery

Excellence. Also awarded Star Performer from HCL couple of times for

excellent track record, Client Appreciations and delivery excellence

* Rated as Outstanding performer (Super Star) for 4 yrs and been

felicitated from HCL for the same

* Good communication skills and people management skills. Interacted

with stakeholders across the geographies while gathering requirements

and support. Team Handling, People management & Resource Allocation.

Excellent time management skills with an ability to prioritize and

meet deadlines.

* Able to identify business & systems process improvements from Big

Picture to detail level.

* Keeping abreast of new legislation, company strategy and policy and

being able to identify its impact on projects.

Work EXPERIENCE:

Company Designation / Client Business Area Duration

Role

Associate UBS Financial Wealth Mar'12 -

Business Services Inc Management Jul'13

Manager /

Project

Manager

HCL

Technologi

es Ltd

Senior HCL Internal Wealth Apl'11 till

Business Project Management & Mar'12

Analyst / Capital Markets

Associate

Manager

Senior Deutsche Bank, Investment Nov'10 till

Business Singapore Banking & Mar'11

Analyst / capital Markets

Associate

Manager

Senior Deutsche Bank, Investment Oct'07 till

Business across USA/ UK/ Banking & Oct'10

Analyst / APAC capital Markets

Project Lead

Business Deutsche Bank, Investment Jan'07 till

Analyst / London & DBOI Banking & Sep'07

Transition Bangalore capital Markets

Management /PL

Review Deutsche Bank, Investment May'05 till

Analyst/ Team London Banking & Dec'06

lead capital Markets

Operations

Aspire Accounts & Mysore, India Accounts & Sep'04 till

Peripheral Admin Administration May'05

s Pvt Ltd Executive

Education Bachelors in Business Management (Finance) - Mysore

University,

Post Graduate Diploma in Business Administration (Finance) -

Symbiosis Institute, Pune

Business Investment Banking, Wealth Management, Capital Markets,

Areas Derivatives, Foreign Exchange, Project Management,Stock

Options, Core Banking etc

Tools MS Office, Lotus Notes, BMC Remedy, JIRA - incident

management tool, MS.Visio

HCL Proprietary tools - ASSeT, ASM ( Application Support and

Maintenancce), PMSmart (Project Management Smart), OMS

(Organisation Management System)

Onsite Very comfortable with Onsite - offshore model and successfully

projects handled onsite Transitions / Migration (London, China,

handled Singapore) projects of Deutsche Bank client & Trained from HCL

Partner SS&C on Performance Measurement and Attribution -

Malaysia

Visa Valid UK visa until 05/04/2016

Availabili Immediate

ty

Nationalit Indian

y

Interests Listening to Music, Indian Carnatic Music, play musical

instruments, walking, Hanging out with friends and family

References Available on Request

Associate Business Manager/ Associate Project Manager - UBS- DRAGON -

Mar'12 till Jul'13

Project Description - HCL was awarded support, maintenance and development

services for UBS under the project named Dragon. The business divisions

covered under these services are Wealth Management, Wealth Management

Americas and the Investment Bank. UBS Financial Services Inc.'s (UBSFSI)

Corporate Employee Financial Services group (CEFS) provides comprehensive

stock benefit plan recordkeeping, administration, participant support and

education services for multi-national corporations and their employees

across the globe.

* Working as a Business Manager and end to end ownership of HCL's

deliverables.

* Acting as the single point of contact between UBS and offshore HCL teams.

* Handled Application Migration,Transition, Go-live, Support and

Implementation

* Work with IT and clients to understand process flows and business

requirements.

* Requirement Gathering, Gap Analysis, documenting business requirements,

functional requirements and business process

* Interacting with UBS SME's, various stake holders for clarifications and

query resolution

* Raising issues, risks and assumptions appropriately with the stakeholders

* Involved in workshops / training / presentations, preparing Domain

specific decks, functional flow charts, application landscapes, business

scenarios etc.

* Providing a link between the company, customer, the development team and

any third-party regarding application functionality throughout the cycle.

Senior Business Analyst / Associate Manager - HCL Technologies Internal &

training in client Location (Malaysia) - Apl'11 till Mar'12

Project Description - Involved in multiple projects on the Capital Markets

and Wealth Management Business analyst practice team.

V Sylvan is the performance attribution product of SS&C Technologies

Inc. and HCL has entered into a strategic partnership with SS&C

Technologies to implement Sylvan. HCL had organized product training

at Kuala Lumpur, Malaysia which I was part of.

* Prepare presentation / documentation on performance attribution

and the capabilities of Sylvan product

* Creation of process maps at high level and at menu/tab level

using MS Visio

* System demo for the team as the train the trainer process

* Creation of tab/menu level information and run book for the

sylvan process flow

V DB Apex is an Application Rationalization and optimization exercise

and is being carried out for all Trade Life Cycle applications of

Deutsche Bank.

* Functional and Technical data / questionnaire collection of all

the Deutsche Bank applications supported by HCL

* Classify and map the applications based on the trade life cycle

using the functional and technical data/questionnaire, NAR

(Application Repository) dump

* Understand the application level processes in detail which cover

each business function under the clearing and settlement cluster

* Data collection and classification of applications had involved

a detailed study of each application which is part of the

exercise

V IRT (Integrated Reconciliation Tool) is a HCL Recon product which had

to be improvised comparing with the flow and functionality of existing

recon tools like TLM, OpenStaars, etc

* Study on recon application OpenSTaARS (used by AIG)

* Documentation done for both technology as well as Operations

process flow & functionality

* Analysis done to enhance the existing IRT tool

* Prepared and reviewed the IRT Capability Analysis process

* Strategic analysis undertaken and delivered to inform, manage

and drive stakeholder expectations.

Senior Business Analyst / Associate Manager - Deutsche Bank, Singapore -

Nov'10 till Mar'11

Project Description - Was responsible for transition management as part of

Business management for Deutsche Bank, Singapore Client.

V Transition applications from Vendor to Loan and Risk IT Project

Management Center through ASsET Transition methodology of HCL

* Setup Kick off meetings and assist in enforcement of project

deadlines and schedules

* Collect and analyze pre-requisite documents and documented data

pertaining to the transition

* Resource planning, identifying the application SPOC / SME and to

work with them till the transition steady phase

* Maintain Minutes of Meetings, Risk, Issue and Action Log

* Provide weekly status report to all the stakeholders on

transition and Schedules checkpoint meeting

V Process Implementation of T24 PWM IT, from Temenos and to introduce

prescriptive model to the existing process of Deutsche Bank T24

Project

* Collected, analyzed and documented data pertaining to the

process

* Understand the As-Is T24 PWM process

* Prepared and checked documents using Prescriptive workflows

across geographies

* Suggested changes and improvements in the processes to the

process owners

* Worked on document repository systems like Caliber, StarTeam, HP

QC

Senior Business Analyst / Project Lead - Deutsche Bank USA/ UK/ APAC -

Oct'07 till Oct'10

Project Description - Deutsche Bank's Investment Banking IT team started

the Leveraged Application Service Rationalization (LASER) Program to

provide a uniform worldwide production support and change model framework

for business IT applications. LASER is a Target Operating Model based

initiative that aims to transform the operational model for RTB (Run the

Bank) and CTB (Change the Bank) projects for Deutsche Bank, including

Project and Program Management to provide an end-to-end managed services to

the bank

* Managed a team of 20 in providing application support to Global

investment banking operations across all geographies.

* Managed the analysis and implementation of IT projects and Understanding

service objectives and capturing business requirements through active

listening & questioning techniques

* Was involved in end-to-end support of any client / user requirement,

problem / incident management, People management, Documentation

management

* Perform necessary and appropriate support administration services, along

with handling interviews, on-boarding, performance evaluation, career

development, and disciplinary actions of the team.

* Centralized single point of contact for all application incidents,

issues. Act as local point of contact for customer and end user

management communication and handled escalation

* Understand the business impact of delay in the data availability and

participate in root cause analysis of the application incidents

* Preparation and update user guides and instruction manuals

* Training resources on business aspects of the solution, monitoring

improvements and ensuring smooth functioning of business.

Business Analyst / Transition Management / Project Lead- Deutsche Bank

London & Bangalore - Jan'07 till Sep'07

Project Description - As a key resource of the Transition Management

Academy, I was privileged to be associated in the transition of projects

from HCL back to Deutsche Bank Operations in Bangalore.

V Transition of the Global Equity Derivatives - Documentation Drafting

for Deutsche Bank, London (UK) for a period of 8 weeks using

structured operating module Methodology, interacting directly with

Deutsche Bank Relationship Managers, Global Business head and Global

Settlements Head

* Working with 18 Full Time Employees and learning their day today

activities with respect to the drafting process in Global equity

derivatives and prepare the procedures

* Documenting transition scalability and capabilities, Business

Continuity Planning, documenting the Drafting process and to

prepare the Desktop procedures

* Sign off on the documentation of the Process Requirements, MIS

reporting, and logistics requirements for transition purpose as

per client transition model

* Sign off the Process Maps and SIPOCs (Supplier-Input-Process-

Output-Customer) for each of the processes

* Worked on applications like EDI, Tracking manager, Scrittura for

preparing the process flows and DTPs

V Process Re-Engineering for Loan Operations, Deutsche Bank AG, through

introducing Prescriptive module (process map) to the existing process

of Deutsche Bank Loan Operations Back Office

* Collected, analyzed and documented data pertaining to the

process

* Understand the AS-IS process, Documenting and circulating the AS-

IS and the To Be process in the form of descriptive

documentation and flow charts.

* Interacting with people of all levels from Business Heads, Team

leaders, Frontline Desk & End Users to understand the business,

gathering the requirements and documenting the same

* Prepared SIPOC (Supplier-Input-Process-Output-Customer ) and

landscape

* Prepared Documentation using Prescriptive workflows and DBOP's

(Detailed Business Operating Procedures) for across regions,

Process Maps, Workflows and Business Operating Procedures

* Monitored the process post implementation and suggested changes

and improvements in the processes to the process owners and also

identified opportunities to automate the process

Review Analyst / Team Lead - Deutsche Bank - May'05 till Dec'06

Project Description - To review the documents of Deutsche Bank comparing

with the other Inter Banks (counterparty) and execute the trades based on

Economic and Non-Economic details wrt ISDA Master Agreement

* Reviewing the Inter-Bank & Corporate Confirmation of interest rate trade

confirmations and getting them executed

* Trade investigation for any discrepancies and liaising with middle office

get the amendments done

* Analyzing trades so as to ascertain the potential risks for DB

* Prepare Steering Committee reports, Daily MIS reporting and handle Client

calls

Contact this candidate